I tried to set up an appointment with these people for hormone replacement therapy. They don't advertise this AT ALL and the only reason I got a phone call to catch this was because I sent in my insurance information via private message and one particularly adept respondent--Karen--was kind enough to reach out and tell me that THEY DON'T DO FEMINIZING HORMONES. Like they'll advertise HRT but literally don't do half of it. Don't bother even looking this place up. It's just more false advertising in Maryland. read more

Very disappointed that apparently you are charged for engaging in a conversation during a routine annual exam. I was charged $20 because apparently we discussed osteoporosis. EVERY woman of my age has it. I was also not provided any feedback based on an abnormal test result. I had to inquire to them. IF you go to this practice my advice is DO NOT engage with anyone. Just nod your head and don't ask any questions. I will not return to this practice. read more

I initially had a great experience with Dr. Kleinman, but unfortunately was mishandled by the front desk. I made an appointment for my first prenatal visit on Oct 15th for my first appointment to be 11/6 10:30am with Dr. Echeazu. I contacted her to let her know that I didn't receive my confirmation and that something wasn't right. Not saying that it was her fault it was clearly a misstep but the front desk staff but I've been a consistent patient I always show up on time, pay on time and follow doctors recommendations. The woman I spoke to over the phone was rude to me and made me feel upset as she questioned me several times if I had my HCG confirmed when I did. She then told me she scheduled my appointment for 11/6 at 10:30am and I requested time off a month in advance only to be told by Dr. Echeazu that it wasn't her fault and that I must schedule with someone else who could be available to morrow at another location. I don't feel that this is ok as I'm sure like many women you don't want to be with just any doctor, you want to be with a doctor you can get to know and build a relationship with. As a black woman, I want to be with someone I can trust and not just be pawned off to the next available whoever when I did the correct steps and was let down by the practice. I do not wish to return this whole thing has been very upsetting. It's my first pregnancy I'm very nervous and feel like I don't know what I'm doing. I was looking forward to my first sono and building a relationship with a new provider. We are human beings as patients not just numbers to be dismissed as if we don't matter. My husband and I made a whole day of this to celebrate our first kid and it is now ruined. I will not be continuing or returning to this practice. Update: I still called the next morning to see what could be done and spoke with Crystal. She told me I didn't follow protocol which was confusing because Dr. Kleinman didn't inform me of a protocol at all neither did the first woman at the front desk I spoke to a month prior who gave me the 11/6 appointment without putting it properly in the system. It really felt like I was being gaslit as if my experience wasn't valid or real. Crystal told me that 7 weeks was too early to see a baby which is not medically true. While she gave me the runaround, I actually was able to go to a local clinic and get an ultrasound, I saw my baby and heard the heartbeat. I also found out that I had an SCH. I'm grateful that it was found early and was able to share with my new doctors office. My biggest concern is that both times I spoke to the front desk assumptions were made about me not following these "protocols" that I didn't even know about in the first place, instead of kindly explaining what the process is so that I could have made my appointment at the correct time in the first place. I broke down over the phone and hung up. I've been feeling so overwhelmed and anxious and just wanted to speak to someone who cared. I didn't take the appointment offered because to me or return any calls because at the end of the day this was a big red flag regarding what care I could receive throughout my pregnancy. I am sharing this because I think that women should be aware that this is not the right place for you if you are looking for kind and patient customer service, with clear explanation of what is required, caring and empathetic doctors who will not treat you as if you are a number. Lastly, a place that takes accountability for mistakes made. As a patient who has been consistent over the last year it was very jolting to have just been assumed that it was I that caused the problem when I called to explain what issues occcurred and how to have them resolved. DO NOT choose this clinic if you want personalized care and compassion. The saving grace was Dr. Kleinman and that is it. read more

