i called this morning about a possible miscarriage the operator not only hung up in my face but she…read morealso told me that she didn't care about my miscarriage and she would not be letting the doctor know. i told her about having blood clots and she said she did not care and that she had more important people to talk to because my situation isn't important. this is the worst offfice ever!!! they do not and will not care for their patients as needed. i advise that everyoneeeeee stays farrrr awayyyyy from this office, they will have you and your child dead!

From the owner: "I am a Woman Phenomenally. Phenomenal Woman, that's me."…read more ―Maya Angelou Dr. Kathleen Mont-Louis Empower Women Health Center (EWHC) cannot solve all women health issues but we can cast stones of "empowerment" causing many ripples (Mother Teresa) by educating and treating the whole woman: mental, physical, and spiritual well-being so they can make informed decision in regards to their health! - Abnormal Bleeding - Infertility - Gynecological Care - Prenatal Care - Menopause - OB/GYN Ultrasound - Obstetrical

I have been seeing Dr. Barnes for 10 years now. I absolutely love him and couldn't imagine using…read moreanyone else in the area. He is very matter of fact and does not give you the run around when you directly ask him a question. He's gentle, but precise. He is very knowledgeable about new practices and medicines in his field. I feel comfortable with his staff and highly recommend Dr. Barnes to people.

PLEASE READ BEFORE GOING HERE. I don't usually leave reviews, but Dr.Barnes was SO AWFUL I truly…read moreneed to make sure no one goes here. I am posting on behalf of someone who is afraid of retaliation from the office. I came in with a recommendation from a GI to get an ultrasound after I got a colonoscopy. When I went in to tell him this, he dismissed my concerns, saying that "this is just a woman's problem" which, by the way, I remind you that this was a gynecologist. When I asked for an ultrasound, he claimed that since he didn't see any reason to do it and so he wouldn't bill my insurance. This is despite the fact that I came in on a recommendation from another doctor. I insisted it be done, even without my insurance paying for it, because I have been having so much pain. After doing it, he DID actually find that there was an issue, and had no clue what to do. So not only is this doctor a jerk, he is also incompetent. He literally said "I don't know who I could recommend you to for this. I could recommend you to a gynecologist but that's me." So basically, he doesn't know how to do his job. Afterwards, I asked, so then can you bill my insurance now because clearly there was a reason to do it and there's something wrong with my body. He told me "No, I already sent the bill, I will not bill your insurance." Despite being wrong, he still wasn't willing to account for his mistakes and demanded I pay him out of pocket. So now I'm paying for this incompetent doctor out of pocket when really I shouldn't be. By the way, when I called initially, I asked to see a female gynecologist. The office couldn't even do that for me (do they even have a female gynecologist? and if they don't why didn't they tell me?), and now I'm frustrated that I saw Dr.Barnes who DISMISSED my concerns, was completely INCOMPETENT, and is OVERCHARGING me because he was too lazy to bill my insurance. DO NOT GO HERE.

I relocated here from Alaska only to find the best women's care practice. I've had the same OBGYNy…read moredoctor in Alaska for over 30 yrs and coming to Macon to find exceptional care, which is what I'm accustomed too was amazing! Dr. Lauren Fried was friendly and kind right off the back. She was also extremely knowledgeable and well trained & experienced in the unique issues I was having. We came up with a plan to handle the situations and I felt really good about. I did appreciate her expertise and wisdom. The practice in general felt like home walking in the door from the first visit. I am huge on excellence when it comes to customer service as a customer service master myself. I want to also highlight these little sweethearts for their role in making my first visit meaningful, Maisie Bunn, Bloom &KC Caldwell . Attitude reflects leadership. You must have phenomenal leaders ladies.

They said I needed a referral from my primary doctor because I have Medicare. I actually have…read moreUnited Healthcare and Medicare combined. I have NEVER heard of getting a referral for a gynecologist, and my primary doctor hasn't either. My primary doctor said I would be hard pressed to find a primary doctor to refer me because it's not necessary for a gynecologist. Medicare AND United Healthcare also state that a referral is not needed. Needless to say, I will be looking for another gynecologist who doesn't come up with idiot rules and who don't treat their patients like uninformed idiots. Honestly, I feel like they do not want to accept patients with Medicare, and I will be reporting them.

The Doctor and staff set me at ease from the beginning of my visit to the end. I felt very much…read morecared for as an individual. I'll be a patient for a very long time!

Dr. Umerah listens to me! After years of trying to find out what the for causes were, Dr. Umerah…read moredid a few simple tests, gave me answers and options of what to do to solve my health issues. He is very personable, interested, and involved in my care. I am so glad I found Women's Health Institute.