Physical therapy non existent... Response was terrible…read more.. Looks nice but no one in allowed to set in he living room area they always showcase

My friends mom stayed a day. We removed my dad after a day. Not organized or caring at all.read more

The property is partially assisted and non assisted living at a high price. The area around the…read morebuilding unsafe for seniors either cracked and broken driveway and steps. Safety precautions are not marked by signs or alerts or minor repairs done to ensure seniors do not fall. The step up into the building is not flagged with bright yellow paint or signage to say step up!!! Nobody wants to hear repairs are coming and you risk being sued for falls and injuries you have been informed about. People are located in Haslette, Michigan tripping and falling and the long story that repairs are coming is unacceptable . Get some yellow safety paint to paint bright paint on curbs and step up to another level and note areas on different levels, put cones over broken concrete. People pay high rent and deserve a safe environment.

I have visited several times over past few months, specifically on memory care side. Fantastic…read moreattention to the residents and so nice to everyone. I've seen clean rooms and facility, good food, and fun activities. Highly recommend and good value for price.

I have been extremely happy with the care that my father received. He started in the…read morerehabilitation section and because of his dementia ended up in assisted living and then the memory unit. He was well cared for in all areas and the staff truly cares for the patients and understands their individual needs. I would highly recommend them.

Imagine your Mom, Dad, Grandma, Grandpa in a facility you've placed your complete faith and trust…read morein. Now imagine that loved one going hungry because meals are late, imagine them being talked down to, laying on the floor alone....no help....their repeated emergency call buttons being ignored, or your loved one having a mini-stroke and desperately pressing the call button only for no one to come and help you. That about sums up everything you can expect out of this facility. Unless you want to drop your loved one off to die, avoid this awful place at all costs.

Amazing staff. Amazing Atmosphere. Clean. Lots of activities. Food was delicious. Love the large…read morefamily events.

Terrible place to work and live. The owner Lou does not care about the staff or the residents and…read moretheir families. Their decisions and mis management are the reasons for all the terrible things that have happened over the last few years. Instead of taking accountability they fire the people that care about the residents and try to make changes. The best change that needs to be made is new owners or for this facility to be shut down. Please take your family members anywhere but here.

Prestige Pines is one of the nicest assisted living places around. The staff is very compassionate…read moreand made my grandmother feel like she was at home. They went out of their way to give her activities to keep her active and give her a purpose to live again. She actually started to thrive and gain more of her spunky personality back. I love how approachable the managers are and how they answered any questions we had. They were willing to help work with us to make our grandmother happy and feel like this is her home away from home. Change is hard on the elderly. This place actually is one of the few places willing to work with not only the patient but the family as well. Thank you Prestige Pines for making our grandmother feel welcome and making us feel like we made the best decision for our entire family.

It is a privilege to be the #1 Senior Home Care company in the Lansing area. We are honored to be…read morerecognized by a number of organizations including the Service Excellence award recognition from caring.com. We welcome the opportunity to provide reliable, caring and compassionate care to our clients and provide piece of mind to their families.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

My mother has been a resident since it opened. She has had outstanding care. It is extremely hard…read moretaking care of patients with memory issues. Marie Lynn is an outstanding administrator. COVID was a huge challenge and it was well managed. The communication with the families is great. Of course there are staffing challenges as there is everywhere in health care. I feel they are doing an amazing job with residents and yes, residents do fall and they do decline. I will be forever grateful for the loving care of my mother.

My Dad was at this facility for less than a year. He ended up with 14 staples in his head. No one…read moreknows what happened. They say no one saw anything and there are no cameras in the hallway. He could walk and feed himself prior to this. Now he cant stand or feed himself. For the safety of your family member do not put them in here.