I came in on a Tuesday, 7 weeks pregnant and bleeding. I told the front desk staff I believed I might be having a miscarriage and needed a sonogram urgently. They casually told me the next available appointment was almost a week away, the following Monday. When I asked if they thought it was acceptable for a bleeding pregnant woman to wait nearly a week for care, their only response was, "If it gets really bad, go to urgent care." No one came to talk to me. No nurse, no doctor, not even basic information about what to expect or how to care for myself. I sat in the waiting room bleeding, completely ignored, while they treated it like a scheduling issue, not a medical emergency. They offered no guidance, no compassion, and no support. I found my own solution by locating a third-party imaging center to get a sonogram. That sonogram confirmed I had miscarried. When I called to book an emergency appointment to speak with my doctor about the results, I was told the soonest availability was another full week away. At every turn, this office has made it clear they don't have systems--or heart--for patients experiencing loss. I had a positive experience here pre-COVID with my first pregnancy, but since then, the quality of care has dramatically declined. Every visit now includes a 30-45 minute wait despite having a scheduled appointment, and the staff seem overwhelmed and disconnected. Losing a pregnancy is hard enough. Being treated like you're just another name on a clipboard makes it so much worse. I will never return and would not recommend this practice to anyone seeking thoughtful, timely, or compassionate prenatal care. read more

Things I love about this place: Dr. Kapner, Dr.Kapner, and you guessed it... Dr.Kapner. Her bio will tell you that she provides patient centered care and I think that may be an understatement, as she is one of the most attentive gynecologists I've ever met with outstanding bedside manner. These kind of routine visits can be a bit daunting but dare I say, Dr. Kapner is a true gem that makes getting on the table and doing the eagle spread surprisingly comfortable, lol. I like her transparency, patience, attentive listening and thorough question answering, and that she truly isn't judgmental. She speaks from her experience and while i can tell she has a very busy schedule, I've never felt like my appointments with her were at all rushed. The nursing and medical assistant team at Dr. Kapner's offices are also really pleasant and always professional and enjoyable too... especially Sheree and Kim that I look forward to being in the office any time I have an appointment. Ladies, please be advised that this office uses a third party service for booking and managing appointments by phone and THAT team has a lot of room for improvement and can be extremely cumbersome to engage with; however, good news is... they also offer online booking for this office through zoc doc! I would highly recommend utilizing the zocdoc online booking platform to set an appointment with Dr. Kapner, Dr. Ely, Dr. Echeazu or nurse practitioner Brooke Ellinger who have all been really great in my past few years' experiences. read more

Very proffessional, and never a long wait. They always call to make sure I am on top of my scheduled appointments, and if I forget they will remind me. Love them much! read more

I never write reviews but this is a warning to never get Dr. Ely. This was my first time here, i had heard such great things before but i was deeply disappointed. 1.) i've had how wait at doctors offices before but this was ridiculous. I had an appointment at 11:15 and got there 5 minutes before. i had to wait almost hour past my appointment time. 2.) The doctor came in and didn't even introduce herself. I later find out it's Dr. Ely. She was very dismissive and spoke to me as if i was being over dramatic. But what really threw me was when I asked a simple question about discoloration on my skin and if there was anything i could do to minimize it (i had a previous early loss that she knew about so what she said next was just plain rude) and she says "yea, don't be pregnant" pause "or wait till your done being pregnant". I don't know if it's the hormones but in what world is that okay to say to a pregnant woman. She said some other dismissive, rude, annoyed, sarcastic things but i'm not gonna waste the whole page. The moment i walked out that room i knew i didn't want to come back. There might be great doctors here but they might want to retrain Dr. Ely on hospitality manners. BTW There's also only one working elevator in this building and it feels like the only one is holding on by a thread. read more

My wife has been waiting for a procedure since October 2024. I spoke to Ann Marie, the surgical scheduler numerous times in the Fall of 2024. In November I was told by the front desk that someone else is scheduling surgeries that require an anesthesiologist. No one ever called me back in November or December. Called last week and was placed on hold for 20 minutes. I was told that I am on the waiting list for March 2025 and that a surgical nurse would call me back. No one has called me back. At this point the sonogram from October is probably worthless and I will have to get another one. This is not brain surgery; it is an IUD removal. My doctor is great, but the office staff and scheduling are a nightmare. This has turned into a Clown Show. I am so disappointed. read more

My nurse practitioner Hannah Tulkoff has been truly amazing and personable and has really made an unfortunate series of events manageable. However, it has been a week now of calling their surgical coordinator Tia Marie, twice a day and leaving messages to essentially no avail. The procedure I need is essential to prevent cervical cancer and the stress from not having a date set with a practitioner I feel comfortable with is compounding the stress from the diagnosis itself. read more

