I've only visited once so far, will be going back either tonight or tomorrow. Got a full-set of…read moreacrylic nails (french) that have stayed on and beautiful for almost 4 weeks! (I haven't been able to get in for a fill which is why I'm going back.) I have problems with nails that come off during the first week of look really bad by the end of two weeks. The place is clean and comfortable and the staff is friendly and fairly easy to understand. They also accept checks with proper ID.

Crooked and not the color I asked for but they are ok 5/10. Would have liked them to take a little…read moremore time. Feels like they slapped them on.

*all three stars are based on the nail tech and her making the best of an obviously tough…read moresituation* The quality of this place has really gone downhill. I booked a pedicure service, and the three foot spa/sink areas were all out of service. My foot soak was in a shallow plastic dish of cold water. The top of my feet were exfoliated, presumably because it was all that could be easily rinsed. I am not sure what the issue was, but there was not hot or running water. They should not be offering this service as listed. It is a misrepresentation. I was charged $58 for the service, so with tip, I paid nearly $90 for a spa pedicure service that I could have done at home, but with hot water. I felt terrible for the young nail tech because she was truly fabulous and clearly making the best of what her employer had available; but she's never going to be able to build a book of business without functioning spa equipment. The actual polish service was pristine and will probably last a few months or more. I would absolutely book a service with the tech again, if she moved to another spa. However, even if the owner decided to bring her business out of disrepair, I'm not sure I'd return because of the bait and switch, and willingness to destroy that young woman's early professional development.

Where do I begin! Karen is an amazing massage therapist! I have been going to the Chocolate Spa for…read morea few years! I almost hate to give her a public review because she runs one of the best kept secrets in the city!! She does hot stone massages every time. She uses essential oils. This is an amazing experience for those just trying a massage out for the first time or those that are experts :) I can't wait to start getting back on track with my massages!

Came for a pedicure. Prices are reasonable and the staff is very friendly. Soft music playing the…read morebackground. They trim, soak, scrub, massage and all the things one loves with a pedicure.

My mother picked this place and called ahead to make mani/pedi appts for my cousin and I. When we…read moregot there, they said they don't do appts. Ok, miscommunication that's fine. We are seated quickly and choose to upgrade to the slat scrub pedicures. My nail tech, an older lady, gave me the most mediocre service I've ever paid for. The whole thing took maybe 15 minutes - I don't do polish but for a $45 deluxe pedicure I would expect to soak awhile, have exfoliation done, and get a nice foot massage and calf massage (not done). To add to that subpar experience she didn't even move me to the manicure station for my mani. She had me twist in the chair and then did the same subpar style service on my nails. When I got back to my car I had to take my nail file out to fix the jagged edges and uneven shape. Bad bad bad. My cousin had a better nail tech that took twice as long. It was the same package.