Repeatedly had same issue that this location with them unable to find/verify order documents and…read morealways have the same answer for me. My answer is their system is clearly not up to date as I had no issues going down the street with the same order and got the tests done. Don't waste your time and go somewhere that is more professional.

I've been here a few times now and have always had a great experience. You do need to make an…read moreappointment, but I've never had an issue with availability. They don't accept insurance here since you need a doctor's order to bill insurance, but you can submit the receipt to your insurance for possible reimbursement. I haven't tried it yet so I'm not sure if it works. You can basically request just about any lab test here without needing a doctor's order. Very handy if you know what you need. The staff is always professional, knowledgeable and friendly. I've been in and out very quickly. The facility is clean. I highly recommend this place!

Did their job well. I got in much quicker than I thought I would…read more MRI was simple Enough

Arrived for chest x-rays to rule out or confirm pneumonia…read more Fun fun fun. Upon checking in I received two texts, one confirming my appointment (Why?!), and the second also confirming an appt, to arrive 15 min prior, and that payment may be due. Um, did all that. Forms to fill out. Television sitcom playing with medical related commercials. Maybe a couple dozen chairs of which there are about 7 or 8 clients waiting. And before I can finish typing those last two sentences a door to my left opens and my name is called. I gather my loot and hustle back to the technician and ask what direction. He points the way and asks if I'm wearing a bra. Apparently the no bra plan has a quicker turn around, fwiw. Young man directs me to stand in specific location and shares the tip that the closer I stand to the platform the better the xray results. Well let's get this done. The first one done and now a turn to my right and hold the bar above head -he says no swinging. Yes, I asked. Seems he's been told the same thing. One more deept breath -and hold it, and I am done. Fairly brief, and totally pain free and elevated blood pressure free visit.

There is nothing good about having to get an MRI, but the staff here does an amazing job helping me…read moreto stay at ease during this. It was a little strange going outside the building to their current "mobile MRI trailer". This is due to some upgrades being done down the street. Once again, the staff does a great job even with the mobile unit.

A very caring and kind group of medical workers. The facility is beautiful and very well organized…read morew plenty of parking. Easy check in system. Test completed on time without a glitch which was so welcome since this was try number 2 for the MRI. Grateful for these health care workers

I had the BEST MRI experience there this past week. I was able to do an open MRI and let me just…read moresay Amy and Renee were SO amazing at making me feel so comfortable with the procedure always making sure my comfort level was perfect and continuously checking up on me during the procedure. Checking in was quick and simple, the lady was very nice. I will absolutely go here again. Quick, easy, clean, and I felt so safe!

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

Staff were nice. It was a little confusing when I came in. No one greeted me, so I did the sign in…read moreand had to ask one of the clerks if I just sit down and wait or what I should do. But after that no issues. My appointment was at 330 and I was back for my ultrasound by 335. My tech was really nice and explained everything. Would come back here again if I were to need any imaging done. Easy parking in the front.

They do a great job. As soon as you come in they get you in the system. Then the wait is…read moretypically very short. Their technicians are always very professional. I've had MRI's, ultra-sounds, X-Rays done there. All of them done without issue.

I am sad to give this review. I have been coming to this location for 6 years. I loved it and the…read morestaff was more empathetic. This time around not so positive experience. First off at check in I was caught off guard with the payment upfront and made me feel like an idiot. I did receive a text letting me know that a payment would be required but no actual amount, hence not prepared to pay several hundred dollars. The front desk person kept on repeating - well, you were sent a text and it was opened. Yes the text came through but again not even an estimate amount. So I was prepared to pay the average copay. Second - when I was called for my imaging, I was being questioned over and over as to why was I getting those images. Listen I'm a patient and my doctor ordered what she ordered because She felt that was importante to get looked at. I'm a patient not the medical professional. if they have issues with my imaging order then contact my doctor. I pay a lot of money every month for private insurance so just complete my medical doctor's order and don't make me feel awful for being there.

Very well organized. Easy to schedule, quick on the results. Staff was professional. I felt very…read morecomfortable getting an MRI at this location.