The waits are long and you're just a number here. You hardly get any time with the doctors and a lot of the time you are passed of to a nurse practitioner--you don't even get to see a Dr, even for a pregnancy or for follow up visits for serious issues. They also completely misdiagnosed something during my pregnancy, which was a massive oversight. You also can't bring a baby, even if you are breastfeeding. This is ridiculous, particularly discriminatory against single moms and people who can't afford someone to watch their child. How do you run an OBGYN office and not allow nursing mothers to bring in a baby for the well check up after having that baby?? Also, they're billing department and staff are TERRIBLE. Worse I've seen. read more

On Tuesday, February 4th, 2025 @ 2:45 pm. I had an appointment set with Dr. Brad Kleinman. I had already did my pre check in. So when I arrived. I just went to the front desk to inform them I was there for my appointment. However one of the nurses/ patient care technicians called my name to go in the back for my appointment. So she started to take my vital signs. She then asked what was my visit for today. I told her my annual women's wellness visit. She then asked if I had any concerns. And I told her yes. I'm having symptoms of menopause/ UTI. So I asked if I needed to leave a urine specimen. To be sent to the lab she replied NO. So the doctor came into the room along with the same medical assistant. He asked how have I been doing so I replied okay. And told him my concerns. He started my exam. And he said that he was going to do all of my bloodwork. So he gave me my paperwork and I processed across the hall to the lab. So I called the office 2 days later because. I was still having symptoms of a UTI. And I had started to pass blood in my urine . So I was told to come into the office at 2:15 pm the same day. However the front desk called me back to say the doctor will be leaving early due to we were expecting snow. And could I be there by 1:00 pm. To go to the lab to leave a urine specimens. If which I did. I ended up at the emergency room. And yes I had a UTI and was given an antibiotic. I have not heard from Dr. Kleinman nor nurse at all. The night before I had called the office my son had went to CVS pharmacy to get me some medication to help me through the night before I went into the doctor office. So he also told the nurse I could come and leave the urine speciment at the lab. But he couldn't call me any medication into the pharmacy. To continue taking the over the counter medication... I had seen Dr.Kleinman a few times before. And when I had the telehealth virtual appointment prior from my health woman visit. He act as if he had no knowledge of my having an iron deficiency/anemia. Because my iron count came back really low. He act as if he didn't know why I was going to see oncology hematology for my condition. The overall practice have went down hill. They showed me no care or concern about my overall health. Please do your research about this practice... read more

A new patient and already 10x better than my last gyno (kasier). Everything went smoothly and quickly. Hannah was amazing and truly listened to all of my concerns and more. I look forward to more appointments with this practice in the future. read more

Had an appointment, but decided NOT to go & cancel due to comments below. Your doctors are only as good as your front staff. If they're awful the whole practice is awful, and what's up with the "NO CHILDREN" early morning text/appointment reminder?? That's weird! No thanks! read more

Bad. Don't go there, they don't care what you go for, just try to charge you for unnecessary exams and I did not even receive the service I came for. I am so upset! read more

Terrible. I have insurance and they charged me a co-pay that was even more than my regular primary care. Only, for me to not receive the service (ultrasound) that I came in there for. I was sent with a referral to another office to actually get the service done, and it turned out, the order had not been completed. I called the office while I was there, and they acted like they were too incompetent to just send the order over. So in all that, I ended up getting turned away from receiving my ultrasound. After driving over 40 minutes out of my way, and paying for parking. I called this office back and was told that they would send the order for the ultrasound out again to another office. On the day of that appointment, I was told by the new office that they had never received the order, so I called this office again...no answer. This has been an ongoing problem since April 27th...it is now May 15th and I still get no response when I call this office. This is potentially my health being put at risk. read more

The best womens health practice ever! I love ALL of their doctors. But especially Dr. Kapner! I see the other reviews say the same.

Not sure why they have bad reviews! Super huge waiting area. In and out within an hour. Loved the staff and honestly the reviews scared me but I'm so glad I came! Best choice I've made since coming to the DMV! read more

The practice as a whole is filled with competent drs. It's a one stop shop for your obstetrical needs, but I want to point out a bright and shining star in the practice. I first encountered Dr. Ganju when I was 28 weeks pregnant and thought I was going into early labor . He was not my regular OBGYN, but he was the dr on call at the hospital. He provided compassionate and careful care. He explained to me and my husband what he believed was going on and his treatment plan ultimately left me feeling much better and assured that my baby was safe. Fast forward to 3 months after giving birth. I was not healing, and I sought Dr. Ganju again, recalling his excellent bedside manner and thorough care. He familiarized himself with my delivery history and gave me my options and I chose surgery. I was terrified of surgery (never had surgery before) but I trusted Dr. Ganju's expertise. The surgery went well, and, just as importantly, Dr. Ganju explained to me what was going on. He even took the time to pull out a napkin and draw every step of the surgical procedure. Not only is he a more than capable physician, he respected my agency throughout the process in a way that's very difficult to find these days. I'm SO thankful for his care. Thanks to him, I finally feel like myself again. read more

