I really like this facility. They are very friendly. The only thing that was not professional is…read morethere fb layers and website prices are not valid. I went in and wanted to purchase a month membership, and the brochure on the front desk said it would be $79.99. When I went to pay, the associate said, Oh, our prices have changed it is now $99.99. They would not honor their brochure nor their website. That is just poor business. It's wrong!!!

Highly recommend KC tan! As someone with experience working in tanning salons back in the day (and…read moreI've owned my own spray tanning business!) I can say that KC tan is, most importantly, CLEAN!!!! The beds don't have streaks on them, the floors are very clean, everything is just well maintained and that is super important. Second: I love how knowledgeable the staff is. No one ever tried to upsell me, and the girls are knowledgeable about not letting people over do it in the beds (aka: they're not trying to see you get burnt!) the service is overall exceptional.

I absolutely love KC Tan! The entire team is so knowledgeable and they customize your entire…read moreexperience. Plus they are so nice! Definitely recommend either location!

Favorite tanning salon. Love all the workers! My new go to place for all my tanning. Definitely…read morehighly recommend to anyone wanting a perfect tan.

The website says that the salon can complete a custom tan. I called and was informed that they…read moreschedule via a group chat with the sprayers. I had a few questions to ensure selection of the right services. I'm Black American and really needed help with 2 custom applications within the next couple of weeks for an event. Understandable that our business may not be a huge source of revenue. I don't understand why if the business doesn't offer service for populations with darker melanin this isn't just stated. They did apologize that they weren't able to help, but I can't begin to express how many emotions rushed in with this experience. Updated Close: The last message from the business is highlighted in the third image at the bottom of the screen "Okay! Sorry we couldn't help." That is actually verbatim the text. We can align that the business said it could not help. The challenge with using text, is the elimination of one's ability to understand tone and in some case's context. For me scheduling a simple service I was initially excited about resulted in tears, frustration and humiliation. Requiring the use of text to schedule an appointment... well simply put, it's a service gap within the business. The defined gap for Tan360 is there's no way for the customer to get support in identifying the right services from someone who can provide experience or expertise in an unfamiliar subject matter to the consumer. The team was not able to answer questions. The initial review was completed and submitted prior to Brina's call attempt. To close the loop, this was and is my experience through my lens as a Black American with Tan360. I didn't provide false data, nor capitalize any part of the subpar experience, screenshots were provided for support. and I referenced the business and practices I experienced. It's simply that, my experience. It feels 1964 'water fountain'. While, I believe it important to share my experience with others, I'm comfortable with the notion that Tan360 did not experience or feel any part of what I did. The target is to bring awareness to others to avoid what I experienced. If Tan360 gains useful nuggets, increased cultural awareness, or even impact awareness from the review, well I think that's cool as well. The key is this, if this is the experience to drink from the fountain, it's not the water I want and that's my choice. I clearly communicated the concern to the business and was very open about the review prior to posting. Attempting to call after I had already closed the matter with Tan360 staff to not actually discuss any part of the concern but rather to schedule the appointment is dismissive, and oblivious. Starting with, 'hey, I understand we didn't get you what you needed. I'm sorry, would you be comfortable with speaking with me directly? I'd like to help,' is a great way to open the door to uncomfortable conversations. How about just simply saying, "I'm so sorry you experienced that. It's not my desire, so thank you for sharing. I'd like to help." There are a myriad of responses... minimizing my experience or review however.... is not the best approach.

clean & friendly staff! Great spray tan prices!! I would highly recommend. I've never waited for a…read morebed!

I have been here a few times for events, but the most recent visit left me completely dissatisfied…read more The woman who did they spray tan was 15 minutes late, and I had to call her in order to get to the location. When she got there, she was completely disoriented. She seemed like she was intoxicated and was different from last couple times I had gone to her. She also burped near my face when she started the spray tan on me and smelled like beer. My friend also thought the same thing when she got her tan after me since she asked her three separate times what she was doing this weekend. The tan turned out fine, which is why I'm giving this 2 stars instead of 1, but we would have walked out had we not have been in a wedding that weekend. The behavior was completely unprofessional and unacceptable. I will not be returning again.

I recently got married and brought a few members of my bridal party here for a spray tan a few days…read morebefore the wedding. We were able to make a group reservation (a few weeks prior) and everyone loved the way their spray tan looked. I took my mom for the first time here, she was nervous at first but loved it so much she is asking to come back the next time she is in town! Michelle and Mandy were amazing to work with! I loved the way my tan looked in all my wedding pictures. So glad I decided to come here for my spray tan!

Great experience my first time here! Riley did my tan and she was a gem. So sweet and made me feel…read morecomfortable. My tan looked great too! I also love that they brush the tan around those "tougher" spots like your knees or wrists, etc. Definitely recommend choosing this spot for any spray tan needs!

The training tan didn't take and they said that imperfections are to be expected. I just wanted…read morethem to acknowledge the experience instead of offer an excuse. My first tan (prior to this) was great but the customer service for this one felt very impersonal. Update: Owner reached out with such a kind, personable email. I will likely come back again because of her email. Thank you!

My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

I was going to an event and wanted to spray tan. I have sprayed tanned all my life because I have…read moreskin cancer. I purchased a spray and added extra brozner which was 42.00 dollars I sprayed and I got out and I was still really white. I mentioned something to the cashier and she said wait until the morning if not come back on saturday and we will give you your money back. So I woke up the next morning and I was not tan at all. I went back up there on Saturday to get a refund and the girl working the counter would not give me one. She said " I have to text the owner and she will give you a call back in 3-5 business days. Well that never happen and I still dont have my money back and they didnt even offer me another tan. Very bad business. Dont go here. the machine had to of been clogged which means they are not doing maintance on their machines. Very bad business.

Two American kids growing up in the Heartland Tanning Supplies store room. Sounds like a deprived…read morelife. But at least they can get all bronzed. Although that would be illegal under a certain age, no? They make pretty intense tanning equipment located at some of the salons that I use and then a bunch of others around the country. Not bad at all. Looks space-age like something from the Starship Enterprise - and I would say that I'm a fan and they're good but not the best. I can't say that they're the best of the best cuz I had some pretty damn good tanning beds at some different locations but I will say that these guys know how to make their stuff.

First time spray tanning, Kat was amazing she did an excellent job, Sunkist golden tan…read moreaccomplished. She made me feel very comfortable it was a good experience and I highly recommend her. The atmosphere of the studio was professional.