Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

Bought a gift card for my father. Place has gone out of business. No refund of gift card or other…read morealternative.

I watched one girl remove my weather tech floor mats and throw on top of my hood. Then the couple…read morewho was "washing it" in between making out scrub the hood with a hard brush. They didn't bother cleaning the windshield which still had bugs on it. When they pulled it out to dry it, they pulled another vehicle right next to it and opened a door into the side. They put my floor mats in still soaking wet. So after spending $31 , I left with a dirty roof, side panels, rear window, and windshield and a brand new scratch. Absolutely horrific service and experience! Oh and they didn't even tell me they were done they just left my door open and moved on to next car.

awesome service and responsible pricing. Local business, very friendly and go the extra notch.read more

Got the 5 year treatment 2 years ago go. Car still looks like it just came off the lot!read more

Good customer service from Nick cool guy who help me when I was waiting in line for a washread more

Bad management to schedule major construction going in to snow/salt season…read more Employees hey 5 stars, managers 0 stars.

They damaged my brand new forged aluminum wheels, denied it, and utterly refused to make it right…read morein any way, shape, or form. Before you run your car through Waves, read this. I was a loyal repeat customer. Before my first visit I specifically asked a manager if their equipment would damage my aftermarket forged aluminum wheels. I was told not to worry, that even Porsches with large spoked rims go through without issue. I trusted that and kept coming back. What I didn't realize was that their loading track was gouging my driver side wheel during my visits. Three deep scratches, same exact spot on the outer diameter.. and the only wheel that's damaged? -- The one that loads directly onto their track. My other three wheels are completely untouched. The damage doesn't lie. I came in calmly with the car in person and a $175 repair estimate -- the cheapest quote I could find. I wasn't looking for a fight, I just wanted my wheels made right. The manager Scott reviewed the damage on my car, and later pulled up 2 dates of camera footage, then called to tell me they aren't liable. I visited multiple times in March and April. Their cameras only go back two weeks -- that's their limitation, not mine. I followed up in writing. The owner called personally and still refused to pay $175 -- despite the fact that only the wheel that physically contacts their equipment has any damage, in 3 exact spots on the outer diameter -- damage that could only come from hitting the same track repeatedly. $175. That's what my loyalty was worth to them. I have now filed a complaint with the Delaware Consumer Protection Unit and am filing in Sussex County small claims court. Look at the photos attached to this review. Then decide if you want to risk your wheels.

As you can see from my last review in March 2025 this is my favorite local automatic drive through…read morecar wash. I was here on Friday the 13th for the basic Pipeline car wash for $15. I paid using my credit card. Usually two workers one each side of the vehicle power wash all sides of the vehicle prior to entering the car wash. This time there was only one worker to power wash all sides of my Audi. After exiting the car wash usually two workers on both sides of the vehicle dry the vehicle and apply tire black. But this time only one worker was there and he did not apply the tire black to my tires. I had to go to my local auto parts dealer to purchase my own tire black. I will still return here because I like this car wash despite some issues today.

I went to get new Highlander washed and I was totally upset and disappointed! Having been here…read morebefore got my new vehicle washed and based on the good service I once experienced 5 years ago, I departed the car wash. Once I got to my next location and got out I noticed the hood had little dry spots in many areas, I then inspected the entire car. This is a new vehicle with no paint issues at all. I immediately went back. Speaking to some young guy (James Rice) stating he was the manager-I really didn't want to see him, he politically explained procedure of going back thru ' when the issue is very eye catching--this place spotted my hood and top' and it wasn't this way prior to coming here. Once I at their request went thru again, another individual was obviously contacted ( Rob Hide ) manager, at the time of his arrival the vehicle had just came out and he to notice the spotted paint. I maintained my sanity and he was calm and polite 'more so than that young kid' ...they wiped and wiped even I assisted with areas they had neglected--but the problem was still there. This place has gotten progressively worst, below minimum quality of work since my last visit 5 years ago operating with just four people. Once going thru the wash you sit for unreasonable amount of time and snail maneuver to the very end. During such time wash shampoo and chemical had settled on my paint 'a brand new vehicle' that's the only possible logic. Now we go legal!!!! Photos don't lie. They don't deserve a rating!! Do not waste your time going to this place and if you do inspect your vehicle.

I'm not a huge fan of WetDog in terms of services rendered or customer service…read more They offer 3 tiers for the exterior only, and 3 tiers for their interior/exterior services. When I went today to have my car washed, I asked for the middle tier interior/exterior cleaning ($21). The receipt the guy gave me was for the bottom rung interior/exterior ($16). Okay, not a huge deal. My car isn't exactly new, so I'm not missing much by skipping the polish and wax. I'll keep the $5... Go inside, use the bathroom. It's gross. Don't bother. Make my way to the counter and pay. The ancient lady running the register is neither friendly nor efficient. But this is a car wash, I'll live without chipper smiles and chatty employees. I pay my $16 and go outside to enjoy the weather while I wait. The exterior looked better than my scratched up, dinged up car ever has! That's about the end of my praise. The back seat was still covered in lint and fuzz left behind by my daughter's coat. The front floors by the seats were hardly touched. And they don't touch trunks, so don't expect that done either. I didn't have time to have it redone, so they put me down for a free wash next time. Had to spend another $3 in quarters vacuuming my car out myself. Clearly by the other reviews, this is pretty common for them to half ass their jobs. Save your money.

Communication was outstanding, and the service was perfect. It was also commendable that they…read moretweaked their service to accommodate my special condition. Pickup and delivery times were on time or earlier!!

I was very satisfied with the car wash they did. Good value, good job, very convenient. Will use…read moreagain. Thank you Ozzie.