I arrived for my appointment with a fever and infection (hence the reason for my appointment) and they wouldn't let me bring in my 2-month old, so I had to leave without being seen. They have a strict no child policy and don't make exceptions for babies who are breastfeeding. I would expect that an obstetric practice that literally brings babies into the world and has postpartum women as their clientele would be more supportive of breastfeeding women. What exactly do they expect me or any postpartum woman to do with our infants? Infants, who, by the way, cannot stay away from their mothers for longer than an hour without screaming their heads off. On top of this extremely poorly thought out policy, the receptionist was incredibly rude. When I approached the desk, the only thing she said to me was "No children!" She could have been nice or understanding or explained why they have this absurd policy and said something like, "I'm sorry you trekked out here with a fever with your baby in the snow, but we unfortunately can't see you because we have a strict no child policy." No, nothing nearly so humane. She only barked "No children!" at me, as if that was all she could possibly say to me because (God forbid) I brought an infant to an obstetrician's office. She didn't even ask for my name or why I was there or offer to reschedule an appointment or offer me a telehealth appointment, only "No children!" The doctors here are fine. I've had positive experiences with some and negative experiences with others. But if you plan on getting pregnant and having a baby and needing care after said baby is delivered, I would rather choose a practice that is more understanding and accommodating to mothers, particularly breastfeeding mothers. Frankly, I'm appalled that an obstetric practice would choose to make it so difficult for mothers to breastfeed. I'm never going here again. read more

This was my first visit with OBGYN Associates of Silver Spring and it was amazing. It was very easy to schedule an appointment and communication was clear and prompt leading up to the appointment. I signed up for the portal ahead of time, filled out some of the paperwork on the portal versus in person (which is an option so make sure to arrive early) and was quickly seen (my appointment was at 7:30am before work and I was out by 8am). They provided parking instructions and validated!! The front desk staff were very friendly and so was the medical assistant. They expressed their appreciation for my promptness (being the first patient can set a domino affect of lateness for the following patients so I made sure to arrive before my appointment time). Dr. Wilson was very friendly, gentle and informative. This visit was for an annual as I am a generally healthy patient (*knocks on wood*). I appreciated Dr. Wilson's charm and care. Seeing the OBGYN can be very intimidating, anxiety-inducing or traumatic for some (I previously worked as an MA for an OBGYN practice). Dr. Wilson will be sure to ease any of your concerns. She explained what she was doing before she did it. Her breast exam was very thorough and she was very informative about how I should perform self-breast exams. Another very important point of appreciation: part of the paperwork to be filled out was a depression and anxiety screening form. I appreciate the effort to look at the entirety of the patient and not just focus on the physical parts. Many patients see their OBGYN as their PCP so this type of screening is necessary and I appreciate it. The office is attached to Holy Cross Hospital and was very clean. read more

First visit. Appt scheduled for 9: 45. Arrived at 9:25 to register. Front desk pleasant. At 10:40, I am sitting in the room naked and draped and still waiting. I hate waiting. I think most people do. It's still morning, why are you so behind? Pretty certain the doctor isn't delayed by someone in labor down the hall. An exact hour after my appt time (10:45) Dr. Wilson arrived. She's easy going, casual yet professional, open and communicative. Had a nice dialog and the exam was smooth and thorough. She spent about 20-25 minutes w me and answered my questions without seeming rushed. Her medical assistant was pleasant although somewhat mechanical. I would likely return (since it's an annual visit) but would bring work with me to do while waiting. An entire point removed due to the wait. read more

I love this practice. They have been taking a good care of me since day 1 I started going to them. I highly recommend if you're looking for a kind and thorough practice who values you as a patient. read more

