Nice staff fir my new grandson, and I love the personal attention from the the doctor.read more

Fabulous doctors and nurses! We are new parents and they…read morehave been wonderful helping us care for our child. We have had contact with many of the pediatricians and great communication from them all!! Very responsive to phone calls and emails and good customer service from doctors and nurses. We appreciate the quality of their care. Also like the weekend options for a sick clinic at South Park Location.

The billing representative or office manager is a crook who charges patients a balance that was…read morealready paid and documented via an electronic and paper receipt. I've contacted her over 20 times and left many voicemail messages over the period of 2.5 months and the issue still is not resolved. They have not returned my call at all. Terrible billing and communication practices, also no follow through on correcting their billing errors by submitting a claim using the correct billing code. Do yourself a favor and DO NOT choose this sick place as your medical provider!!!

UPDATE: I moved my kiddos to Matthews Internal Medicine now that they are too old for their…read morepediatrician. The staff took great care of them! Courteous, super efficient, and friendly. I have had no office who has done a better job than Matthews Internal Medicine in communicating with me. EXCELLENT! I highly recommend! As a patient, I was more than pleased with the high level of service. The entire practice -- every one there -- was courteous and efficient. I was able to quickly get an appointment and, once I arrived, I did not have to wait long.... refreshing! I was even more pleased with the level of care given by Dr. (Eugene) Sangmuah. He listened (that's important!) to my concerns and provided help accordingly. The office was able to provide an Xray on-site (very helpful and appreciated). Dr. Sangmuah called soon after the appt. with recommendations. I will not only be back, but my entire family will follow me there. Excellent!!

I want to say that Natalie is so down to earth and is very determined for me to meet my weight loss…read moregoals!!! Everyone is so kind. Thank you Natalie Michelle Hagler

Amazing care! listens to all of your needs and concerns. The office is very nice I felt very…read morecomfortable while I was there. 10/10 recommend Natalie!

Dr. Chen is the best doctor! He takes his time with you and he really cares! I think my whole…read morefamily is seeing him by now. I started seeing him about 5 years ago when we moved to Indian Trail. I can't say enough good things about this wonderful doctor.

We've been seeing Dr. Dawn Hale for many years now. She is absolutely wonderful! My boys love…read morecoming to the clinic mostly because of her. She is caring, understanding, professional and will listen. I changed my insurance from novant to Atrium only because of her. Highly recommend to become a patient of Dr. Hale

Dr. Kelley moved here from the Midland office so of course I had to follow because he is the best…read more I'm glad Ms. Baucom came with him too. He treats his patients like family and I couldn't be happier with him as my physician.

I've been coming to Copperfield Obgyn for the last 3 pregnancy and I can you that much that I love,…read morelove everyone over here at Copperfield. The wait isn't that long from checking in to setting new appointment before walking out. Some people don't enjoy going to their check ups, but I do because the people at this place is amazing. They have about an handful of Doctor they would want you to see at every appointment so you can get to know them so once delivery comes, you get Doctor you know and just not someone random. In fact, I have it happened with my recent one. I have never seen Dr. Panner at my regular check ups but he was the on call Doctor when I went into labor. I was a little upset, but once I met him before delivering, he was pretty awesome. Such a great man and to be honest, if I were to have babies again, I would want him to delivery my kids again. He's very nice! Other than that, Copperfield should get a little a lot of renovation though.

Firstly, I'd love to say how friendly, sweet, and helpful the front desk staff and Dr's Nurses are…read more No matter if in person or over the phone, they are cheerful and understanding. They are more than willing to answer your questions, and if they don't know the answer, they will make sure some one who knows will call you back as soon as possible. There were several times where I was told someone would call be back between 48-72 hours, and I received a call the same day. I personally went through Dr. Froelich for my tubal ligation. She is as cheerful as her staff and very intelligent. She explained all my options and helped me chose the best one for my health concerns. She made sure I understood both the procedure and the risks involved. She was very easy to communicate with and I felt like she listened and paid attention to my concerns. I would have given this practice 5 stars, but sadly I had and still have a frustrating issue with their Surgery Scheduler and Billing Staff. Three days before my surgery, the hospital called to tell me that I would have to pay a large amount for the procedure my insurance told me was 100% covered. I made several calls between the insurance, hospital, and office. I came to find out that the Surgery Scheduler had given the hospital the wrong procedure code for billing. When I did get to talk to the Scheduler, she blatantly lied to be, stating that my insurance did not participate in healthcare reform and said that was the only code they had. After repeatedly being reassured by my insurance that they did in deed participate in healthcare reform, they informed me that correct code was one number off. After giving this new information to the scheduler, she made absolutely no effort to fix her error. I ended up having to call the hospital give them the correct information. Even talking to the Pre-op staff and to Dr. Froelich herself before going into the OR, I was re-assured that the coding had been corrected. I discovered TODAY that the coding was NEVER changed. I now have a claim that I have to get fixed, and we all know what a nightmare billing issues are. So, Beware if you plan to get any sort of procedure done through this office! Make sure the Scheduler submits the correct coding, and call the hospital prior to make sure she has! Be prepared to do all the grunt work for her, because if you don't you'll be fighting an unnecessary bill like me!

I've been going here for years. Dr. Greg Russel is a great doctor and very knowledgeable. The…read morenurses are great also, very clean and professional.

Dr. Kelley is a great family physician. I have referred many friends and family to him. He always…read moretakes the time to listen to my concerns and responds appropriately. I have been seeing him for years now and have never had a bad experience.

The best way to proactively manage your breast health is with thermography. A thermogram will give…read moreyou information about areas of potential concern in and around your breasts long before there is a concern about cancer, and Dr. Kat is excellent at providing helpful approaches to improve breast health. I have seen my own breast health improve significantly since I started seeing Dr. Kat and highly recommend her.

Dr. Kat at Charlotte Thermography Ctr is wonderful to work with. She does a great job making you…read morefeel comfortable and answering your questions. It is evident she has trained a lot by her interest and knowledge not only in breast health but also in overall wellness. I have established my baseline thermograms, and will continue to monitor any changes over the coming years with routine scans. I also like that I have tips and suggestions on things I can do to improve lymph circulation, estrogen dominance, etc and then see impacts in future scans.