I wouldn't recommend these liars. They nurses are deceptive and misleading people. They say they…read moreprovide comfort care which the opposite....they do not. They know exactly what they are doing and following theur agenda to hurt abd murder patients prematurely. Shame on you all for deceiving elders and their family fof money. The quality care is poor and no trabsparency. All in it for the money. Notceven even one star.

They claim they do not provide nursing services and it is on their website. Will speak to insurance…read moreabout this. The webpage is misleading and the truth is they probably have nurses that are lacking skills to do very basic nursing treatments (IV hydration which takes hours and then they overbill). Stay away. If you get harmed you will regret it.

I was impressed with the level of care given by the nurses, especially the CNAs who looked after my…read moreMum during her rehab stay. HOWEVER! The day of her discharge, I had called to let them know I was running 10 mins late due to waiting for the movers at her originally facility to complete their tasks. I got there in 12 mins. They had already discharged her and left 5 mins before I arrived. #1 - you don't discharge a patient who has a cognitive decline diagnosis. #2 - even after 2 calls to let them know i was 2 mins aways and let the nurses know this - I was reassured that they'd inform staff. #3 - THE FOOD! the worst institutional food (if you could call it that). So SHAME ON YOU COVENANT! I expected more from you, especially carrying the "Covenant" name.

Covenant is far and away the best deal for a continuing care community. All levels of care are…read moreavailable. The acute care hospital is across the street. My mother in law lived there fir over ten years, and hard working and loving staff helped stay in the independent living side almost to the very end of her life. Physical therapy, nursing care, food services, cleaning, maintenance, all were done with kindness and compassion. Highly recommended.

6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

Unfortunately my family and I would not recommend this place for any care. It's apparently more of…read morean asylum than a physical therapy, or out patient facility. Experience: Absence of showers, although they exist, caregivers are not available and eight days passed without one People are screaming and yelling at all hours Many people in saturated diapers for hours and hours, it smells terrible, and that is unsanitary & terrible for skin Items requested during stay were granted but never received as if the caregivers placated thinking coherence was lacking therefore this may go unnoticed It was things like this, and more not listed, that showcase a facility of dishonest practices and inefficiencies, the reason for the review.

These people are great. My mom recently broke her hip and these people are big help when it comes…read moreto care top of the Line because they truly care. They also helped her with paperwork with her insurance. We really appreciate you guys. Thank you so much. Sara

My mother loved Trinity Valley Care and was very well taken care of while she was there. Trinity…read moreis a smaller, homelike facility that provides excellent 24 care. I just can't say enough about the facility.

From the owner: Trinity valley care senior care - we are dedicated to providing exceptional care in a safe,…read morehealthy, and nurturing environment. At Trinity Valley, we honor the values of dignity, choice, and independence, ensuring that each resident feels empowered and supported. Our personalized assistance is thoughtfully tailored to meet the unique needs of every individual. With our warm, family-like atmosphere, we strive to make Trinity Valley a place where your loved one can enjoy life to the fullest. Our spacious 18-room home allows us to cater to every need, offering comfort and care in a welcoming community.

I came to Main West after spending 3 weeks in the hospital. The staff were kind and attentive. I…read morewasn't in the best place mentally being depressed and being in a lot of pain. I appreciated the CNA's and nurses coming in to check on me constantly. I was able to get door dash when the food wasn't edible and the visiting hours were great. Pro's: Definitely the nurses. I had extremely sensitive issues and they did a wonderful job taking care of them. The place was constantly being cleaned and the cleaning staff was also nice and thoughtful. Con's: The biggest issue I ran into the 3 weeks I was there was a lack of English speaking and understanding by the CNA's. There were times I had to point to things or just give up and say no because they couldn't comprehend basic English. I even asked them to get another person to help me a few times. The next con has to be the food. At times it wasn't edible no matter how hungry I was. With antibiotics wrecking my stomach as it was and there being a gap of 14 hours between dinner and breakfast the next morning I had to get a Walmart order of snacks and drinks to make up for the terrible meals. Sometimes the food was descent but the portion wasn't enough for a 10 year old. Other times the combinations made no sense, I brought receipts (see the pictures). Yes I went hard on the food with the hope that they will do something about it for future clients. I showed one of those pictures to my case worker and I asked her to just try the food for herself and she would know my pain :) All that being said I am now home and on my way to a full healthy recovery and much of that is thanks to Main West. This place was relatively close to home, easily accessible for my family and friends to visit and they have helped give me my life back. Aside from the communication issues and food I would recommend this place to anyone in need of great caring nurses and overall attentive staff. Thank you to everyone at West Main. I'm home writing Yelp reviews and not in pain or stuck in bed thanks to you. I will never forget what you did for me. Sincerely, Mr. Michael

I had my grandmother stay here for short term therapy after she had a fall in her front yard. The…read morefacility is easy to access and has plenty of visitor parking. My interactions with the staff were productive and pleasant as they were helpful when answering questions. While there, my grandmother felt well taken care of by her nurse staff. They even cheered her up when she was home sick, which means a lot to her family. Upon her discharge, her social worker was really helpful in providing resources and contact information. Thank you MWPA!

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

They do not take care of hospice patients as they should to many rules regarding visitation…read more Families are suppose to have the freedom to be at their loved ones side during the last phase of life. Our family was told one thing by Life Guard Hospice regarding care and Cogir came back and did NOT honor what we were told! Pain and anxiety medication are supposed to administer by family members as Cogir said they could not administer them. This means family is at the mercy of Cogir staff to call us to tell us if our family member needs medication! Beyond ridiculous!! We were criticized by having six family members present when a local Priest came to give last rights!!! Religious disrespect and inconsiderate to our family. I would not recommend this place for final day care!

I don't recommend this faculty. The place is literally run by idiotic management especially Anthony…read moreand Joann. They are so unprofessional they don't know how to do their jobs properly and don't have respect for no one.