After receiving multiple appointment confirmations for an 8:30am appointment, I showed up only to find the entire practice had moved to a new location. There was not only no advanced notice that the location had moved but also every single appointment confirmation I received listed the old address. I was not the only one because in the fewer than 5 minutes that I was standing outside the empty office, there were 3 other confused women. I tried calling to ensure I would not be charged for missing the appointment and the person I spoke to dismissed it and did not even acknowledge there was an issue. When I received a call in response to the message I left this morning, they told me that I was I incorrect and that all patients had been notified of the location change. She also all but hung up on me. I'm very disappointed in this experience and do not plan to reschedule. read more

Pros: -One stop shop- bloodwork, ultrasound, and OBGYN appt all in one visit. -Attached to Holy Cross Hospital -Smaller OBGYN practice with only 7 OBGYN's who could be on call for your delivery (all younger women) -Starting in the third trimester they rotate you through the other OB's who may be on call for your delivery so you can meet everyone -Dr. Kapner was my primary OB and she was genuinely very friendly and knowledgeable -Didn't have difficulties scheduling appts and admin staff was nice (contrary to what other reviewers have indicated) -Ultrasound techs were very friendly and explained what I was seeing during ultrasounds Cons: -Typically wait 30-45 minutes to be seen (huge inconvenience for me as I need to get to work!) -OBs rush through appointments (with admin/nurse staff knocking on door rushing the OB to get to next appt)...makes it a very stressful/hectic experience and questions go unanswered -No nurse number to call with questions. You can either send message through online portal and your OB is supposed to respond within 2 business days but it usually took 4 days to get a response. Other option is to call the emergency number but if it's not an actual emergency they charge you $35. -Every time I tried to talk about delivery options it was pushed off because it was too early...until suddenly I'm 30 weeks pregnant and we haven't discussed it yet... Overall, cons outweighed the pros for me. I felt like a cog in the wheel and that I was not getting the attention/care/support I needed. Although Dr. Kapner herself was very nice, she just always felt harried and rushed. Ultimately, I decided to switch to a midwifery at 32 weeks. My first visit was amazing- I felt heard, supported, and empowered. My midwife had reviewed my medical records, had follow up questions, and identified some issues that my original OB had never even raised with me. So it definitely wasn't the worst experience but it wasn't the experience I was looking for. I feel very happy with my decision to switch practices. read more

I put this on their google reviews and I'm putting it here too. went there on the 27th, and was told that my nexplanon would be ready in 4-6 weeks. It has been 8 weeks. I didn't hear shit from them for weeks. I had to call THEM to figure out what the hell was taking so long since they didn't think I was important enough to give me phone call. They told me I had to contact nexplanon (even tho I'm pretty sure that's their job) and get it all sorted out. Come to find out they had sent the wrong insurance card AND gave them a picture no one could read (despite them telling me I didn't even need another insurance card because the one they had was perfectly fine.) so I went in there and gave them my proper insurance. I was told it had been sent in. I was lied to. Nexplanon hasn't heard from them since august 9th. Oh and by the way, I've made countless calls begging for a call back (since apparently no one cares enough to pick up the phone) and guess what I got ? One call back, during my work hours. They left a message and I tried calling again, shockingly enough, no answer. It takes like 10 tries just to freaking reach someone there. As soon as I make sure they actually send in my insurance instead of just pretending to, I'm done with them. You can't just play games with someone's reproductive health like that. Dr Ely was great, but the service is absolutely horrible. Update: it's the next day, I've been calling all day, I even left a message yesterday begging them to call me back. They haven't, and they haven't picked up once. This place does not care about its patients. Their menu options suck. It's all useless. They just keep you on the line for 10 minutes and then tell you to leave a message and hang up on you. This place is awful. I am furious. All I want is my birth control and they're making it so I can't get it. I hate this place. No one wants to help you. They're all useless. read more

Dr. Nancy Behram has been my OBGYN for over 15 years. She personable, knowledgeable, and patient. She takes time to listen to my concerns and is responsive to my health care needs. She is now located at Congressional OBGYN, 15005 Shady Grove Rd. Suite 130, Rockville, MD 20850 301-294-8525 read more

The office staff are extremely rude and unhelpful. I have had multiple interactions on the phone where I have not been treated with respect and told to do something on the portal that cannot be edited. The practitioner is perfectly fine, but the office environment ruins the patient experience. read more

