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    OC Pampered Pets

    5.0 (4 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - OC Pampered Pets

    Dog walking

    Pet transportation

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    Posh Pets Concierge - There's nothing better than a Bernese Mtn Dog puppy!  Loving Mr. TANGO!!

    Posh Pets Concierge

    (10 reviews)

    I contacted Posh Pets to ask about pet sitting our cats for an upcoming vacation. I spoke to Gail…read morewho seemed less than enthusiastic, but told me she would loop in an employee of hers who is great with cats, so I felt better about proceeding. Gail told me they could come by Sunday afternoon to meet my pets but couldn't give me an exact time (which I found odd) and that she would text me that morning and give me more details. Sunday rolled around, NO TEXT, NO CALL, NO SHOW. I guess they really didn't care about getting our business! Extremely rude and a complete waste of my time.

    When we decided to get a puppy we worried about what we would do when we traveled or even on…read moreoccasional long days where we weren't able to be home. I did a lot of review and found Gail Louie at Posh Pets Concierge. Gail got right back to me, answered all of my questions and right away I could sense her knowledge of puppies and felt comfortable with her right away. We made a trial visit to her home and our puppy fit right in. She goes above and beyond while caring for her dogs. Sends pictures, makes daily local dog park trips, walks, spoils with treats and even helps with some training issues. She truly loves what she does. I feel like our puppy is at a family members house while we are gone. I love that our puppy is in a home environment and is cared for in an individualized manner. She really gets to know each of her dogs. Romey loves going to Aunt Gails and really misses all of his furiends when he comes home. We are so blessed to have found such a wonderful second home for our puppy. We never worry about a thing when we are away.

    Wags and Wiggles - Rancho Santa Margarita - Abbie now doing "Sniffafari" at Wags and Wiggles in August 2023

    Wags and Wiggles - Rancho Santa Margarita

    (276 reviews)

    excellent day care for dogs. they do a thorough evaluation, great communication and the dogs are…read morewell cared for. The price is high but you get what you pay for I guess

    UPDATE 8/12/26:**A few days after I shared my story to the public, Wags posted on their own FB,…read morerevising the story about how Raven broke lose. "Two sibling dogs were being moved to our Tiny Town building when they became nervous and began pulling at their leashes and flailing. After bringing them back inside, our staff member decided to carry them for a second attempt. While being carried, the dogs became distressed again. One bit the staff member's hand, and during the struggle, the other got free and ran away." This social post includes details we were not originally told, ie the flailing, distress, biting, 2nd attempt to move them, etc. In fact, prior to this incident the staff consistently raved about how gentle, sweet, well behaved my dogs are (& documented this too). If the pups were truly "distraught," what caused this change in behavior (for example, fear of larger dogs they were moved in with?); and if they were "flailing," how would carrying them both outside simultaneously be safer or more effective in transporting them? Their FB post reads like a cover-up. When I attempted to respond on their FB, my message was instantly deleted and my account blocked. Furthermore, I attempted to log into my Wags online account to gather more information, however, the account was already deactivated. Sadly, after Raven's death I have learned from multiple tangible sources that there have been numerous incidences with mistreatment of dogs (both Tustin & RSM locations). One specific employee (the one who mishandled sweet Raven) is still currently employed at RSM to this day with no repercussion, AND in the past has caused dogs to be sent to vets for mishandling. How are the Wags owners allowing this to happen??? They indicate they are updating protocol.... I want to know specifically what they are doing to make changes, and why is that employee still employed?? THIS IS SO UNACCEPTABLE IN SO MANY WAYS! I do feel for the majority of the staff who are dog lovers - they are overworked and not all properly trained for emergencies. My message to dog owners: do your due diligence and research. If you have any doubt, would you risk boarding your pet at Wags & Wiggles after hearing these accounts? Thank you for reading and for helping protect our pets. Please share this story as you see fit. Rest in peace, our sweet Raven. You are forever loved and will have a special place in our hearts. Your sister Charlotte looks for you every day and misses you tremendously. We will continue to seek justice for you and other dogs who were injured along the way. Most importantly, let's prevent this from ever happening again.

    OC Pampered Pets - pet_sitting - Updated September 2026

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