Love it here, I'm still waiting for my refill from evita James to go here because they answer all my questions with my first baby, from the beginning of the front desk lady's to the doctor they are amazing, they take care of you they explain everything to you, they are very caring and loving doctors there I love it read more

Zero. Zero. Zero. Doesn't even deserve 1 star. this office from the first phone call the staff are rushed and no love shown. Bad sign of customer service. They are understaffed and make it hard for people to get schedules needed for high risk care. Nurses... the new one was lovely but, the one I was assigned too is a total Karen for sure. I have never dealt with someone so unprofessional and try to blame you for not being able to leave work for an appointment. I wished they had others but sadly only one sad old lady. Should be replaced honestly. This bad review is because of her. Hopefully they get more staff and can fire her. read more

I was referred to this place by my OB and I've been twice. Both times I had the same experience, poor customer service from the front desk personnel. Every time I engaged with them they were always short and rude. The waiting time is a bit absurd especially if you have an appointment. On the bright side, I really liked the sonogram techs and doctor. They were always great to work with and very knowledgeable. read more

I can sum this practice up in one word - understaffed! I have had four or five appointments here since my pregnancy began and only once did I not have to wait more than 45 minutes past my appointment time to be seen. I'm understanding about this on special days, such as when the perinatal cardiologist comes to visit, but I mean every time - no matter how routine, no matter what time of day. Yesterday there were 4 couples in the waiting room and one doctor (not Dr. Broth, with whom I made the appointment) working. There is no way one doctor can see 4 couples at the same time, and the "well our patients are high risk" attitude you get from the front desk and ultrasound technicians doesn't help the situation. Yes, your patients are high risk and require more attention - staff appropriately and space your appointments better. Two other things to note - the doctor you are promised to see is almost never who is actually in the room with you. I like Doctor Broth, but out of 5 appointments, I've actually seen him twice. "They sent someone else" is not a super comforting response when you're trying to have some continuity throughout a pregnancy. The second thing is that as the pregnancy progresses, they only provide you with 2D ultrasound pictures - so early on you get better pictures than a typical ob-gyn scan, but yesterday at 33 weeks I had trouble making out anything. It isn't uncommon to get 3D or 4D pictures at that stage, and it wouldn't been nice to actually see the baby. I suppose that's it. I'll keep going there if I have to, because it's five minutes from my house, but if you work in DC like I do, it's an enormous pain to fight your way out of the city, only to have your time disrespected all afternoon waiting on your appointment. read more

The waiting time here is terrible; came to this office and got a blood test done to determine the gender of my baby. I was told it would take 7-10 days to get a call, I never got a call. I kept calling the place 2 weeks have past and I still never got a response. They kept saying they were going to call me back and never did. Too unprofessional . Why offer a gender blood test if patients have to wait weeks on weeks just to finally get a result. Fuck, I should've just waited until I was 20 weeks n be told what it was on a ultrasound. read more

Loveddddd this place , the staff and doctor were so nice!! PAY THE $5 to get videos and pictures of your baby!!! It is the best!!! I am going back for my 20 week anatomy scan because it was so great! Will always recommend!! read more

I have had a fantastic experience with the team at TLC. Everyone there really seems to take the name of the practice to heart and embody it in their interactions with patients. From Dr. Broth to the Nurse Practitioners and the Technicians, they demonstrate empathy, gentle care and a genuine interest in being supportive. They've always worked with me on scheduling, squeezing me in when needed, and have even called after hours to talk through test results and care plans. They've gone above and beyond and I am so very thankful to have found this wonderful group! read more

Wait time is way too long! My first appointment, I arrived 15minutes early and I waited 45minutes to be seen and another 20minites in the room to see the doctor after my sonogram was completed. The room was dark and I thought I was forgotten, I stepped out and opened the door to ask what was going on and the staff then acknowledge my existence in the room. I was upset but the doctor apologizes and I was told there was another high risk patience that they were attending too. My second appointment I arrived 10minutes early, and I waited 45minites to be seen, I asked why and was told the patient before me came in late, I was in the office for the total of 3hours. My third appointment I was late due to road closure and I called-in was told I had to wait about 2hours to be seen. There is not enough technicians for the volume of appointment they took. I don't have to waste my whole day for a sonogram visit and for that reason I won't recommend It to anyone who value their time and I won't be coming back! read more

Pros: (in my opinion worth the cons) Dr. Broth is amazing. He took his time to truly educate my husband and I and ensure we understood all of the possibilities and options. He was realistic without freaking you out or making rash decisions for you. Cons: scheduling is hit or miss. Either you get in with no wait time or you have to wait for a long time. I would go back and recommend easily. read more

I was seen at their Germantown location. The moment I walked in I was greeted warmly by the front desk staff who also drew my blood. She was very gentle with the needle and even apologized for sticking me (who does that).... the sonographer was also pleasant, kind and did a great job explaining the pictures to me and having a smile on her face during the exam. To top it all off was the doctor who I was seen by. I am not sure her name unfortunately but it was a Caucasian woman with a bob haircut. She took her time to explain the pictures and various blood tests. I left the appointment feeling like I wasn't just another patient or Number and that I was well taken cared of. read more

I love the doctors here. They're very knowledgeable about my situation and very nice.

