Flowers were gorgeous and a perfect arrangement Christina is a gem to work with and knew exactly how to meet the request for colors we choose read more

Oberer's Flowers - Flowers bouquet for recital - Florists Near Me - West Chester, Ohio

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Unacceptable! Funeral service, so too late for redo. Added to my grief. I asked the florist via email to text photo before item went out. They did not comply. Photo sent to me by funeral home ( who suggested them BTW.) read more

Oberer's Flowers - What I ordered. - Florists Near Me - West Chester, Ohio

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worked with Christina for wedding flowers and she was awesome!! I have also used them for other occasions and the flowers have been beautiful. read more

We had the most beautiful experience with Oberer's! We stopped into the shop to get a flower arrangement for my mother-in-law's graveside interment service. The two young women who were working directed us to the cooler where they had so many lovely arrangements ready to go. We made our selection and proceeded to the cash register. The young lady carefully packed up the flowers with extra plastic since we told her we would be taking it to Pittsburgh the next day. My husband tried to hand her his credit card but she gave us the flowers and said, "have a nice rest of your day!" We tried to insist on paying, but she politely refused, saying, "our owner likes to be generous with people." What an unexpected act of kindness and generosity! Thank you Oberer's owners and management! We were absolutely blown away! And by the way - the flowers were extraordinarily beautiful! :) read more

Oberer's Flowers - Flowers for graveside interment service from Oberer's in Cincinnati - Florists Near Me - West Chester, Ohio

This florist is one I have been using for years, and they never disappoint. There is always a weekly special that is priced right.

I ordered flowers for my mom for retirement. they were delivered on a day when it was below freezing, uncovered. The flowers were brown around the edges, some flower stems were brown and lacking flowers at all. She didn't want to tell me but they looked like she'd had them for a week already. I emailed them with pictures and asked for a replacement bouquet. I never received a response but the next day she received a new fresh beautiful bouquet. Thats the only reason I gave 2 stars. I wish they would've at least apologized in the email. Makes me wonder if they just send bad flowers to see if anyone complains. read more

Oberer's Flowers - The replacement bouquet was beautiful - Florists Near Me - West Chester, Ohio

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I picked wrong flower color for boutonniere and the florist happily exchanged it with the color that we wanted. Happy customer!

I was in a wedding and there was a communication breakdown with the originally hired florist, that left us without bouquets and boutonnières. We contacted Oberer's in a pinch to see if they could make a wedding party floral order on extreme short notice. They made us some beautiful arrangements and helped save the day. There were some extremely generous and considerate staff at Oberer's that were ready to help save the day! Thank you! read more

I will let the pictures do the review. These were just delivered to me, so I could see the quality before taking them to a friend this evening. read more

Oberer's Flowers - Florists Near Me - West Chester, Ohio

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We just moved to the area and I wanted to send flowers to my wife today. I placed the order online and it was delivered within 90 minutes of ordering!!? Really nice bouquet and my wife LOVED it! THANK YOU for your prompt service. We will definitely be coming here again soon. read more

We use Oberers for everything from birthday to sympathy and we have never had a bad experience and always get wonderfully positive feedback from the recipients of our gifts. My husband orders from Oberers for Valentines, Anniversary , etc. Always beautiful arrangements and the delivery staff is super friendly! 100% would recommend. read more

Service sucks the value of what your getting isn't worth it at all the selection of flowed is ok.

I received the wrong arrangement and when it was picked up and the correct one delivered, I was extremely disappointed! It looks nothing like the picture on the website. I know they do subsitute flowers at times but this looks like someone took a small pot and stuck it down in the middle of the large garden pot. Terrible. Very depressing arrangement. Nothing nice about it. read more

Oberer's Flowers - Florists Near Me - West Chester, Ohio

SO disappointed!! I ordered a boutonniere 3 weeks ago for prom today and what I got was HORRIBLE! Yes I know it is Mother's Day tomorrow but Seriously this looks like a left over rose. I even went in and told them I need a LARGE rose as the young man wearing it is not tiny! THANK GOODNESS Kroger saved the day!! Literally walked in asked if they could (thinking it was a long shot) make a boutonnière they stopped and made it on the spot and it was GORGEOUS!! May I add I payed $18 fir the crappy one and Kroger charged me $11 fir freshly made! The 1st picture is what Obers gave me and last one is Kroger. read more

