Too cold! Disgusting, I hate it here. Can't wait too get out of here! Care is marginal, they don't care what you think. Made no friends. They know you are temporary and treat you that way Doctors OK, Nurses and undertrained and a bit careless. With a Masters Degree in Medical Illustration,I feel qualified to judge. read more

Quality of care is disgusting. Type of care my husband received was deplorable. Office experience was terrible. My husband wound which is a half an inch gash isn't healing well at all. Instead of stitching his half inch wound on his right hand the doctor chose to GLUE IT!! Now the wound has reopened. He wasn't given even pain medication and worse not even antibiotics. When we returned to Carespot for the doctor here to check on his wound the doctor here asked how many stitches he got and my husband was said none. It was glued. I've been there before for a broken foot, chest pain and even a swollen foot. This place is horrible. Worse thing about moving to Ocala from Pembroke Pines is finding adequate medical care. read more

Ocala Regional Medical Center - Look what they did to my husband hand!! It's not even healing right. Plus it's swollen!! - Hospitals Near Me - Ocala, Florida

The most horrible experience at a health facility that I have ever received. I will never use their services again..The whole atmosphere of the floor I was on was a very toxic work environment, the staff was so short handed and over worked, the services were the worst. Patients being postponed several days for scheduled surgeries because of short staff or not enough operating rooms for over scheduled appointments. I have hypertension and was not given my blood pressure medication for most of my 4 day stay there, until my pressure reached 188/109, they said that they put it on hold because at one point my pressure was good. WHAT??.. The waiting for things like medications, help with iv, getting ice or drinks was ridiculous. I waited for 30 minutes with my iv pump beeping and nurse light flashing and pushing buttons every 2minutes to quieten the beep before I took it upon myself to just turn it off. A blood technician came in to do blood work and proceeded to use a vein that was already injured from an iv being put there, I asked her don't you think that's already bruised up enough,and she responded to me, no it's a good vein and I'm going to use it..ok fine, so I sat up to let her and she said no you need to lay flat down because I can't do it like that cause of my back, well I thought I was the patient ma'am not you. Honestly I'm still here and it's 230 in the morning and I'm just waiting for 6am when the doctors make their rounds so I can request to get out of the awful toxic environment, I would seriously think twice before using this health facility, it's almost like the patient is last or forgotten. I feel really bad for some of the staff because of the conditions of their work environment..It was sad to see the nurses getting cursed out because they had to be the messengers of bad news to patients because of the cancelations of surgeries, what an experience it was,this is only part of it,honestly I could write a mini series of the events that took place these last 4 days. But in reality I just want to get out of here, 6 o clock can't come fast enough. read more

Ocala Regional Medical Center - Picture of already injured iv arm that blood technician continued to use after I asked her not to - Hospitals Near Me - Ocala, Florida

This has to be one of the worst hospitals Ive ever encountered, the hallways smell like feces and Urine, some Nurses care, if you make them, most dont and are on egotistical power trips, terrible food, terrible attitudes, and ultimately act like you are blessed to be treated. You'd be better off going to a hospital in a 3rd world country.... read more

My husband cut his fingers off on the table saw and we sat in the ER for 5 hours after the ambulance brought him in. The absolutely useless girls that check you in couldn't have cared less. I will get their name before I leave and report them to their supervisors. If they even care. If I hadn't started raising cane we would still be sitting in the waiting room. I really liked this hospital when I broke my hip but the ignorant girls that ruined my opinion completely can be blamed for that. It is Tuesday April 9th, sat from 1 pm to 6 pm and then the dr that finally saw my husband said he had never been called. read more

This hospital is running on fumes. The staff is nice but one gets the feeling that the patient is almost an afterthought. What hospital doesn't have adult diapers? Or a working cafeteria? Or a reasonable chair for a loved one to stay overnight to protect their loved one from this place? Speaking of the cafeteria that wasn't, the food my husband was expected to eat was terrible. We are not foodies either, so bring your own. BYO diapers, bandaids and anything you think might be needed. Once you get a diagnoses, get out as fast as you can. Before Covid it was ok. Now it's a broken version of its former self. It's a place to avoid if you are able. read more

