Called to have suspicious spot chk'd on my head. (Melanoma history) Took half day from work…read more Arrived on time waited 30 mins then was told they dont take BCBS it would be out of pocket. All they had to do is read insurance on file. But the front desk told me "they would be a no charge today". How bout the half day wages and my time. Billed me for $562 they said it was for my appointment in Feb. At that time they happily took my BCBS card, I paid a co-payment but waited till Jun 27th to bill me this out of network charge. The office manager said on the phone they haven't ever taken BCBS insurance. But they took mine. Wow what a terribly managed office. Billing dept said it had to be recoded at the visiting office the visiting office said it's the billing dept that has to make the change.

Have been going here for a number of years. Was first seen by Dr. Smith, but in recent years have…read moreseen Nicole Keeter - PA - C. Always friendly and professional service. Nurse Katie was very nice. In general, seldom ever a delay from scheduled appointment. A great experience from Check-in to check-out. John Wentling

I had my first appointment with Dr. Kylee Sacksteder at Oakview Dermatology, and unfortunately, it…read morewas not a good experience. When I arrived, I stood at the front desk waiting to check in. The receptionist didn't acknowledge me or greet me. As a new patient, that immediately left a bad first impression. Because it was an early morning appointment, I was taken back fairly quickly, but then ended up waiting longer than expected in the exam room. When the doctor came in, the full-body skin exam felt very rushed. Dr. Sacksteder spent maybe 10 minutes total, and there were three other people in the room during the exam. The most uncomfortable part of the visit was when someone opened the exam room door without knocking while I was standing there in my underwear. It was embarrassing and made me feel like my privacy wasn't respected at all. Overall, the visit felt rushed and impersonal, and the lack of attention to patient privacy was very frustrating. I left feeling irritated and embarrassed, and I will not be returning.

Extremely disappointed in the billing department! I have been trying to resolve a billing issue for…read moreover a month now and have found the billing representatives to be unresponsive & deceitful. We have been patients of Dr. Sacksteder for 5 years and absolutely love her; it's just really unfortunate that she has chosen to work with such an unprofessional group.

Their advertisement that offers a "free skin check" is not really free. An office visit charge,…read morewhich they do not disclose, is billed.

I was extremely happy with the care I received by Dr. H. She explained the treatment I needed and…read morethe process going forward. However, I did not feel the same about the Front Office. The woman checking me out was very impatient when I wanted to purchase sunscreen and had no knowledge of the products.

This five star review is for Tasha who answered the phone earlier when I called to cancel my…read moreBallantyne appointment due to nausea/upset stomach from some restaurant food I ate the night before (just a few bites -- it tasted "off"). Tasha was SO caring, warm and kind! If she is any reflection of what to expect when I go in for my rescheduled appointment in early July, I have much to look forward to. She is the best! :-)

I have nothing negative to say about the practice, but the NP, Crystal, that saw me is awful. Zero…read morebedside manner and incredibly dismissive. I felt so rushed and she spent maybe a total of two minutes with me and due to her unfriendly demeanor I did not feel comfortable asking her about my skin concerns.

I have been seeing Dr. Chan for over eight years, and throughout that time he has consistently…read moreprovided exceptional care, professionalism, and guidance. What truly sets him apart is his outstanding bedside manner and the time he takes to ensure you feel informed, comfortable, and confident in your treatment decisions. Dr. Chan never pressures patients into additional services or unnecessary procedures. Instead, he offers honest, thoughtful recommendations focused on achieving natural, balanced results and not overdone or artificial outcomes. His integrity and expertise are evident, and it's clear his practice thrives because of the trust he builds with his patients. I also greatly appreciate his commitment to patient satisfaction. If a follow-up or adjustment is needed for something he recommended, he is often very accommodating and fair about it. He takes the time to learn your face, preferences, and goals, which results in care that feels truly personalized. I couldn't be happier with my experience and highly recommend Dr. Chan to anyone seeking skilled, ethical, and compassionate care. Customer service with Katy is top tier!!!!