Oberer's Flowers - Kroger - Florists Near Me - West Chester, Ohio

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Thank you Oberer's Flowers! I had placed an order with an online company and paid an extra (huge) fee to guarantee delivery before Noon 2 DAYS after I placed the order. That company failed miserably and so I turned to Oberer's Flowers. I called after 11:00am and they guaranteed me delivery that day. Not only did they follow through, the arrangement that they created was beautiful! When your family suffers a tragedy, the last thing you want is to use/deal with a company that is unreliable. I will never again do an online company. Oberer's Flowers set my mind at ease and provided some beauty where there was so much sorrow! Their careful attention to detail and their determination to make sure it was delivered the same day (within 4 hours of the order) was above and beyond! Thank you Mary for making that happen! This company will forever be my go-to florist for all occasions! read more

Beautiful bouquet delivered on my friend's birthday. Same day delivery, listened to my request, and happy with the results! "Made my day!, " she said . Thank you! read more

Oberer's Flowers - Beautiful bouquet delivered to my friend on her birthday. Fast and easy to work with. Thank you! - Florists Near Me - West Chester, Ohio

I love OBERER'S hours of operation ...Open early ..... close late! Their flowers are always sooo fresh and the girls are so very helpful! I have used them for years! If you want a WOW! Go with OBERER'S ! Penny Stewart ...Loveland, Ohio read more

Terrible... Despite being regular customers, really noticed how they are becoming less and less keen on customer service over the years. Today was last straw. Went and picked a bouquet from the shelf, for some reason not priced like rest of shelves , so went to check out and the lady there mentioned this is an old one and will give it to me for 20$. I was like great, it looks good to me. Gave her my card. However, She said let me check and call my boss just to be sure. She calls and then she tells me, "Oh, sorry , this is new and it's 45$" , I was like that's interesting since you said it's old and you are the expert , however no problem all good , let me go get another one instead. Mistakes happen. I go to one of the shelves with 19.95$ and pick one bouquet and go back and she tells me , great choice , that will be 55$ !!!!!! I was then appalled, what kind of scam business you guys are running here. No pricing and when I even get something with pricing on it you change and over charge. Her excuse was the shelve has 19.95$ and somehow this one is 55$ and price tag for that section of the shelve mysteriously disappeared. I asked for manager , none to be found, I asked her to honor the price THEY displayed , and she did not. Point here is not trying to get a deal , but clearly No one can trust such type of business when they operate like this. There is lots of other flower shops whom I can take my business to. Be careful doing Business there. read more

I have used this company twice now and both times exceeded my expectations, not only with quality but also in price. Job well done.

My husband ordered flowers today for Valentines Day what a beautiful arrangement. They smell so good and had so many compliments on them. My husband seen from a post they didn't send the bear and balloon he had given them. So he called them to let them know. Not only did they bring the bear and balloon to me they put it with another beautiful arrangement. What a stand up business place for doing that. Yeah it was their mistake but they did an awesome job for correcting it. read more

Do not go here if you are grieving. My mother, sister and I went to Oberer's in West Chester last week to choose an urn arrangement for my father, who passed very suddenly. The attendant had an idea of a standard arrangement and didn't care to listen to us. We told her immediately that we didn't want roses, lilies or yellow but she kept pulling those. We told her we didn't want a big, sad arrangement, but she ignored us. At one point she threw the flowers in her hand down with force, rolled her eyes at my mother, and stomped away in a huff. When we did find something we liked but it was more non-traditional, she acted like it would be a huge inconvenience for her to create it. Everything was about her and what she wanted to do, not about my grieving family's wishes, and she acted like a spoiled child when we rejected her wishes in favor of something my dad would have liked. Her attitude was cold, callous and unkind, and she made an already terrible time just that much worse. She should not be permitted to work with anyone grieving without targeted and deep coaching and training - I never want anyone to be on the receiving end of this kind of "service" again. We went to a local competitor immediately after this incident and were thrilled with them. read more