I give 5 stars to every single person that I came in contact with from the time I walked in the door to the day I checked out Everyone was kind, caring and helpful. Best hospital experience I have ever had. read more

Worst Hospital I hav ever been to. Signed myself out next Day with many broken Bones and they never found the broken Hip and bleeding Bone Marrow. 1 Month later due to pain I had a MRI and it showed up. This Hospital is dirty,not one person came to clean me from the Blood on me and in my Hair or offer to straighten the Bed. No one checked the Catheter which was leaking all over the Bed. After 24 hrs I was offered a Muffin by the only decent Nurse on duty.couldn't wait to sign myself out of this horrible Hospital. Also why wasn't I in a private Room? I have good Ins. And they put me in with a crazy person, Hated every Minute I was there,all they did was give me pain Pills round the Clock. Never saw a Doctor after I was admitted. Never again will I agree to go there. read more

I had one of the worst experiences of my life in this hospital. I would not have chose Ocala if there had been another choice with my surgeon. I had nary a problem with him but had to spend two days and nights due to my surgery. I had a complicated knee replacement and was told by my surgeon no weigh bearing of any kind. The physical therapist insisted that I get out of bed and become furious with me when I would not. They immediately dismissed and my poor husband and I were bewildered by their callous treatment. I was sent home with generic instructions which did not apply to my situation. I put a complaint in to the appropriate person but was told they were only following normal protocol. I would not recommend this hospital to anyone. And I sincerely hope that I never have to darken their doorway again. read more

I wouldn't advise ANYONE to go to this hospital! I won't go into all the details as I have pages upon pages of documented information of wrongdoings at this facility. Nobody knows anything about the patient (even after being told many times, shortage of employees (which was vehemently denied by a supervisor). Details of patient care were totally ignored. Everyone had a different answer for the same questions or issues we stated to the nurses, doctors and case managers. Nobody EVER followed up or did what they said they would do. The facility was filthy and after being there daily for almost a month we NEVER saw anyone in the room to clean. Most of the nurses were kind and caring but there were many that were rude, under-educated on many issues and have no idea how to treat their patients. I wish I would have read the other reviews when my family member was initially brought there. They would be alive now! The ER is like you are watching a horrible nightmare unfold right in front of you. People, if you need to go to an ER, go somewhere else in the Ocala area. The entire experience was horrific and shocking from day one. I'm sure I will receive a trite little reply as everyone else that writes a review gets...don't bother we don't want to hear it. Pathetic. I'm not even sure how anyone would even want to work at this hospital unless you're desperate to make $26 an hour as an RN. It's true, you get what you pay for. Too bad and very sad. Shame on the management. read more

This hospital failed me in so many ways I don't even know where to begin. First, they hid the fact that there were difficulties during my spinal surgery until one nurse told me in secret that there was a slip of the scalpel which had in turn needed to be repaired and caused me great pain for 7 Days non-stop unnecessarily. What was really disappointing was that my surgeon left the moment my surgery was done to go on a vacation therefore I was never able to see him after my surgery and other doctors that I had never met or researched decided my post-surgery care. I was only supposed to stay in this hospital overnight and leave the next day for in-house therapy meant to start immediately so I can regain the use of my legs. They held me in the hospital 7 days longer than they should have and those seven days were a living hell. I felt as if the nursing staff constantly lied to me as they told me they would bring me something for the pain and then they would never return. I also informed them of the specific medicine that I have been taking for 10 years and needed to reduce the pain which was not an opioid painkiller that they were giving me. They refuse to give me the non habit forming version of the medicine I requested. It was such a bad experience that I needed to call in my 89-year-old parents to sit with me every minute of visiting hours because I feared for what this hospital was doing to me. I asked to speak with the head nurse in front of my father and his wife who is a preacher in the Church of Christ, the nurse was explaining to my parents why they were not giving me the medicine I was requesting and I asked the nurse to please repeat what she had just said because I did not understand what she was saying as they had me doped up on opioids that I did not want to be on. She looked at me and said I was condescending to her and she turned around and walked out of the room. This hospital needs to be shut down. What I'm writing here in review is only the tip of the iceberg. If you have another choice please do not choose this hospital. Oh and here's a funny part, I was suffering with migraine headaches for 7 days so they moved me out of a private room that was on the first floor, and moved me to a top floor room directly underneath the helicopter landing pad so that I had to hear a helicopters coming and going all day and all night long while suffering with excruciating migraine headache. They did nothing except make me suffer. If I could hate a building I hate this one. They failed to find me a bed in rehab and therefore sent me home on Christmas Eve with a handful of medicine prescriptions that I had no way of ever getting filled on Christmas Eve or Christmas Day for that matter. This place is worthless. read more