I've recently moved to the Fort Mill area from southern CA and was searching for a reliable and…read moretrusted center to get dysport. I haven't had it in about 2 years since having my son so I wanted to make sure I didn't just go to any local chain that offered injectables. After some research, I landed on Magnolia Medical Aesthetics in Baxter Village. Just like the reviews said, Dr. Chan was extremely meticulous in explaining his approach to what he would recommend based on MY concerns. He didn't push anything on me or point out anything I didn't have any concerns about. He was transparent in what he thought it would take to treat my concerns and even talked to me about costs before I decided to proceed. He broke down the differences between Dysport and Botox and the whole process made me feel extremely comfortable. I'm so glad I found his practice and look forward to doing many more treatments here!

Everything went amazing! Amber is professional and experienced. She explained everything necessary…read morebeforehand and continued to explain what was going on as it was happening. Amber also was continuing to ask about my pain level. Overall an excellent experience. Would highly recommend! And will be going back!

Moved here from Texas and by far, the absolute best facial experience ever! Simona and team are…read moreexperts in skin care and my skin has dramatically improved since I've been coming here over the past year. The microcurrent treatment is unbelievable and I also get microdermabrasion, laser, and chemical peel treatments. I cannot recommend this place enough. Douglas H.

I went to Metrolina medspa and had some aesthetic treatments. Angie (Aesthetic Nurse) and Dr Kedar…read morewere great. They were professional and the staff was welcoming. Thank you. Mona Orsini, FNP Charlotte, NC

If a sink hole would swallow the place up and start over…read more I've been going there for about four or five years and I hoped that it would improve but it went from bad to worse. If you value your health don't come here. There are a couple of people in the front that tries but in the back incompetence reigns and you can forget about those fools calling you back or even acknowledging that they even got a message from you.

After my long time electrolysis retired, I googled and found Sammi at South Charlotte electrolysis…read more My 1st appointment today was an awesome experience. Easy to find location, plenty of parking, warm and inviting and environment. As for her service, it was phenomenal! My face feels great and I have booked 2 more appointments

After extensive research on google for hair removal I booked an appointment. This was my first time…read moregoing to a service like this. I was very nervous, but after speaking with the owner I was comfortable to give it try. I ended up being worked on for about an hour. I will definitely be coming back as she suggested in about two weeks.

My husband and I both have gone to Mecklenburg medical Group or Atrium I believe they prefer to be…read morecalled now in Ballantyne . Anyhow, we have seen the SAME primary physician which I will remain nameless.. It isn't that he's no good .. I feel like he's looking /glaring straight through me as I am talking (not listening) so well over the last 3 years. My husband said he's probably "buying his time to retirement ".. Could be.. but they way I felt 1000% UNHEARD /didn't give two craps over my physical exam .. Mind you this is a well check visit .. funny thing .. my husband is sticking by him. Maybe he likes men. Prefers men patients . Who in the bloody hell knows. All I know..is I too feel the communication in this particular office is wayyy , by far, far from being even 50% good. They SUCK!!!!!! When you're sick you shouldn't need to have to be seen 3 times in less than 11 days for the same symptoms.. when I clearly knew I needed a new antibiotic for my bronchitis and a steroid shot. They just are all in it for the $$$$$. Run!! Run!!! Do not come here . I'm trying to become not lazy and actually have a true want to fill out 20 forms to transfer all of my medical history to another physician. They suck. FWIW.. I have tried another Dr. She SUCkED!! Anne something have no clue her last name (blonde) she is awful. Zero bedside manor. If you don't need any type of personality or feel of compassion than you would love her. Other Wise she seems 5 steps out of med school, know it all who is quite rude and condescending IMHO. I've also seen 3 different PA's there. Probably would only consider ONE of the 3... if I have no choice but to go back there. Awful practice! Awful