Been ordering from this place for years and usually the service and quality level are good. That changed this for me, and their complete disregard for me as a consumer and overall poor customer service makes me think they must have changed owners or managers. The Oberers I used to know was attentive and their flowers always fresh. This time, they delivered 3 days late with no call or explanation and my flowers are dying. Manager will not return my call. I'm not a difficult consumer, I'm a loyal one and this experience has been so bad that I will not only never order here again, but want the world to know that they should stay away too. read more

Oberer's Flowers - Just delivered- roses gonna dye by tomorrow - Florists Near Me - West Chester, Ohio

Used them once previously with no problems but this time they completely dropped the ball. We ordered a floral arrangement for a dear friend's memorial service several days ahead of time. The flowers weren't there when we arrived so we called. "They're on the way. They should be there any minute," they told us. Wrong. The flowers never arrived. We called again. They had no explanation and didn't even offer an apology. We have asked for a refund. It's one thing to make a mistake and quite another to offer not so much as an apology or a refund. We won't be doing business with them again. read more

My husband always wants to buy me flowers from this place. Every single time there is a problem. He went today to pick up flowers for me for my birthday. He said before he bought the arrangement he had to pick out four dead flowers and have them replaced. I have had the arrangement in my house for about eight hours and there are already dead flowers. One of the flowers still had the netting on it. I am definitely not satisfied with this florist. Again this happens time and time again. I wish my husband would listen to me. Buyer beware! read more

Ordered my fourth spray via cell phone this time and gave the sales person lots of information regarding an upcoming funeral (and I let them choose the type and color of in season flowers) ... it turned out to be the most beautiful spray receiving lots of compliments! Gorgeous work and the card was spot on! Thank you Oberers! 10 Stars! read more

I needed a quick pick up bouquet. They put something together in 10 mins and it was a big hit, thank you.

I received a large tropical theme arrangement for my birthday last week. I'm sure that my friend spent at least $150 for it. When it arrived, the ginger flowers have already turned brown. The arrangement looks like it was quickly thrown together with no creativity! There are only 2 types of tropical flowers, ginger flowers & birds of paradise. There are 4 hydrangeas & some roses. Within 3 days everything wilted! I called to complained and only got "I'm sorry"! read more

As a bridesmaid, I had the pleasure of holding one of Oberer's beautiful bouquets during my friends' wedding. The arrangement complimented our lime green dresses perfectly, with bright purples, indigo blues, and bright greens. Touches of white feathers accented the bouquet, as the wedding included peacock decorations. We also gave Oberer's swatches of diamond fabric to wrap the stems of the bouquets for the bridesmaids. The same fabric was used throughout the reception, so it was fun to have our flowers match the facility. Oberer's also made the centerpiece arrangements during the reception, which included more gorgeous flowers and long, flowing peacock feathers. The centerpieces were predominantly green, which complimented the table settings perfectly. One small thing I noticed: the dandelion flowers in the bouquet had a potent stench. There were only a few of these, so the scent was not wafting along with the bridesmaids. But when we stuck our nose in the flowers (like most bridesmaids enjoy doing every 10 minutes) we'd get a whiff of unpleasantry. Just a forewarning; ask for no dandelions in the bouquet! read more

Oberer's Flowers - Centerpiece arrangements - Florists Near Me - West Chester, Ohio

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3.5 stars, really. Long story short, I was originally thinking of DIY-ing my wedding flowers by buying in bulk from Oberer's, but quickly realized that was over my head and decided to let them handle all the arrangements instead. Met with staff at the West Chester location a couple times and *loved* the sample bouquet they made for me. The day of the wedding, there was a pretty significant snafu, but the manager did an excellent job of getting the situation under control, and within an hour I had everything I needed. Because of how professionally she handled things, and how beautifully the flowers all turned out, I wouldn't hesitate to do business with Oberer's again. (However, if it were a complex order, I would probably check in more often, just to make sure things were on track.) Side note: I don't like the dispatch phone system. I prefer to speak directly with someone at the location I am working with. read more