The customer service at this place is AWFUL. The first time I went, I wasn't seen until an hour after my appointment time. Someone in the waiting room told me it's always like this. Now I am trying to make my next appointment on this phone, and I have been hung up on and transferred and placed on hold more times than I can count. I have been trying for fifteen minutes to get someone just to get a very simple appointment. Now I am sitting listening to an endless ringtone. read more

The doctors and sonographers are very kind and nice BUT the front desk is rude and unwelcoming. If you have questions or are confused over something they look at you like you're dumb and not all of us have patience to deal with people who hate their job . read more

Their wait time is always long... Not satisfied. But staff at front desk is nice and always helpful! Need to improved their wait time

Terrific perinatal care! I was referred to TLC due to my gestational diabetes but preferred their care to that of my OB-GYN. Dr. Broth is awesome! He makes difficult circumstances bearable with his genuine bedside manner. I also had the pleasure of having Nurse Elaine on my treatment team who was also great to work with. The office is immaculate and I was always seen right away. read more

Amazing perinatal clinic care, yes sometimes the wait its a bit longer than expected, but its understanding due to clinic being for hish risk pregnancy. Doctors, nurses and all the staff members are super nice Dr.Broth takes his time answering all your questions and concerns. HE Is very welcoming and doesnt make you feel uncomfertable.I wish Dr.Broth could have treated my 1st pregnancy. I HIGHLY RECOMMEND THEM read more

Came here for a sonogram and some blood work. The front desk ladies are super sweet and got me back and taken care of in under ten minutes. My sonogram took about fifteen minutes and the sonogram tech was an absolute doll. She was super sweet and kindly responded all my crazy questions and told me all my questions were normal because i felt crazy lol. However the nurse that came in to give me my sonogram results (i believe her name was Myrta) was very rude and i felt as she was being judgmental. I asked her if it was normal for me to occasionally forget things and she responded with "Not unless you have dementia." She asked about my family history and one of the questions was if anyone in my family had cleft lip. I responded my half sister as she is my fathers daughter, she kept insisting that she is not my half sister she is my step sister and it was irrelevant. Towards the end she asked when my ethnicity was, to which i responded Dominican-American. She repeated the question and i gave her the same response. She then responded with attitude and said "no where are your parents from." To which i responded Dominican Republic. She rolled her eyes and said "I'm just going to put African-American." I asked her why the question and she said she doesn't have the option to put Dominican American on her info sheet but i think she could have told me that first instead of treating me like i were stupid. I feel as though she was judging me for being young and pregnant as she was treating me like i were slow or stupid. No one should be judged for being pregnant. No matter their age. I am 20 years old and married, my pregnancy was planned. She was very rude to me. Everyone else at this location is an absolute sweetheart, but unfortunately i will not becoming back as this nurse made me upset, uncomfortable, and feel judged. I just wonder... if she did that to me how many other women has she made feel the same way?? read more

I'm a fan. Currently pregnant with my first child and I have enjoyed the experience here. The sonogram techs and physicians are always nice, warm and knowledgeable. The front desk staff are ok. Not the warm and fuzzy personalities like the other staff but whatever. There is sometimes a wait but it's worth it. I have discovered what day/time has the least amount of waiting but I can't share that until after I have my baby in April lol :) read more

I had such a wonderful experience at this practice. I was really nervous about being sent to high risk from my OB however from the moment I walked into the door everyone was extremely friendly and calming and made me feel at ease. The sonographer explained everything she was measuring in detail and was very easy to have a conversation with throughout the three hours my husband and I were there. What really impressed me was the fact that my sonographer mentioned to my MD while I was there that I was anxious about being there and she made it a point to come in and reassure me before her scheduled time in the room. I saw Dr Matia and I honestly left wishing she could be my OB for the rest of my pregnancy. She was reassuring and took the time to thoroughly explain all the options to me and my husband. I had to have a minor procedure while in the office and Dr Matia and the sonographer walked me through the entire process and made me feel as calm as possible. I appreciated the fact that the next day Dr Matia called me back right when she said she would and checked up on how I was feeling and gave me the great news my husband and I had been hoping for. Happy to not have to be followed by a high risk MD but sad that I won't be seeing this wonderful staff again. read more

Very nice perinatal care. The clinic is quiet and calm. The doctor respects the primary OB-GYN's opinions. He doesn't force or intimidate patients to come back for any unnecessary appointments. He shows his professionalism with his truthful manner. He explains and answers questions but doesn't make any tiny common issue to a big deal to patients to make them unneeded worried. I would highly recommend this clinic. read more