This review is about the billing, when you get a bill from NPAS (which the hospital uses for it's billing) make sure you really owe what they are saying you do! They have overbilled me and I keep getting it straightened out with my insurance companies help, now they sent me an outrageous bill that the insurance company already paid. They are trying to get double paid...just beware of what they are trying to get you to pay!!!!! And by the way, calling NPAS does nothing, they won't straighten it out, they just tell you that's what you owe, that's why I get my insurance company to call them. Hopefully it will finally get straightened out! read more

This is in regards to the billing at Ocala Health. Folks we are doomed with this company. They send out bills riddled with overcharges and duplicate billings and say it's perfectly acceptable. Tough pay it or else we will ruin your credit. This company and hospital lacks the basic morals and backbone to call themselves a hospital. Advice is to head to Shands or MRMC in a pinch and hope they don't kill you like they did to my late mother. Forced to buy insurance yet when you have insurance they still hold a gun to your head and force you to pay outlandish charges. Would not recommend this hospital or healthcare outfit to anyone. read more

I was in a freak bicycle accident, waited 25 minutes for the ambulance co to arrive, then went on a 55 min. ride to this hospital's "trauma" ER...I arrived and was placed in a hall with the general public strolling by coughing, spreading germs into my open wounds but to make my experience extra special...they gave me a cocky, belittling resident doctor, or as he referred to himself, "a doc in the box". I had refused morphine bc the only thing 2 mg of morphine does is make you want to vomit. I was told I could not have naproxen or even tramadol...morphine or nothing. So, I laid there quietly crying, moaning and shaking bc I was freezing cold. On top of that I was upset. Upset bc I was there, worried abt my kids, concerned abt my hubby having to take off work, etc. etc, the short and long term ramifications of what had happened.This idiot resident doctor looks into my one good eye...and says (to paraphrase), "you have an anxiety problem, you need to calm down, it's just some scratches." My husband arrives, and he tells us that my CT came back "beautiful" - (btw, I have a concussion and an orbital fracture) "and that the radiologist said your elbow is fractured but me and one of the other docs think he's wrong...but what do I know...I'm just a doc in a box", there are so many other words that rhyme with doc that suit him better than box...the medical community needs a swift kick in the back side. You can't let the pharmaceutical companies pay your mortg for decades, cultivate and feed an addiction epidemic then go into permanent defend, deflect and deny, treating any and everyone as seekers and degenerates. Keep it up, there's a # coming your way too. read more

So I called the number on 1/2/18 provided in the comment and was told it was not the correct number. Transferred to a new number. Ended up leaving a message on voicemail and got a return call the same day. "We will look into it and get right back to you." Well now it's January 11th and haven't heard a thing. I've even sent a USPS Priority mail (so I know you got it ORMC on 1/4) and nothing. Maybe if I just dispute the charge on the credit card I used to pay the bill someone will finally get back to me. read more

