SO glad I found this place. Convenient location, easy parking, quiet area off Eldorado Parkway…read more Easy to book appointment. Friendly, professional lady at the front desk. Good nurse. And GREAT nurse practitioner. Friendly, no frills, thorough, good treatment plan, and immediate treatment along with the right medication. Felt like a new person 5 hours after the visit. I live in McKinney part time, primary NP is elsewhere, very happy to find this place especially given difficulty of finding a primary care provider in McKinney who will accept anyone in their 60s or 70s even if they have self-paid, nationally known private insurance they pay a fortune for every month. Nice to find a place that takes providing medical care for all seriously no matter what their age.

I was greeted promptly, everyone was friendly, and I received great care. The only reason it's not…read more5 stars is the 2 hour wait to see a provider when I made an appointment online. There were 4 people in the lobby and 2 providers working. No explanation was offered but the provider was apologetic. Would I go again? Possibly, knowing I need to budget more time. The bottom line is I received great care, saw great people, and my prescriptions were handled promptly and efficiently.

5 stars is an understatement. Great service, very professional, very helpful, and very nice…read more Who could ask for anything more?

Taking my kids to this location was the biggest joke. We came in at 7:30 PM when they were supposed…read moreto close at 8 PM. Rudely greeted at the front by both staff members. My kids were taking straight to the back for possible chickenpox. The doctor came in for less than 10 minutes said she didn't know what they had and referred us to their primary care doctor and were charged $410 for nothing. I'm confused as to what Urgent Care is really for. Since there was no actual attempt to try to find out what was going on with my kids. I got more of a shrug of a shoulder and told that I need to refer back to their primary.

Getting sick is definitely no fun! However, we ended up here…read moreand honestly I am so glad we came here. We had gone to another urgent care and ended up, leaving after not being attended after 15 minutes. This place however had quality of care! I absolutely loved that someone greets you upon arriving, the wait time was a little long, but honestly, every single individual was very caring very inviting very empathetic. Knocking on wood that I don't get sick again anytime soon, but if I did, I would definitely come back! Thank you so much to all the staff for being so friendly.

Awful bedside manner from a PA, Cassandra today. I did give one star only because the nurse was…read moreFANTASTIC. Went in for a terrible sore throat, ear ache, headache. The PA told me to drink fluids and tried to send me on my way, let me add that she rushed me the entire time, with no-one in the waiting room. I basically had to beg for a steroid while she provided me "data" on steroids like I was a child. I usually take my family here but the customer service has not been consistent at this location lately, please reconsider a different location. I have to wonder if this is why this Care Now is never busy.

My husband warned me not to visit this location due to unreasonable wait times when there is no…read moreother patient. In his experience it was 45 minutes for a COVID 19 test. Today I am here for COVID 19 testing and the only other person in front of me left 30 minutes ago. I am still waiting.

Provider spent NO time with me as a patient. Basically came in roughly grabbed my throat to inspect…read moreswelling without even asking for permission or telling me her name. There was no introduction whatsoever before being manhandled. She then instructed me to follow her to her work station in a very unprofessional manner. She then discussed her plan of action IN THE MIDDLE OF A HALLWAY instead of a private room! States all cephalosporin drugs were the same, changed my antibiotic over 3 times bc she couldn't decide what to give me, did not address my back pain that I also came in with. Did NOT ask me about PERTINENT health history. And then shooed me to the front. I spent $130 for one of the worst health care providers I have ever come across. Did not trust her opinion, did not pick up whatever random drug she prescribed me, and left crying. Prime example of terrible American healthcare.

Having three boys it makes you a little expert about all the urgent cares in your area. We have…read morebeen to 4 urgent cares in Allen and so far Texas health breeze beats all of the other urgent care. Their facility is meticulously clean, modern and well equipped. They have an x ray technician on site which is a huge plus! I never had to wait and they are always punctual, honoring my appointment. E check in is made very easy using thejr website or app. So you don't have to come in early to fill out forms. Everyone is very friendly and so professional. I never had a bad experience. We used to drive to their location off 121 as we liked it so much compare to the other urgent care in Allen and are so happy that they opened a second facility closer to our home. 5 stars all the way!

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

This clinic was a godsend. I had a UTI and needed treatment urgently…read more It had just opened, 8:00am, pouring down rain and when I entered Receptionist Christina greeted me and allowed me to give a specimen before I'd even checked in. My Check-in was fast since I'd been treated there before for a sinus infection. Nurse practitioner, Justin Nichols was personable and professional-- explained my specimen showed white blood cells, would be cultured, then checked my kidneys for pain and prescribed an antibiotic. Best experience--

Im no longer going to this urgent care. I've had enough negative experiences. The PA are on a power…read moretrip and completely rude. Way to expensive to constantly be let down leaving with issues unresolved. I had zero issues with Adam but anytime I've seen any other PA its been a very bad experience.

I had a BP spike two weeks ago and had to visit FastDoc on a Sunday. Had a good visit with Doc…read moreJurry and was able to get a quick refill on my Rx. He also refilled some other Rx's that I needed and did so with hesitation. The office staff were all genuinely kind and receptive - which seemed out of the norm for the urgent cares I've visited in the past. This may become my new primary care because of the experience.

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

Extremely slow and unorganized. Had an appt and didn't get seen until over an hour later. Walk-ins…read morewere seen before me. Rating this location with negative stars, if I can.

First time using Minute Clinic. Jennifer was extremely professional and caring regarding my…read moretreatment. She answered all questions and never once made me feel uncomfortable. I will be using this awesome alternative to seeing my PCP.