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    Center For Family Guidance

    Center For Family Guidance

    1.0(10 reviews)
    0.7 mi

    My experience with Center for Family Guidance has been extremely frustrating and unprofessional…read more I was charged for a missed appointment, which I attempted to formally dispute, but I never received any response. Despite multiple phone calls, messages on their portal, and even sending a written letter, no one ever returned my calls or acknowledged my dispute/grievance. The complete lack of communication is unacceptable. The next bill is get ($80 missed fee, mind you) I'm going to file a formal complaint with the state. I honestly should have done that a while ago, I was just hoping they'd dismiss the charge-- I was an established patient for well over a year at the time, yet my concerns were completely ignored. I never missed an appt before. On top of being freshly postpartum, i was dealing with a newborn, which I included in my communications to indicate this was a one time occurrence and requested for them to understandably make a one time accommodation! Again, empahisis on the FRESHLY POSTPARTUM-- Hello! Hence why I was a patient! Totally dismissed. Additionally, the front desk staff were consistently unhelpful, not particularly knowledgeable, and lacked warmth or professionalism -- which is especially concerning for a mental health practice where patients should feel supported, not dismissed. The failure to address billing disputes, combined with poor communication and an unwelcoming front desk experience, reflects very poorly on this practice. I would strongly caution others to keep detailed records and be prepared to advocate for themselves, as resolving issues here appears to be unnecessarily difficult.

    I saw leni as a group and individual therapist when i was 15 years old. She laughed at me and told…read moreme i need to figure out why i "allowed my" boyfriend at the time to emotionally abuse me... i was a fucking child, what do you mean? When i said i was suicidal she brought my brother in and told him she didnt see potential for me to get better (in front of me). She repeatedly blamed me for my issues, and told my emotionally abusive mother that she shouldnt have to change. When my year of group was up after i got out of a mental hospital, my mom tried and tried to stay in contact and renew for the next year with no communication back. Leni went as far as to lie about calling my mother back (no calls ever went to her phone). Its been 10 years and i still think about this damage and how much worse off i was because of her. Being kicked out was nothing other than better for me, and i know someone else from that group who had a very similar experience to what i did. Fuck leni and fuck this center.

    Oaks Integrated Care - c_and_mh - Updated July 2026

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