This is regarding Atrium Primary Care on Copper Way in Ballantyne. Yelp immediately brought me to…read moreMMG (who Atrium is a sister company of if not outright owner), so I'll leave my review here, specifically about HIGHLY OVERRATED Jennifer Sheldon, PA. This is what I've already sent to Atrium Corporate: Husband & I waited over an hour after arriving early for my 3pm new patient appt. w/PA Jennifer Sheldon. Receptionist was warm & friendly & we enjoyed speaking to her & other patients despite waiting a ridiculous amount of time considering the chart had a "green light" for today stating "running on time". An Indian woman came in at 3:20pm for a 3:20 appt. and was called back before us (not receptionist's fault, it was the "back" that stuck their head out and called for that woman). Asked receptionist why the back would call a patient with a later appointment in ahead of us. She wondered too & went into the back but had nothing to tell us as there were other patients entering & waiting for her. I didn't get called back until 4pm or later. Very nice tech took my vitals, all were good. Then the supposedly "WONDERFUL" Jennifer came in with pre-conceived notions and was nothing like the "5 star" PA/MD (some referred to her as) we'd read about. My paperwork made it clear that I am an insomniac who needs Ambien to help with sleep & that Xanax has helped me in the past with panic/anxiety (3 deaths in immediate family & spouse with heart condition which required a triple bypass last spring). Jennifer was rushed, condescending & blunt! She didn't ask one question other than had I seen a psychiatrist or a sleep disorder MD. Told her "no and didn't plan to & with reason. Jennifer then pointed to a Surescripts printout & said I had Ambien filled as well as Triazolam on 12/12/2023. SO WHAT? I made it clear I was there to establish new patient relationship and that I'd need Ambien & something for anxiety in future. She seemed to imply I was a drug addict and despite hearing about my husband's heart condition showed no concern for either of us, said she'd never prescribe any "controlled substance" (incl. Ambien) so we left. Would love to know who's giving her those fake 5 star reviews!!!!!". FYI, I do believe that complaint I sent to Atrium Corporate regarding PA, Jennifer Sheldon, was KIND to say the least! She's totally a cold hearted, snotty, uncaring "B" who only deserves minus reviews. How did she get 240-plus "five star reviews" on Google/Atrium after being at that small practice less than a year? Sounds like Daddy, Mommy or "Uncle Buck" pushed for them or wrote them personally (maybe she or her dog did -- don't know how she could have a husband who'd stay with her for anything other than family money). BTW, MY husband sat in on that miserable meeting & was so livid I feared he'd drive off the road as he angrily went on about her on the way home. Jennifer Sheldon is the WORST person I have ever met in the medical world, STEER CLEAR!!!!!

I just drove 30 minutes to pick up a product that i use daily. I walked in at 11:50am. No one was…read moreat the desk. I waited then waved at someone through the door. She came out and said they were at lunch. I shared that i just needed to purchase a product quickly. She repeated that they are on lunch break. I could see a group of five or six people in scrubs just standing around 5 feet from me through the window. I shared that i had driven 30 minutes and asked if their computers were down for lunch already, or could they do a simple and quick transaction. She then asked another worker who was willing to help. By the time all of this transpired and i had my product and was walking out it was 11:59am. As i left, i asked the lady helping me when lunch started. She said noon. So, what in the world was the problem?! Business must be REALLY GOOD if you can be this rude and unwilling to help or bend any for your customers! (And it was NOT even the "sacred lunch break" yet!) crazy. Yowza.... I'm sorry... I guess it was MY honor to be there

My wife had been a patient for over 6 years and had also recommended them to me. For the past 3…read moreyears she has suffered from fairly severe IBS and has had to cancel numerous doctor appointments because of vomiting and diarrhea resulting in a need to be close to our bathroom. She did cancel a couple appointments with this practice and most recently was a no show due to having fallen asleep after a severe bout of diarrhea. When she called to reschedule, in response to a voice mail from them, she was told that the doctor no longer wanted her as a patient. I guess patients at this clinic are not allowed to have ongoing medical conditions that sometimes result in missed appointments which, honestly, are fact of life. Since this practice does not want my wife as a patient, they are also losing me. Charlotte is full of good alternate dermatologists. I would advise anyone who asked to stay away from this practice.