No follow up or follow through. They requested lots of paperwork and even had me take tests, all for nothing. I have dealt with two locations in OC and they didn't even show up at the appointment they scheduled because they "forgot." They don't respond to emails for a month or two. When I explained this to a manager they put the blame on me instead of correcting the issue to have a specific person email me back or to find out what happened. It has been over a year now. I have gotten no services. I finally scheduled with someone new, and again, they don't reply emails timely and forgot the appointment they scheduled with me. Just saying, they promoted giving free certificate courses but actually never did for me. They had me email them information they requested and never replied back. When I complained to the manager, he never remedied the situation and I am still not getting help. I don't think it is worth the effort or time. I question what government funds they get and what they are spending them on. Obviously they are not invested on helping people. They probably use the funds for themselves. read more