While there seems to be loads of dog groomers around, there don't seem to be a lot of local cat…read moregroomers in the Bromley area. Fortunately, there is Setter's who also have cat services on offer. Having enjoyed the warm weather outdoors over the last few months, our cat had developed a bit of matting and was in need of a good trim and nail cut. Setter's did an amazing job, even though he needed a lion cut, he looks really cool and doesn't seem too put off by his lack of hair. The mane area is really well groomed and we're really happy with the results. The price is really worthwhile and we will be bringing him back soon.

After having really bad experiences with other Dog Groomers I took my dog Tyson to Setters Top Dog…read moreGroomers. I can safely say I am not going anywhere else from now on. Rachel is so calm & gentle & Tyson was made to feel so relaxed in her company. She done an excellent job & will have not hesitation to recommend to others.

Great services by a quirky and friendly husband and wife team!!! Wouldn't trust anyone else!read more

In September 2012 me, my boyfriend and my 3 year old rabbit Risa moved to London. Risa is a real…read moreglobetrotting bunny, she was born in my home country, the Czech Republic, but already spent one year with me in France and three months in Germany. While I was living in Germany or France, I used to travel by car. However, I sold my car before I moved to London and as rabbits are not permitted to travel neither on aircraft nor on international buses or trains, it was obvious, that whenever I want to fly home, or just go for vacation, I will have to find a suitable bunny hotel for Risa. That's how I found Bunny 'n' Squeak. It was mid-November when I finally sorted out my Christmas plans and booked my tickets to Prague. Unfortunately, most of the small pet boarding hotels near the area were I live were already fully booked. So I sent an email to this South London based facility. Bunny 'n' Squeak is a small family business run by a friendly pet loving woman called Diane. In the summer period, they house rabbits, guinea pigs and other small sized pets mostly in outdoor hutches with protected coops for pets to have an opportunity to exercise. In winter, the animals are kept indoors, in a dedicated room equipped with 6 or 8 hutches, and a pretty spacious coop were the animals are put everyday for a few hours to exercise. Diane arranged with me to drop off Risa the evening before my departure. Following the Google Map's route finder blindly, I didn't choose the most suitable way and ended up walking for almost half an hour from the Norwood Junction, only to find later that a really suitable train station Birkbeck is right next to Bunny 'n' Squeak. Risa was the first arriving Christmas guest and was assigned one of the hutches. As she is mostly kept free in our apartment and only locked for night or when no one is at home, at first, I had a feeling the hutch is bit too small for her (she is 2.5 kilos, not really a tiny bunny). The hutch was fully equipped: small corner toilet (seemed bit too small for a rabbit of Risa's size), food bowl, drinker and a bunny house for the rabbit to hide filled with hay. Also her bowl was filled with rabbit food. As Risa's biggest hobby in the world is eating, she quickly discovered and appreciated the treats. I was a bit afraid of the amount of the food in the bowl as Risa is a compulsive eater and needs to have her consumption restricted. I arranged with Diane to give her a call on the 29 December after my return to London and pick up Risa in the afternoon hours. I was struggling a bit with the Christmas reduced London public transport but I made it. Risa seemed fine, though I had a slight impression she might have put on some weight (but that's for sure better than the other way round...). I really appreciated that Diane was obviously a pet lover and really seemed to care about the animals. The missing fifth star is partly because of the smaller hutches and partly because of the travelling distance, but I wouldn't hesitate to leave my rabbit at Bunny 'n' Squeak again.

We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

Sarah at Don't Forget the Goldfish looked after my guinea pigs while I was away for 2.5 week for…read moresummer holidays. She did an amazing job looking after my girls. One of the piggies had a small infection at the time of dropping them off that unfortunately got much worse while I was away. Sarah was very proactive and took my pig to the vet who determined that she needed surgery. Sarah was amazing. She arranged the appointment for the surgery, she took her to all of her follow up visits and even administered her medication and liquid food as advised by the vet. When I returned from my holiday, my pigs were in good condition (all things considered) and happy to have been with her. I would highly recommend this service for anyone who needs someone to look after small pets while they're away. I had a few friends who offered to drop by daily to feed and water them, but I'm so happy that I opted to pay for Sarah's services. She was so proactive, knowledgeable and caring through the whole thing. I'm not sure my pig would have made it without her kind and careful attention. I can't recommend enough this pet sitting company!