amazing service! very clean and nice tvs to watch when waiting for machines to finishread more

I decided to try a new place because Laundry Express was starting to get expensive (though they do…read morean excellent job, so I judge all other laundromats against them). I dropped off my laundry at the 1st Ave location and Angie was really sweet and told me that I could get my laundry delivered the next day instead of driving back. Dave was super accommodating and helped get my account set up so I could get my clothes delivered. He is pretty consistent with saying when he has dropped off your clothes and is readily available by text. Prices for pick up and delivery are reasonable but it's a bit of a crap shoot if your clothes get damaged: one of my shirts were not washed separately so it stained but I was able to remove it. I sent a picture to him but it wasn't really acknowledged, which was disappointing. The second time I used them, I made explicit instructions to wash some clothes separately, including my lab coat. I had a yelp coupon and he was able to comp it via the app, which was nice, but my lab coat came back dingy. FWIW the clothes smelled clean but based on my experience I am not sure I would use them again.

This place really sets the bar high for me as far as laundromats go. The customer service is great…read more I walk in there like I have no clue what to do, which I didn't, and the worker there happily helped me out. Showed me where to get a card and put money on it, showed me which machine to use by how much clothes I had. I used the 3 load machine which was 5.25. Detergent is free with your wash (if you happen to not have your own) and so is your drying. The wash takes no more than 25 minutes and the drying is 25 minutes as well. 25 minutes might not feel like enough time to dry clothes but it definitely does, so don't pay for extra dry time unless it's necessary. This is place is bright, clean, and well maintained. I tell everyone that goes to a laundromat to come here. And I will definitely be back for all my laundry needs.

Sent in an order for wash, dry, and fold. Everything came back on time, beautifully folded, neatly…read morepacked and organized, and with delicates thoughtfully wrapped in tissue paper. It was also all STILL DIRTY. It does not look, feel, or smell as if they used any soap at all.

J Cleaners is consistently the best - not only for dry cleaning, but alterations as well. I have…read moretried other places before although nothing compares to the quality here.

My family and I have been using J cleaners for close to 15 years and won't go anywhere else. They…read moreare professional, perfectionists and care about the results. They have helped us in a pinch to get items that only needing a Pressing. You will never be disappointed.

I have used two other mats in New Haven. I rank Express laundry below them for two reasons. 1. To…read moreuse the laundry machines, you have to pay $2 for a reloadable (kind of like a store only gift card). Then...you have to load it with cash for a balance. Then...you can finally use the washers. Then... when you get to the dryers, you use the card again. The first laundry machine took my money off the card but failed to turn on. The attendant fixed it. But then the beverage machine ate more of my money. I was so frustrated at that point, I didn't even ask for the money back. Now, I'm stuck with this stupid card with a $12 balance that I can only use... you got it... at this laundry mat. If this process wasn't so convoluted I might actually recommend this place.

Quick and easy. Huge washers for big loads. Dryers actually get it done fast and don't make you…read morespend a lot.

Great service . Owner run, very friendly and helpful . Clean and well kept . Long hours, they…read morealways seem to be open. My clothes came out super clean and the folding was perfect

the staff there is great. that is what makes the difference and I was not happy to find out that…read morethose ladies who are the backbone of the business are only paid minimum wage.

They have dry cleaning ready when they say. Place looks clean and well maintained. Staff is…read morefriendly and helpful. My washer at home recently died so I had to relearn a "skill" from when I was a kid - doing laundry at a laundromat. The "technology " hasn't changed much in 40 years. Quarters. The washing and drying machines here are all in good order. Washers are different sizes for different loads. Dryers are Hot. What more can one ask for?!

Simple to use. A guy helped me navigate getting the card and charging it up. Safe place at 10 pmread more

Conveniently located and the hours are very generous. There is a quarters machine that it always…read morefilled in case you need it. There is even a place to sit outside on benches if you want to wait. Great place if you need to wash and dry!

I went yesterday for the first time to wash some comforters and the place is great! This is the…read morecleanest laundromat I have ever been in- especially the machines. My comforters were not soaking wet and I only had to put them in the dryer for 20min and they were done! Dryer is .25 per 5 min and their biggest machine is $9- very inexpensive! This place is a GEM! The machines are coin operated and the change machine only takes $1 and $5 bills- so keep that in mind! Adorable picnic tables outside as well! Highly Recommend!

This spot is in the location of the former Premium Wash and Fold. I was pleasantly surprised when I…read morewalked by here and saw that it was open, and they said they have been open for the past year! Well, I will not not allow the the pandemic stop a local business from flourishing, so here's my honest review: I really thought the service here was great and Dedra is incredibly friendly and thorough. The drop off prices are competitive with the surrounding East Rock Laundromats and they even do pick up and drop off service to New Haven and Hamden. They take apple pay/touch free payments and are easily accessible by phone or text. GIve them a shot, I think you will be pleasantly surprised.

I bought in a few washable rugs that are too big for my washer. I had heard that this laundry…read moreservice was very good so I tried them. The owner's son carried them in for me :) which was a nice plus. These rugs were very soiled, I have 4 little dogs and two cats. Every time they come in the house they drag the outside in and they are in and out all day! The service was fast and the owner is very pleasant. I'm glad I found them. My rugs look like new!

Pretty good laundromat. If it is busy, it might be hard to get get a big washing machine. But if…read moreyou go at a time, where its not that busy, everything is usually pretty smooth. A huge positive is they have free drying. You need to get a card to use the machines, and than you can use a credit card or cash to add money to your laundry card. It is also 24/7. I can not really speak on the staff, because I never interact with them. I have no issues with this place. I come here when I can't wash my clothes at a friends house or my parents.

A dirty detective by the Name of Lance Christie had them alter my machine so that my clothes…read morewouldn't wash correctly so he can set me up with dcf