I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

FIVE stars all the way cause they fit me in on a Friday evening 30 minutes before closing even…read morethough they were full and I'm sure in their line of work people aren't usually very kind! Appreciate Karla and Tyrone so very much!

Repeatedly had same issue that this location with them unable to find/verify order documents and…read morealways have the same answer for me. My answer is their system is clearly not up to date as I had no issues going down the street with the same order and got the tests done. Don't waste your time and go somewhere that is more professional.

I've been here a few times now and have always had a great experience. You do need to make an…read moreappointment, but I've never had an issue with availability. They don't accept insurance here since you need a doctor's order to bill insurance, but you can submit the receipt to your insurance for possible reimbursement. I haven't tried it yet so I'm not sure if it works. You can basically request just about any lab test here without needing a doctor's order. Very handy if you know what you need. The staff is always professional, knowledgeable and friendly. I've been in and out very quickly. The facility is clean. I highly recommend this place!

It was nice to be able to make an appointment, but only if you're not forgotten in the waiting…read moreroom. This was my first time at this location, and it was very weird that there were no people around to help just a couple kiosks in the front of the room 40 minutes past my appointment time I finally was able to get a hold of somebody who said oh yeah we'll get right to you. Then they pull people that had appointments 30 and 45 minutes after mine. Finally, I get the woman who's only supposed to be doing walk-in so is not very happy about doing an appointment. All in all, I needed a blood draw and didn't want to drive to Scottsdale so this worked. It would never be my first choice.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

My name is Eric Burgeson; PCP is Dr. Josalyn Funches; 2 years ago I was diagnosed…read more with a duodenal ulcer in which she prescribed Sulcralfate- coats ulcer- and Omeprazole- reduces stomach acid; she stuck with me for 6 months straight EVERY DAY until complete healing, WOW!!! She was totally dedicated, very professional, I WILL NOT leave her; let's give her 15 stars out of 5; YEP!!! She's that good, Thank you, Dr. Funches, for being there for me, Sincerely, Eric Burgeson

Billing nightmare, each department kicks the patient's issue from one to another. No one seems to…read morewant to give resolutions or assistance. I've had United Healthcare, Aetna, BCBS and Anthem over the past 23 years and I've never had issues like I am with Cigna.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, untrustworthy, unprofessional, and avoidable... bypass this location if you can zero stars!

I did not have a good experience here. I needed to get bloodwork done and this was the most…read moreconvenient location for my schedule. I booked an appointment online and when I double checked the time on my appointment date, they somehow booked my appointment for the wrong day. I had to get back online onto their website and book another appointment! Booked the appointment and showed up to the location early. I checked in on the kiosk and was told I was there too early for my appt. I sat there for 30 minutes before being taken. The waiting room was not great, just a standard waiting area with chairs everywhere. Once taken to the back, the room where they did the blood draw was dirty and could have used a good cleaning. The phlebotomist was asking me questions about the doctor's orders and what the code was for that doctor....how am I supposed to know that? It just seemed like nobody here really knew what they were doing.

They were so quick and easy !! I had procrastinated getting my bloodwork done way too long because…read moreI didn't want to waste half of my day waiting in line in a packed lab that either didn't honor appointments or made the process more difficult, in general, in any way. This was BEST case scenario! They even called me beforehand with a few questions regarding the orders my Dermatologist sent over so they could get organized and be ready by the time I arrived. Unfortunately for these nice employees, their internal systems weren't functioning. I mean, that would cripple an entire restaurant for hours -- let alone a lab !! Nonetheless, I was in and out in literally 5 minutes, and they were so chill. Thank y'all for your support @ McClintock Labcorp.

Had an appointment which they confirmed and when I got there the door was locked and a sign on the…read moredoor said they were closed. If they knew it was closed, why did they allow the appointment to be made (on line) and even confirmed the appointment plus sent out text reminding me of the appointment.