An update: this entails the experience during labor with the MD The MD was very aggressive in her management of my labor, she never asked me what I wanted to do just tried a lot of scare tactics and "i'm the doctor, I know what's best" kind of talk. I did have an issue of blood pressure during my labor but I'm a nurse and I know my body and limitations. You will not scare me into something I don't feel comfortable doing. I was looking out for my baby and myself. First off they gave me a foley and I told them that a few hours later felt like I was having bladder contractions and for the duration of the foley it was uncomfortable - which led to blood in my urine. The MD tried to tell me that I had eclampsia and that my kidneys were failing - however, urine test showed my elevated proteins and I was making beyond adequate urine output without any flank pain. Next she pushed me to get pitocin and tried to place internal fetal monitoring. In the end the baby was delivered - healthy and my blood pressure normalized. 2 weeks later my doula who encapsulated my placenta informed me that I had tears in my placenta that appeared to be trying to heal itself while I was pregnant which may have been why my little one was so small at birth (5 lbs 15 oz and she was 40 weeks and 4 days - no a preemie) because she wasn't getting adequate nutrition. At one point during the end of my pregnancy I had requested for an ultrasound to ensure that I had adequate fluid and that the baby didn't have fetal growth restriction because everyone kept telling me that I appeared so small for the pregnancy stage and the doctors refused - kept telling me that my belly measurements were right for my stage of pregnancy and all they did were listen to the fetal heart tones Overall - once again i would not recommend this practice and I promote patient advocacy and that you must be your own advocate because they put me and my baby at risk and that's a risk no mother should have to face. I believe they just categorize you as not a high risk or need for further interventions based on my age, no prior pregnancies, no outstanding family history read more

Incompetence at its finest! The doctors are okay but the administrative staff is terrible. Gayle in the Macon office seems to be the biggest offender. Save yourself the headache and find a doctor's office that has an administrative staff that can do their jobs. A few examples: I canceled my appointment in December in advance and was still billed a no show fee ($35 dollars). It took me multiple calls and emails to Gayle to finally stop receiving notices. Note she NEVER followed up with me. I always had to call her after I kept receiving invoices last one was 4/2/2020. No call to confirm she had even dealt with the issues. Second -I got a notice from my insurance company that a test was run during my annual that wasn't covered by insurance (23 dollars). I called and Cigna said it wasn't part of the standard for annual visits. I was also told I wouldn't have to pay this. Now this isn't an issue as I didn't have to pay but again it would be nice if additional out of the scope test are going to be run that I am told in advance. I am happy to discuss with the doctor any care that I need not covered by insurance (I am not trying to die to save a few bucks) but I don't like surprises. Third, I spoke with Gayle and scheduled an appointment for Friday at 8:30. On my way TO the office on Friday around 8:22, I received a call saying that no doctors were scheduled for that time and no one would be able to see me. That the schedules are made two weeks in advance and no doctor was schedule and the appointment was made in error. I rescheduled. I went to the rescheduled appointment and was told they didn't perform the service on-site and that I didn't need to come into the office. That I just need a referral and to schedule another appointment with the other office. This should've been handled when I made the appointment and also flagged for the call on Friday when it was rescheduled. So at this point I will have three appointments for what should've been completed in one. Further while I was there Gayle sat at the front reception's phone with the sliding glass doors open and made the appointment. Which included her providing my name, date of birth, and my insurance card information. This was clearly heard by everyone in the waiting room. When I pointed this out to Gayle seemed to roll her eyes at me. All of this is simply to complete my annual exam requirements. This isn't complex medicine or an at-risk pregnancy. I can't imagine the nightmare these administrative/billing issues are with someone who is having a baby or has medical issues. Finally they don't seem to be practicing social distancing I didn't see any signs anywhere reminding people to stay 6 feet away. Three of the patients weren't wearing masks and someone brought in their 9-10-year-old child also not wearing a mask. There were no marks on the floor and no attempts by the reception to make sure we spaced out. Odd that they aren't addressing this during this pandemic. read more

I would not recommend this practice. Very new to the area and thought this was close to the hospital so it would be good. Worst customer experience ever. 2nd time I have had to reschedule while at the Dr's office. First because of 1-1/2 hour wait in the waiting room where I was still 3rd to be escorted back to be seen and second because I was the first person of the day to see the Dr and after 1 hour and 15 min of waiting - not in the waiting room but after I was escorted and changed into the robe. When I walked out of the room to find out why it was taking so long, the Doctor and office workers were just sitting having a unprofessional conversation. I turned around and got dressed. After I walked out and asked for a reschedule, the assistant said we were just going back. I said I have to get to work and asked how much longer. The Doctor rudely responded "how do I know I won't know until I look at the ultrasound". I expressed my unhappiness to the assistant who asked the Doctor "if" I could reschedule. The Doctor yelled back, "if she wants just let her and I'll just see the next person". Will be changing to another practice - read more