Kind, patient and answers questions completely. They helped make a sad time less painful.read more

From the owner: Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring…read morethat you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.

My mom passed away in Roanoke, Virginia a week and a half ago and since I was not from the area I…read morewas referred by the hospital on some funeral homes to contact. I spoke to a few different people from various funeral homes and when I spoke to Kyle from Lotz Funeral Home I immediately felt comfortable and at ease when we were discussing my mom's creamation arrangements. Kyle gave me a sense of trust which I needed at a time like this and he kept me updated on the entire process while my mom was in his team's care. My mom's ashes arrived today in California safely and I am extremely grateful for the smooth and great service that Kyle provided for my mom and I. I highly recommend him and Lotz Funeral Home because your departed loved ones will be in good hands. Thank you so much Kyle.

What can I say, but Kyle and his fellow works were great. My father was the first time we used them…read moreand he answered all our questions and made us fill like all our concerns were important. When it came time when Mom passed away we got the same service as before. At the time of a family passing you need someone like them to help you through this. Again thank you Kyle and crew. RP

Valley Funeral Home treats you and your loved ones like family. Valley is very professional and…read morecaring when you are in the saddest hardship of losing your loved ones. 5 stars!

We had a memorial for my uncle on 4/18/19. I'm not sure what the guys name was but I'm pretty sure…read morehe was the funeral home director. He was really rude to my family and when the service was over he came out and said "well that concludes the service, thanks for coming"! Then stood around like he was trying to get us to leave and we were supposed to have the room for another half hour. It was just an overall bad experience at a very emotional time and I wouldn't not recommend this funeral home to anyone!

I recently used Lotz as this is where my Father had his pre-need arrangements. Everything was in…read moreorder and very easy to work with. We received what felt like very personalized care. They could not have been any nicer. Everything went as smoothly as we would have hoped for and my Mother was quite pleased. My extended family has lived in Vinton for over 100 years and many of our family has used Lotz through out the years. I highly recommend working with them.

From the owner: Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring…read morethat you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.