Ok I'm going to weigh in now that I've been here 10+ times. First the shorthand: -located in Holy Cross Hospital, Silver Spring, on the 5th floor. -they DO validate parking -there's a labcorp located in this office which is really convenient -there's a 4D sonogram here -everything is electronic so easy appts, billing, etc -mostly female docs that deliver if that matters to you -they have DO's here too -usually prompt in the mornings, wait times for doctors longer for afternoon appts Background: I transferred here from my OB in Hawaii and let me tell you, at first it was the hugest headache EVER. It was so difficult to get anyone on the phone and when I did, I was met with a lot of attitude, which isn't what you want to deal with when you're pregnant. After waiting on hold yet again for almost an hour to talk to anyone, I hung up in tears and vowed to find another ob. And then they went electronic. Their entire system: scheduling, test results, bills, even messaging the doctors and nurses. They email you with appointment reminders and when doctors message you back (which they have all been prompt on doing). So I can't say whoever is answering the phone has improved since I don't bother calling ever, but i can say I'm getting what I need and it totally works for me! Regarding the doctors, I love that it's mostly women that will do the deliveries but that's just my own quirk-I feel like female doctors have a much better bedside manner. I've seen Dr. Lundberg, Dr. Kator, Dr. Patel, and Dr. Kleinman, Dr. Wilson and Dr. Prust. All have been super friendly, competent, and I feel confident if they were the ones to deliver my baby (Dr. Kleinman doesn't do deliveries) I have yet to meet Dr. Behram whom I'm told occasionally does deliveries. The nurses have been hit or miss. All friendly but some are much more competent than others. I love Julie. She's fantastic and a pro at giving shots (I hate shots :/) The lab located in the office, where you do your blood work, is awesome. The older lady in there is so nice and really good with inserting the needle with minimal pain. The ladies doing sonograms are super super nice (I think because they have a super fun job seeing the babies but that's just my guess). Lastly, Nurse Judy holds a prenatal class that you can sign up for. It's $185 for 7 weeks (once a week for 45-60 mins at 6:15 or 7:15pm) and she's FANTASTIC. She's so knowledgeable and puts our mind at ease with the whole process. She's helped me feel confident about a natural birth, the scary episiotomies and any other random questions I have. She gives you her cell phone number and she is responsive which is great. I'd definitely recommend this office. I love that it's located in the hospital itself and the convenience of the extra services (blood work, classes). The doctors are competent and with the electronic system, it's very efficient for me. read more

I adore Dr. Kator. She takes great notes, is aggressive in her treatment, and she is empathetic and personable. She does move fast, but if you ask her to slow down, she's receptive. I feel like it's my job to be an informed patient, so I ask questions, clarify when I need to, I don't let anyone rush me, and we've always had open and honest dialogue. I trust her. I was also pleasantly surprised to find that the office was easy to find, and I didn't wait long. It was crowded, and I was in waiting rooms most of the time that were crowded with families waiting for ultrasounds, etc. But overall, I was pleased. However, the office staff and their processes may end up being a deal breaker for me in the long run. I've been in to see Dr. Kator twice, and had scheduling issues both times. This most recent time I tried to reschedule through the portal, and my request was never acknowledged. Scheduling on the phone is tricky- I always seem to catch them on lunch or after office hours. I'm hopeful that the office will read this review, and all the others on Yelp, and improve their scheduling systems. I also felt the woman scheduling my appointment was rude (as other reviewers have mentioned) but the staff today in the Silver Spring office was friendly enough... I'm also nervous because I had labs done today, and reading other people's reviews now after the fact, I'm afraid I'm going to get slapped with huge costs. Dr. Kator did mention the tests may not be covered under my annual care check up, but I'm assuming they will be covered under my plan in general- maybe I have to pay a deductible or something... I'm not expecting that they be free... It would be ideal if the office had someone trained to handle insurance questions- who could look at plans with patients and give them an idea of what testing and procedures will cost. That kind of transparency is becoming more routine nowadays in medical offices, and so I'd expect this office to evolve with the times. Informing patients that tests may or may not be covered really isn't much help if they get hit with huge bills after the fact. I'm hopeful that my testing will be reasonably priced, and I know that the practice doesn't control what kind of insurance I have. But they can be patient advocates, and ensure that their patients have all the right information to make informed decisions about their health. And that's a key area where there's room for improvement with the staff and overall management of this practice. read more

I came here for a new patient visit today. I found the entire staff to be so polite and helpful. Everyone was smiling and kind. I was nervous to see a male doctor but he met me in his office first to ease fears and talk with me. I felt listened too and that he was thorough. I was seen right on time for my appointment. read more