Oberer's Flowers - My gorgeous bridal bouquet by Oberer's (West Chester location). - Florists Near Me - West Chester, Ohio

I had a great experience with this company, 5 Stars bc: - They were able to deliver on the same day (even when I placed the order late in the afternoon) - They kept me posted as to where the order was via email. - The packing was nice and large. I was semi satisfied with the price. I got the $36.99 candy basket read more

Oberer's Flowers - Candy gourmet basket - Florists Near Me - West Chester, Ohio

Sent flowers to a friend. Ordered online. Picture #1. Friend received second picture. Not even close. Called, no apology was given. Said they would send out the correct arrangement that day. Recipient did not receive until the next day. Picture #3 which looks nothing like the original one I ordered. Called back and they said they were sending another which was never sent. I was totally embarrassed trying to do a nice gesture. I could have arranged these flowers better. $60 thrown down the drain. Oberer's should be the ones embarrassed. I will never use them again. Very disappointed that they never made it right. Don't use them. read more

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The flowers we have delivered are always what we ask for. The deliveries are on time. I'm out of state and sent to my niece and this is the only shop I choose. read more

Ordered some flowers for my friend. The whole process was quick. I went online and ordered the arrangement. The flowers were delivered promptly to my friend. She called and kept saying how beautiful they were. Great experience all around. read more

I am so disappointed in the flowers that were sent to my mom for her 90th birthday!! I ordered an arrangement of tulips which was offered on their website. After considering several florists, we ordered from this vendor specifically because they offered a tulip arrangement we liked. Well, not only did the arrangement NOT include tulips, but the substituted flowers were at the end of their days....fully opened and starting to droop! What a bad experience for a very special 90th birthday surprise!!! read more

Oberer's Flowers - these were the flowers the day they were delivered...at the end of their days!! - Florists Near Me - West Chester, Ohio

I order flowers from this company all the time. For clients and family. I called because my step mom didn't receive her flowers for Mother's Day and some lady was obviously eating on the phone in my ear and was very rude. You just lost a frequent client. read more

I use to love Oberer's! I ordered arrangements that were just stunning and so fresh! But since last valentines nothing has been fresh! Had issues with flowers sent to my mom. Two arrangements sent with no water in then the third one they sent was an old arrangement, Not sure if maybe there's a new owner or what. But they just aren't the same as they use to be. read more

The arrangement I received could have been very beautiful if the flowers and greenery had been fresh. It looked several days old when it arrived at my home at 5 pm. Could it have been riding around in a hot delivery car all day? No, I don't think that would have accounted for the condition of the roses. read more

My mother and I went into have arrangements made for my grandmothers funeral. The older woman working was by far the rudest woman I have ever encountered. She could not handle the constructive criticism my mother gave due to the mistake they made on a prior order. And because of that, the woman working refused to listen to my mother and what she was wanting for her mother's funeral. Her lack of empathy was awful. I stood there in disbelief that a person could be so nasty. This location has truly taken a turn for the worst. I can only hope management will take this review seriously. It is clear I am not the first person to make such a complaint. read more

I ordered two corsages in advance and spent more than $50. Just picked them up and neither is as I ordered. No advance notice; just here you go. No apology. read more

I have used Oberer's florist for several years and have never been disappointed. I have to share my most recent experience: Early in August 2021, I ordered flowers for a friend that was just home from surgery. I received an e-mail confirmation that the arrangement had been delivered. Now fast forward 2 + weeks and I see my friend at church. I ask her if she liked her flowers and she tells me she never received flowers. I called Oberer, (West Chester, OH) and spoke to Adrian. Wow, was I impressed ! He reviewed my order & said it had been ordered & delivered----BUT Oberer's would make it right. AND that very day my flowers were delivered to my friend. No fuss no hassle!! In today's world we begin to expect hassles, but Oberer made it right. Thank you Adrian for your kindness and treating me like a valued customer. I will only use Oberer Florist and I encourage all my family, friends and those reading this post to do the same. Laura S. read more