It took a while to wait in line to be helped but once we did I was taken back right away for my…read morefirst ultrasound. The technician lady was very nice and talked to me the entire time answered all my questions and made me feel very comfortable! I was sent home 8 weeks pregnant with ultrasound pictures without having to ask ( not sure if that's normal it's my first baby and my sister who has three kids told me she didn't get one until she was 12+ weeks pregnant )! I'm very happy chose them to help me with my pregnancy journey definitely recommend them!

There's some perfectly good medical knowledge in this building but the amount of disorganization is…read moreso staggering it's genuinely hard to access. As in it took me 6 months to see someone purely due to mistakes on their end. Also I just saw my doctor and she refused to spell the name of my suspected disorder for me or put it in the virtual visit chat, despite my hearing loss. She assured me that a 3rd party provider would make the information available to me, so it wasn't necessary. the 3rd party provider who she works with a lot won't give it to me for another month, and nobody at the clinic will call me back to give me the name of the disorder, or give me the report the person I'm being referred to will need, or even tell me where I can sign a release to have that send over. I'm told it may be days before anyone gets back to me even about the name of the disorder. Absurd. I expected some delays and lateness from a respected specialist in a small field. I didn't expect significant barriers on every single contact. Happy to have my referral and move on. EDIT: Finally got the name of the thing she was referring me for and it's a form of dwarfism and has nothing to do with any of my reported symptoms. I'm above average height. So either she didn't even google the thing or she knows it's absurd doesn't care. The report also suggested I may have the thing I was trying to see the doctor about initially, but she LAUGHED at my noting that the symptoms had changed in the past year and refused the diagnosis, or even referrals for physical therapists who know about the general category of problem I'm having. I suggest avoiding.

It was my pleasure to meet Dr. Shakerin for the first time, and I was pleased that the reviews I…read morehad read were all true. She is very professional, yet friendly. Listens carefully and responds immediately to concerns. She made me feel comfortable and never like I was just another appointment in her day. I had been looking for a physician that made me feel she cares, and I just found Dr. Shakerin. Now I understand why it is so hard to get an appointment with her, so worth it. Her nurse was very friendly as well. The appointment line staff are not as friendly, but not rude either.

Jennifer from the call center was the rudest person we have ever spoken with. Really terrible…read moreservice - very impatient as we tried to describe what it was that we needed. The provider at the clinic and all other service that we have received at Allina Women's Health clinic had been impeccable, but her attitude really tarnished everything. She hanged up the phone on us as we were speaking and said the nurse should call instead. I hope there is better training of the support staff because patients really deserve better. I pray I could see how she documented that interaction. As a health care provider myself, it was appalling.

Another ALLINA DOCTOR that was AMAZING! As well as the front desk, Marie, appointment scheduler…read moreShauntea, and the two women in the phlebotomy lab, I did not get their names but I the tech was getting trained in by a supervisor who were both SUPER!! Dr. SCHOEL was a fabulous listener and was not the type of doctor to reply with typical memorized responses like a robot. She conversed like a caring person and the dialouge was not generic but targeted to the individual patient, me. She knew as I know each patient is different. We are not all the same. She was knowledgeable, kind, patient, understanding and great at explaining medical diagnosis AS well as surgical procedures in laymens terms. AND... WOW! She is on top of communication - ACTUALLY CALLED!! Wow and quick updating test results on my online chart! Thank you.

This is a wonderful primary care clinic. The staff are professional, starting with the reception…read moredesk workers through health providers. My family has been coming to Voyage Healthcare (& prior North Clinic) for decades. Our primary doctor (Dr. Colson) is very knowledgeable and includes the patient in all care decisions. I have worked in various health care facilities (not Voyage HC) and know that this choice is right for my family.

I always get the best of care. Nurses are awesome, and Matt horn is so good! I would choose no…read moreother place for my care

Dr. Erick Demaris shouldn't be a Doctor. He rushed thru my son's apt because he was over an hour…read morebehind and then he wouldn't even treat him! Now my son has to miss another day of school to go to a Dr that knows what they are doing.

They continue to have amazingly crabby ass staff. I really highly dislike this clinic. It makes me…read moremiss our old- far more personal, pleasant, actually health knowledgeable old clinic. This place really is terrible on so many levels. After more than a handful visits and checkins being this bad- I'm looking for a different clinic that actually seems to care about their patients. Check in staff included.

HealthPartners orthodontist Overall, I've had a positive experience with HealthPartners…read moreOrthodontics. The orthodontists provide excellent care, and the office is clean and professional. I'm happy with the quality of my orthodontic treatment. My only suggestion is to improve the process for patients who want to change their colored bands between regular adjustment appointments. My treatment is paid in full, and sometimes I simply don't like the color I chose. Your smile matters and makes you feel confident! A band change only takes about 10-12 minutes, but it can be difficult to get squeezed in for a quick visit. It would be great if the office offered specific days or times for these short appointments. I think that small change would make the overall patient experience even better.

Non-caring staff. Have been a patient for years with a PCP Dr. Nick Anderson, and he refused to…read morewrite an ESA letter. They just want money and don't care to help people.

I had appointment on July 3rd for imaging and Barb was my technician and she was great. She was…read morefriendly and professional, and you don't see that a lot lately. Thank you, Barb, for making my visit so pleasant. Patti B

2 things 1. They put on my heft that I had cancer. Never…read morehad a doctor call me! 2. Made appointment with a certain doctor the day before appointment when I looked online they gave me some other doctor! This place is terrible. I will not be going back!