I was a loyal customer to the business that was bought out by Maryjo Boynton. The location was…read moreconvenient, so I continued to use her services. Prior to 2024 I had no complaints. However, after the amount of taxes due spiked in 2024, I decided to take a look at the numbers, and discovered an egregious error. They had utterly failed to account for the money I put into an IRA, which added about $1,800 to my taxes. I had submitted to them the form to report this. They failed. Period. The following is the text exchange I initiated after Ms. Boynton failed to return my phone calls. Note that she couldn't even be bothered to proofread herself. Quite the professional, eh? ME: Maryjo, I can't access the portal to pay my bill. I've left phone messages for 3 days, but haven't heard back. Please respond. Thanks. MS. BOYNTON: Mr. Haeuser, your portal has been closed. You were very definite in your last message to me that my service was not making you happy. I sent you back a message the next day- "if you are not happy with my services, which you have been receiving for the last few years you at a very discounted rate, then I suggest you find a new preparer that is what you consider affordable. I have deleted the return out of the portal. I will close you portal at the end of the week. Sincerely, Maryjo Boynton" ME: Ms. Boynton, I did not receive that message. If I had, why would I repeatedly call you to report an issue with the portal? That makes no sense, does it? At any time you could have simply returned my call, which your answering machine claimed would happen within 48 hours, but did not. As for being happy with your services, didn't someone else actually prepare my returns? The oversight on my IRA contribution could have cost me almost $1,800. Should I be happy about that, and the fact that I just realized it happened last year as well, and I'll need to file an amended return, which should be your responsibility? Check your records - I submitted all of the required forms. Prior to this, have I complained about anything, ever? No. And yet you immediately drop me as a customer, leaving me high and dry less than 2 weeks before the IRS filing deadline, while deleting all of my records, including prior years and all prior communications, including my willingness to delay a re-file for last year until you had more time available. You're seriously misreading this situation. The mistakes were not mine, and yet you're acting as though they were. To be clear, and for the record, these mistakes were made by employees of rbce, and should be rectified by employees of rbce. MS. BOYNTON: I can decide who my clients are and how to run my business. Look else where. You are no longer my client. MS. BOYNTON: You have an extension. You have plenty of time before the October deadline. ______ end of messages ______ A real professional, eh? IF YOU USE RBCE, I ADVISE YOU TO CONSIDER THE CONVERSATION ABOVE AND LOOK FOR TAX SERVICES ELSEWHERE. GOID LUCK!

Maryjo always takes care of us! We have every confidence in her skills and knowledge.read more

I went off of a recommendation from my neighbor to go see Sherry and was very pleased with her …read more She did my taxes in a very professional way and I walked out with them done which in the past at other place I had to wait weeks to find out my outcome . Her office is very clean and well organized and will be going back to her for sure .

The business owner Sherry Carter is friendly and makes you feel welcome in her business. Taxes can…read morebe stressful for some people, however Sherry has a way to put you at ease. The office is clean, unlike some tax accounts offices I have seen in the past. It's nice to know she puts her files away before waiting on her next person. Confidentially is so important.

We carry our auto, home, and rental property insurance through State Farm and have consistently had…read morea great experience. Their team is prompt and dependable when handling claims, which gives us real peace of mind. Melissa recently helped our family start life insurance policies and walked us through every detail so we fully understood our coverage and long-term benefits. She is knowledgeable, thorough, and easy to work with. Her office also provides outstanding customer service and responds quickly whenever we need assistance. We HIGHLY recommend this agent for all of your insurance needs!

And she still decides to leave a comment with incorrect information. Do not use State Farm. You are…read morebetter off spending your money with Progressive, Geico, Farmers, Elephant....anyone but them.

Best CPA in Killeen. He's extremely knowledgeable. Thanks Mr. Green for your hard work & your hard…read morework. Highly recommend CPA, Mr. Green for your Tax needs

Connie is awesome. He did an outstanding job helping me with my personal and business taxes…read more I highly recommend Connie !

I cannot express how thankful we as a family are to Mr. Davis. He has been in our corner for over…read more20 years, and even when we moved further away from his business, we still took it upon ourselves to drive the distance to maintain his services. Without a doubt, Mr. Davis is on of the best in his field, and I would highly recommend him to any of my friends or family. Thank you Mr. Davis.

Probably be very best CPA in Georgetown. Meticulously detailed very professional with a wealth of…read moreknowledge and experience. Have been a loyal client for over 30 years. Highly recommend.

We cannot say enough about 4M Legacy. Amanda is super patient. Her professionalism, with how she…read moreexplain taxes is amazing. She is very up front. We are so grateful to have her as our tax preparer.

Matt with Milks CPA is a trusted, conscientious accountant. I highly recommended his services.read more

Paid a year in advance for an estate return that took 5 months to produce and presented the Friday…read morebefore the deadline on Monday. When reviewed for signature, the return was wrong. When questioned about it; I was fired as a client.

Reprolon-Texas has been using Sherry @ Taber & Burnett for as far back as I can remember, at least…read more12 years, quite possibly longer. I know they recently changed names but not location or staff. Our payroll is done systematically without delay, thought or worry at a fair cost. Sadly I barely know them because I rarely have the need to stop in. They respond to every e-mail request within minutes, literally. Charity has been doing my personal income taxes for years, she never had the govt. cut me a check and I still like her. legit.