Jackie was super friendly and professional. She had great tips to help make our special day so beautiful!

This company is a SCAM. I rented a tent, tables, chairs, linens, chandeliers, basically everything needed to host my wedding/vow renewal. I contracted this company in March 2021, where she did have an attitude from time to time. I at the time just thought she was under alot of stress and gave her as much time as I possibly could, which gave me severe anxiety due to having to wait weeks upon weeks for responses on the planning of the event. I asked for a final invoice about a month before the event date 11/13/21. At this point we had already paid her a deposit. I waited and waited for her to provide me with the updated invoice as we had to minimize the party drastically due to COVID (Which she made fun of us the day before the event for losing so many guest) We spoke to her 4 days before the event, she explained she would send over the updated invoice that night. We didnt receive anything, She also said that she would have the items delivered and set up on Friday the 12th, the day before the event. On Friday we called and called, which she made every excuse in the book blaming her employees the entire time. She said she would have the party rentals delivered early morning as the event was at 5pm. The day of the wedding we called and called, NUMEROUS times. At first she was answering and blaming "her guys" for not listening to her. She yelled on the phone "at her guys" but she still wasnt giving us a time she would be arriving. At around 3pm, we started calling her again as we had to start decorating and the DJ was there ready for set up along with all the food. She didn't answer, we called and called and called, she then started sending us straight to voicemail so we used someone elses phone, which magically was not sent to voicemail right away until she realized that it was our party calling from different numbers and then those would go straight to voicemail, which of course was full. She then answers the next day like nothing and we are still waiting on our full refund PLUS what we had to pay for out of pocket. It is now 5 days later, and she gives us the run around EVERY DAY. It only took for me to have my legal counsel friend speak to her with legal FACTS (like theft of over $1,000 being a felony along with possible fraud and breach of contract) Also took for me to ask all of my friends and family to leave her reviews and comments in hopes that she finally pays her dues. I DO NOT REGRET ONE NASTY COMMENT/REVIEW LEFT FOR THIS COMPANY BECAUSE WHAT SHE DID TO US WAS FAR WORSE. HAVE SOME CLASS JACKIE. THE PROBLEM WOULD HAVE BEEN SOLVED IF: 1. THE MINUTE YOU KNEW YOU COULDNT MAKE IT TO THE EVENT YOU LET US KNOW OR ASKED US IF WE COULD PICK UP ALL THE EQUIPMENT AND REMOVED THE DELIVERY AND SET UP FEE FROM OUR COST. WE WOULD HAVE GLADLYYYYYY PICKED UP THE STUFF OURSELVES AND SET UP ON OUR OWN. SO YOU ARE CLEARLY A SCAMMER WHO DOESNT EVEN OWN THE EQUIPTMENT ANYMORE. BECAUSE WORKING WITH WEDDINGS AND BIG EVENTS, YOU WOULD TRY A LITTLE HARDER TO ACTUALLY MAKE IT HAPPEN. IF YOU CONSIDER WHAT YOU DID TRYING, YOU ULTIMATELY FAILED MISERABLY AND YOU NEED TO CONSIDER RETIREMENT OR PROFESSIONALS TO RUN YOUR COMPANY. 2. YOU COULD HAVE ISSUED US OUR FULL REFUND THE FOLLOWING DAY WHEN WE TOLD YOU TO ZELLE IT IMMEDIATELY AS YOU HAD OFFERED TO SEND VIA ZELLE, WHICH WE ALL KNOW TAKES NOT EVEN MINUTES TO COMPLETE AND THERE IS PLENTY OF PAPER TRAIL BEHIND IT. GUESS WHAT, IF YOU WOULD HAVE DONE THAT WE WOULD HAVE LEFT YOU ALONE COMPLETELY AFTER. YOU PLAYED WITH OUR MONEY, SO I PLAY WITH YOURS. I TRIED BEING NICE TO YOU AS MUCH AS I COULD BUT YOU DIDN'T WANT TO MAKE YOUR CUSTOMERS HAPPY. I DONT CARE WHAT YOU SAY FROM HERE ON OUT, IM NOT STOPPING THE REVIEWS OR COMMENTS BECAUSE EVERYONE CONSIDERING TO HIRE YOU NEEDS TO KNOW THAT THERES A 50/50 CHANCE THAT YOU SCAME THE FUCK OUT OF THEM TOO. LIKE I'VE TOLD YOU BEFORE, HAVE THE DAY YOU DESERVE. read more