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Oakhurst Medical Group

1.0 (2 reviews)

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11 years ago

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11 years ago

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Primary Care Consultants-Oakhurst Rural Helth Clnc

Primary Care Consultants-Oakhurst Rural Helth Clnc

2.1(12 reviews)
0.5 mi

Very happy so far. Reception has been friendly (if seeming a little overworked at…read moretimes)...***EDIT*** Having gone for a while, the reception really is a problem. Pam Rico = awesome. Convincing the front desk you are worthy to be allowed across the bridge to be granted an audience with Pam Rico = not so awesome. And forget about trying to ask your doc a quick question via phone or email like most other 21st century docs. It's why I haven't gone in a couple of years. Pam Rico is very attentive, patient, happy to give me the level of explanation/consultation I seek (i.e.; I know some people just want to be given a pill and let loose rather than learn about what's ailing them). I really hope either they can make their front desk less draconian or Pam Rico finds a friendlier office to work for, because she deserves better.

My experience with the NP here could not have been better.This lovely woman was efficient,…read moreknowledgeable and caring.The physicians assistant was also a very pleasant kind young lady. However, unfortunately I had to get by the front desk staff to get to them. I have managed dental offices for many years. I am seasoned on both sides of that counter. You are not required by law to Love people if you are forced to work with them, but at the very least do have the common decency to look them in the eye and avoid being terse or sarcastic. I honestly felt sick just sitting in that waiting room in such a dismissive atmosphere. I do hope it is something they will work on for the benefit of all.

Adventist Health Medical Office - Oakhurst - Clean and big exam room

Adventist Health Medical Office - Oakhurst

1.8(25 reviews)
0.5 mi

Adventist Health, Oakhurst: 2024 Sep 27 (2.875 of 5)…read more We were so disappointed with this place that we assumed the next person we saw would give us the same service - but, we were pleasantly surprised by Helen Monnens, FNP. She treated us with care, listened to my husband's concerns, and tried to explain the best she could about the issues. Helen deserves a 4.75 of 5. Let me go back to my previous review. This is the only facility that we could go to with our 'horrible' insurance coverage. This 'so-called' medical office has only shown their unprofessionalism, their disrespect to patients, and their uncaring attitude - plus they bill under a doctor's name even though we never saw 'any' doctors there. This sounds like malpractice. (1 of 5) Thanks to Helen, this place managed to climb up from my previous review. This review is not for the place... but, for the person. Unfortunately, the overall accumulated points remain below 3 because of my original review.

I would put 0/10 if I could. Took my nicu infant here for his primary, most of the front desk…read moreladies were very rude and unwilling to do their job, everything was a process and a problem. My son was a nicu baby and needs medication and our doctor stopped filling it randomly and when we called to get it fixed it never did. For two weeks we called because my son was losing weight due to him not having his medication. Front desk ladies responses were "okay" when I was trying to urge her to speed the process up, specifically Rachel, so I would never bring your child here unless you wanna be neglected and for the front desk ladies to make you feel like you or your problem does not matter. Do better Oakhurst.

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Adventist Health Medical Office - Oakhurst - Caution: Run away from this clinic

Caution: Run away from this clinic

Adventist Health Medical Office - Oakhurst - Nice and quiet in the waiting room!

Nice and quiet in the waiting room!

Adventist Health Medical Office - Oakhurst

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Oakhurst Medical Group - internalmed - Updated June 2026

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