If you are suffering from severe back pain and it's not from any injury, Georgia Spine &…read moreOrthopedics will not take the time to help you... you are on your own and that's from their own receptionist. What kind of place will not help a suffering person! Georgia Spine & Orthopedics sound like a place where they specialize in gouging insurance companies and no amount of money will be able to settle any kind of severe back pain!

Quality of care is amazing. The doctors really go out of their way to explain everything that is…read moregoing on and more importantly, your treatment plan.

If I was rating the Dr's, it would be a 5 star rating. They genuinely care about their patients…read more The staff (receptionist, office staff & nurses) are awful. I would rate the staff less than 1 star. They have no concept of customer/patient service. The receptionist and staff are always gossiping when you go in. You are not acknowledged or greeted. They do not smile. They act like it is a hassle to do their job. They are even rude when you call for a question or to make an appointment. And if you leave a message, no one calls you back. While you are waiting to see the dr, the staff is gossiping about people, talking about food or shopping. Just not a professional or courteous staff! Which is very sad!

I have been going to Doctor Barnes for ages. He and his staff are very knowledgeable and caring…read more The office is quite busy but they usually get you in and out in a timely manner. If you park on the roof level of the parking garage you'll be avoid having to take the elevator to their office, however exiting the parking garage can be a nightmare at times because there's only one entrance/exit.

I saw Dr. Barnes recently and felt disrespected by him. I asked when we were supposed to discuss…read morethe birth plan and proceeded to tell him one thing that I preferred not occur during my birth experience. His response was dismissive and I felt as though he did not take my request seriously or understand where I was coming from. He also made some comments that were unprofessional, distasteful, and disrespectful to anyone who has given birth before. I have had great experiences with the other midwives! I felt taken care and heard by them, but just did not have a good experience with Dr. Barnes.

I was a patient of Dr Abdulla for years to start of with it was good but after a few years when I…read moreopened up and told him the medication I was taking was no longer working I was told we would see about it next visit I will never come back I ask for help and was overlooked because I was a pay check nothing more so my meds where filled I told dr they was not working anymore so I relapsed when I done so i was told I would get no more help for pain management and I'm left wishing it would have never happened but if I was listened to maybe it all could have been prevented is all I'm saying a doctor take a oath and I wasn't someone that was looked at as someone to help I wasn't looked at like a pay day thanks doc.

I have been calling all week to cancel my appointment, but each time I am either placed on hold or…read morethe call disconnects after a few minutes. When I do manage to reach someone, the staff is rude and unhelpful. The nurses do not return calls. They has prescribed a medication that I am allergic to on multiple occasions, and it is nearly impossible to reach his nurse. Even when I explain that the medication prescribed could be life-threatening for me, no one follows up. They are also very poor at completing insurance forms correctly, and when mistakes are made, there is no support to resolve the issue. If you have any other option, I strongly recommend choosing a different facility.

Dr. Ellis is a very attentive, caring doctor. He speaks to my mother in an understanding tone and…read moreis informative without being condescending. He is open to discussing my mother's care with me (with mom's permission, of course). I contacted Dr. Ellis's office with a concern about my mom's care and Dr. Ellis himself returned my phone call. He described the care he was providing and why. He was very patient and allowed me as much time as I needed to understand his plan and how it would impact my mother's health. Indeed, my mother's health is improving under his watchful eye. Dr. Ellis is a great doctor. Don't doubt it for a minute.

I must tell you about this gem of a doctor! I have been going to Dr. Scarborough for several years…read moresince we moved here, having chosen her at first because her practice was nearby. Without reservation, she's the best primary care doctor I've ever had, bar none. Every person on her staff has been kind, professional, and caring--every time! Even if I move an hour or two away, Dr. Scarborough will continue to be my doctor. She is a rare individual and doctor: more like a friend who cares about my welfare and as well as my health. She always schedules enough time during visits to actually talk with patients and then listens to them, then follows through to address any health issues that need her attention. We aren't shuffled through her office like a number to quickly move out of the way, but as a person who is there for her help and expertise. If I've had to call after hours for a pressing issue(which I've done a couple of times), either she or her NP Holly always calls me back quickly and takes care of what I need. I'm a grandmother, years older than she, but we're "on the same page," and I've never felt or seen any condescension from her or her staff (which is more common everywhere these days toward older people). I highly recommend her without reservation, and that includes the ladies who check in patients, the nurses, lab staff, and anyone else I've had the pleasure of interacting with there. If you're looking for a primary care doctor, you need look no further than Dr. Cameka Scarborough on Hartley Bridge Road, Macon, Georgia.

Dr. Scarborough has been my primary physician for 6 years. She is the first doctor to ask me about…read moreother things going on in my life while she worked to diagnose my medical condition. She understands that your health is also affected by all aspects of your life. The entire staff is very caring and professional.

This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.