Need to update this review as a) I didn't have any more trouble with appointments after this and b) I saw every OBGYN at the practice in the last months of pregnancy and found every doctor to be great. I would recommend anyone at the practice as an OBGYN and Dr. Wilson was fantastic as my delivering doctor. Very kind, competent professionals and thankfully no further office issues! read more

They are always running late. I've tried 3 different doctors at this practice. Two of them were extremely pushy. They don't want your feelings or input, they just want to do whatever standard procedure they do... I've had multiple bad experiences with this practice. read more

After having a terrible experience at Capital Women's Care, I was desperate for help. I had major contraction-like cramps, and a diagnosis with no advice and pushed out fo the office. Dr. Kleinman was the PERFECT find. His staff was so welcoming from the start, and the whole visit was well organized. He even took time to meet with me in his office to alleviate the anxiety of sitting in an exam room. When I got bloodwork done, I couldn't even feel it. I typically have a really hard time with it, and was so impressed. I never thought I'd say this, but i can't wait to go back and see them for my follow up results! read more

If you are looking for an OBGYN the only want to look for is dr. Brad Kleinman. Is compassionate, willing to see you in an emergency, and is there to care for your every need. He is my mother's daughter and I have known him 42 years. He will make you laugh on the cloudiest of days and will treat you with the utmost respect and care. There are not enough words to describe how much I appreciate Dr Brad Kleinman. I can only say if you're looking for the best you will truly find it again and you are lucky if you had him for your daughter because you will be receiving the best there is for your care. I can't say that necessarily about all the other doctors but I can't stay that it better. read more

Ob-Gyn Associates of Advantia - Silver Spring - Obstetricians & Gynecologists Near Me - Silver Spring, Maryland

Told my wife she needs to be induced by a certain date but can't schedule the induction. Really? Billing is flaky at best and rude staff

Rude and Wrong-Billing. I went to Dr. Patel in 2017. She was fine as a provider but their billing department is horrible. They kept billing me wrong. My co-pay was $10 and they kept charging me $20. After I learned it should have been $10, it took me a LONG time to get them to own up to it. They didn't want to talk about it and even HANG UP on me. After I got the refunds from the over-payment, I thought this was finished. But they had some issue with the insurance company and kept sending in invoices. Somehow they finally got their invoices straightened out with the insurance. Guess what! I got a new invoice from them saying I owe them $10!!!!! When I called them to tell them that I have record of me paying them $20 on that date and that all the overpayments had been resolved, they got ornery and wanted to hang up on me again!!! DON'T GO THERE. read more

I've been coming here for years. Love Dr. MORALES. My one complaint is the extremely long wait times even with an appointment. Takes entirely too long to be seen. read more

I've been to this practice a few times, and although I find Dr Patel to be a terrific physician with a wonderfully attentive and caring manner, the practice's shoddy administration, especially their telephone management, is just more than I can handle. The vast majority of the time when I call I get shunted to voice mail, and then nobody calls back. When I do speak to someone, they are routinely curt and dismissive and make it perfectly clear I'm in their way. The communication and office management problems that other people describe in their reviews below are all pretty similar to the problems I've had. I've left four messages for the Office Manager to reach out to me to see if we can resolve my complaints and communication difficulties, and nobody ever calls me back. I'm not going to take the time to type out the laundry list of operational and bureaucratic problems I've had with this practice; I'm just going to get my records and find another place to go. read more

Staff is so rude and unhelpful, especially the lab. It was my first time there and being at a doctor's office gives me enough anxiety. The thing I hate most about writing this is, this isn't some restaurant, this is a medical environment located in a hospital. You would think people would be more helpful in a place where you might get life changing results and serious advice that is directly related to your health and well-being. Never coming back. I also really need someone to respond to my portal email. Thanks. read more

I have actually had a really good experience with this practice. The practitioners are diverse and friendly, and Dr. Prust watched over my first pregnancy with an abundance of caution and care. Dr. Behram delivered my baby who is healthy and happy. I felt well cared for throughout my pregnancy and childbirth, and would recommend the doctors in this practice to anyone. The ultrasound technicians are also adorable and sweet. Some individuals at the front desk can be very difficult to work with, which isn't ideal, but I usually manage to get through to make an appointment. read more