This hospital killed my mother, as surely as putting a gun to her head and pulling the trigger. Let me preface this review with three important statements: 1-My mother was 83 years old and had Stage Four colon cancer; 2-As an Ocala native, I have been treated at Ocala Regional on several occasions, as have other members of my family, all the way back to 1974, when this facility was then known as Marion Community Hospital and 3-My mother was a Law Enforcement officer in Lake County Florida for 20+ years. My mother had completed chemo, and was complaining of severe back pain. She was not eating or drinking. Our whole family knew that the end of her life was fast approaching, but when I contacted Hospice of Marion County, I was informed that she could be admitted either through her oncologist, or via an emergency room. This occurred early on a Friday evening, so the decision was made to have her transported to Ocala Regional. What a mistake. I have to say the ER staff was efficient and compassionate-my mother was in acute renal failure, and had literally hours to live. The ER staff quickly contacted Hospice, who advised that they would attempt to get her admitted to their care asap, but as it was the weekend, it was possible that when would have to remain in the care of the staff of Ocala Regional over the weekend. Here is where it heads south: in and among other things, I had to state that I was calling the police to file an elder abuse case, in order to get a "nurse" to stop torturing my mother with her attempts to insert an IV line. Finally, I reached in front of her and exposed my mother's chemotherapy port, and asked why they were not utilizing this method to transfuse fluids for comfort measures. The "nurse" stated that she did not know my mother was a cancer patient. Really? But there is worse yet to come-the weekend shift of nurses and PA's rolled in-and the nurse assigned to my mother's care was wearing blue jeans and a torn pink t-shirt. I understand that we live in a realm of dress-down, but not even scrubs?? Come on. The neglect continued, in the form of allowing EACH AND EVERY IV BAG HUNG TO RUN OUT, WHICH TRIGGERS AN ALARM LOUD ENOUGH TO WAKE THE DEAD. While this is disturbing to the average person, anyone who has ever worked in law enforcement, or the military, or knows someone who has had that experience, would know that loud alarms set off that person's "fight or flight " defenses. So as this was happening constantly, and my mother was struggling to get out of was essentially her death bed in response to an alarm, she was wrestled without regard for her dignity or her condition by the staff. Apparently they would prefer to treat an elderly patient in this manner, rather than maintain their iv infusions. Miss blue jeans nurse suggested to me that I should go home and leave her in their care, as "family members sometimes agitate people when they are dying." I am certain that that is a possibility, and most likely the case for anyone going through this transition at Ocala Regional, but we are, and still remain a close family. I did not leave my mother until she was discharged to Hospice care on Monday morning. There is a happy ending, my mother did die peacefully in her own bed in the small hours of the following Wednesday morning, despite the efforts of the staff of Ocala Regional to kill her in their facility. It would be better to take your loved one to a kill shelter, they would be treated with my compassion, care and skill. AVOID AVOID AVOID this hospital. Finally, there was an operator of a local ethnic restaurant in the same unit as my mother, and they allowed his employees, former employees, family members, former family members, and whoever else wandered in to camp out in the waiting room, and even allowed them to set up a buffet table for all of them to eat from. Inappropriate seems inadequate somehow, and raises the question, is this a hospital?? It has been more than a year since I went through this experience, and I am just now able to articulate on what transpired. Please consider my review before choosing Ocala Regional. read more

Had a horrible recent visit at the Ocala Health Maricamp Freestanding ER. My family nor I will choose this ER again during the evening hours. This facility has only one provider on in the evenings. This is unacceptable when as a facility, you accept critical patients. This left my family member, who needed a medical provider in a timely fashion, to reduce his own dislocated shoulder since it had been dislocated far longer than it should have been. This is not to say the MD or nursing staff are at fault. They were set up to fail the patients. To have a faculty as such only have one provider on is beyond unacceptable and frankly recklace to patients. HCA Ocala Health needs to change their ways quickly since patients are the ones that will be affected and continue to be affected by such decisions. I will not be choosing Ocala Health Freestanding ERs as long as this is their goal and protocol. To save money at the patients expense. read more

Excellent care by the staff in the ED at Ocala Regional. They were extremely busy, taking care of very sick people, but yet made me feel like I was the only one that mattered. They were caring and compassionate and I would like to say thank you for what you do. read more