The "suero" (IV) are the right size as they are more concentrated than in other places and they…read moretake less time to apply. The exosome treatment was the best price of any reputable clinic in the area, and the attention the doctor had when applying this treatment on my knee was minimally invasive, the nurse even took me on a wheelchair to my car to reduce putting pressure on my knee. I have gone to both the Mesa and the Phoenix clinic, and both have good service on the front desk, they gave me a tea infusions while I waited for my consultation with the doctor. Hablan bien español comparado con otras clínicas, a mi casi siempre la medicina natural me ha funcionado, pero cuando no me ayuda suficiente, yo le marco a la doctora y ella me mandan la medicina alopatica al CVS más cercano.

From the owner: We provide natural options with the support of nutrient IV therapy, vitamin shots, PRP and stem…read morecell treatments, bio-identical hormone therapy and natural supplements that promote not only faster healing and regeneration but also permanent results for years to come.

Nicole G. Was the best. (Chandler). She was by herself & managed to keep it smooth & running. She…read moreknows her stuff. I hope she is recognized for her hard work. She is a true professional. Js

Was charged $9 to make an appointment. Was signing in & the lady came to the front with an attitude…read more"I'm telling you now it's gonna be a 30-40 minute wait there's a lot of people in here" i simply said i had an appointment scheduled and totally blew me off. I waited a total of an hour and a half for FINGERPRINTS. Don't charge for appointments and not bother to have people out in a timely manner.

It was nice to be able to make an appointment, but only if you're not forgotten in the waiting…read moreroom. This was my first time at this location, and it was very weird that there were no people around to help just a couple kiosks in the front of the room 40 minutes past my appointment time I finally was able to get a hold of somebody who said oh yeah we'll get right to you. Then they pull people that had appointments 30 and 45 minutes after mine. Finally, I get the woman who's only supposed to be doing walk-in so is not very happy about doing an appointment. All in all, I needed a blood draw and didn't want to drive to Scottsdale so this worked. It would never be my first choice.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

Steven King-PA-C is an amazingly acurate, empathetic medical practitioner. I also have a deep…read morerespect and appreciation for his U.S. Army Delta Force deployments and experience. Thank you for your service!

I had gone into the clinic a couple days ago due to ear pain. They attempted to perform an ear wax…read moreremoval, but were unable to remove anything. I was told to return after using softening drops for a couple days and they will redo it. I was also told the service would be free since they were unable to perform it and it was paid for. After a couple days, I called the My Dr Now phone number just to confirm that it would still be free and I received a voicemail confirming that it was and it is notated in my file. I book an appointment for the next day and come in only to be told I would have to pay again. I explained the situation to the receptionist who said "they must not be trained well". I even showed her the voicemail I received. I asked to speak to a manager, and the receptionist told me there was no manager on site. I said that she can have the manager call me then and I can sit down and wait. All of a sudden, there's a manager on site! So the receptionist just straight up lied. While waiting for the manager, I called customer service again who once again confirmed that the service was free and it is notated in my file to provide the service. The manager then came out and was extremely rude right off the bat. She said they "absolutely cannot" do the service for free. When I told her I just spoke to them and they confirmed that it is in my file, the manager said she spoke to them too and they said it was not free. I told her I highly doubt that as I have talked to multiple people at this point, to which the manager then switches it up and said it would have been free if I had gone prior to 24 hours after my last appointment, which does not make any sense because I was told to wait multiple days before returning for the follow up. After getting nowhere with this manager, I left and called customer service once again. At this point, they transferred me to a billing specialist who once again confirmed that all this was notated in my file and that the clinic was supposed to do the follow up for free. The billing specialist urged me to go back and try again and told me that it was not up to that manager in the first place, which I will try again, but I will be going to a different location for sure. Anyways, super weird experience! I don't have health insurance and I lost my job recently, so paying for a second visit just isn't possible for me, which is why they reassured me that I wouldn't have to. They seem to be on some sort of power trip at this location.