I went to the er here this morning. I was in severe nerve pain due to a ruptured disc. The 1st words from the drs mouth had nothing to do with helping me. They were "we dont prescribe opiates." Then have you ever taken opiates. I told him yes due to psoriatic arthritis with joint damage. He asked me more questions about opiates with an accusatory tone than my reason to be in the er. I have a cervical disc ruptured so he feels the bottom of my back and says no indication of a rupture. I said it was my c4 c5 c6 discs. He never looked. He never did a diagnostic test.He humiliated me, embarassed me, and let me know i had no idea what i was talking about. I have a 148 iq.. i always know. I did tell him i didnt want opiates just help. I saw him 2 minutes. 2 minutes for him to decide he knew my story. I cant afford medical care. I wouldnt have been there if i could have handled the nerve pain, numbness, and inability to use my hand or to stop crying. Im almost 60 and not an addict or freaking junkie. No compassion. Zero fu×+s were given by the dr.. when did drs stop caring? Go anywhere else for emergencies. Anywhere! read more

Horrific hospital! My Father went in on Friday for a knee replacement. While the surgery may be a success eventually, the horrific care continues. From the time my Father was placed on the floor, the staff has been non-existent and the poorest example of professional staff I have ever seen. This hospital should shudder its doors before the kill people. My Mother asked a question to the nursing staff while they were in the room and she was yelled at to be quiet because one nurse was ending her shift and turning her shift over to the other! Pain medications were being withheld from my Father during breakthrough pain and in general. Meals were missed on 3 occasions. My Father is also diabetic and this affected his blood sugar. The nurses can't be bothered for 1/2 hour to 1 hour when the buzzer is pressed to address any issues at all. My Father was supposed to sit on the edge of the bed and dangle his legs the first night to get blood flowing. He also has a history of pulmonary embolisms and this is imperative. The nurse told him that was not her job and he would need to wait until the next morning for physical therapy???? He hasn't been moved. My Mother uncovered that his knee was red and warm and moving up his thigh. Contacted the nurse and she wasn't concerned??? Hello, infection!!! He had a fever and was shaking and cold. It was a Sunday and she said she tried to call the surgeon on call (not his surgeon) and he said to "keep an eye on it". We then asked to call the internist assigned to him and we were told by the nurse that she didn't have his phone number? Really????? I finally called a nursing supervisor and she went to the floor. They drew a line on my father's leg where the redness was rising. She addressed pain meds and then once she left, the pain meds were again not given the rest of the evening as prescribed. They finally ordered a u/s to rule out dvt 6 hours after my call to the nursing supervisor. A new charge nurse came in and introduced himself as "the house fire manager" and then proceeded to tell us how the previous charge nurse cried because we contacted the nursing supervisor. Really? Who was the charge nurse? She never came in the room, except for when the nursing supervisor arrived to the floor? Seems as if someone knew she wasn't doing her job or she wouldn't have "cried". Anyway, she NEVER checked back in on the "line" drawn on the leg before her shift ended, she just left for the night. I guess if it is the weekend, your risk of death is much higher because they don't know how to contact a Dr. to order tests or antibiotics. Beware, this hospital is the worst of the worst!!! read more

My father was recently in a very bad car accident. He broke a lot of bones in both of his legs. While being treated at this hospital i was appalled by how more than half of the staff were treating my father, or more correctly, not treating my father. Mostly likely most of the problems were caused by lack of communication. When he would call for a nurse to bring him a bedpan because he needed to use the bathroom, and he was completely bedridden, he would sometimes wait over an hour for someone to come in because the nurses at the call desk never let his nurses know he called. But the biggest problem was the staff's lack of attention to his case. Integrity of the skin is the responsibility of the nursing staff and yet my mother is the one who had to search his body for breakdown and rub cream on it because the nurses did not pay attention to their patient. Add to the list, bringing his pain meds late, and leaving full bedpans sitting in his bathroom until it stunk up the whole room, and i cannot believe how uncaring they are. It's understandable to be busy because, yes, their are other patients to be taken care of as well. But my father could not use or even move either of his legs, making him helpless, stuck in bed, and unless my mother or i was there to help, completely un-cared for. I wouldn't feel safe being in the care of this hospital and i wouldn't recommend them to anybody. read more