I got told an off the wall excuse to why I couldn't get a color change which made zero sense cause…read moreI've been to over nail salons and they have done It before with no issue. The man that did my pedicure did a horrible job filing my toe that made It look slanted and I told him to fix It and It was still crooked. Also the design he did was so low effort (supposed to be simple flower) but all he did was 6 dots on my toe and called It a day. If I wasn't in the service industry I wouldn't have tipped him so he was lucky I was generous.

I wanted to share a quick update since my last post about this place: I'm still really enjoying it…read morehere! I just recently had a pedicure & eyebrow wax, and every time I make an appointment, I'm seated in the chair within 5 minutes. They usually offer complimentary water or mimosa, which is always a nice touch. I'm not sure what the lady's name is who did my eyebrows, but she's absolutely amazing!

They always do an amazing job and always have time to fit me…read moreIn. Titi is amazing and can do anything that you ask for!

I found the customer service pretty good. Typical come in. Pick a color. We were sent straight to…read morethe pedicure chairs. I wasn't aware that there were pedi tiers available until my friend got offered a menu. So I got the basic and it was fine with me. Add-ons such as hot stones /paraffin wax / masks are available for an upgrade. My tech didn't talk much which was perfect bc it was relaxing. I had a basic manicure with gel polish and she added a simple chic design on one nail free of charge. She was gentle, thorough, and friendly. Traffic was constant but for 4pm in the evening, we were out in 90min.

My first time at this place and will NEVER go back! I thought I was just being insecure about the…read moreway my nails looked but when I got home my husband laughed and told me they looked like some regular person did them so now I have to go spend more $ some where else to change them. The 2 red where supposed ro be flames like the first picture and this is what I got, smh. I'm going first thing tomorrow to try to get the 4 fingers fixed.

I wish I could give zero stars! I just got my nails done one week ago and one already fell off. I…read morehave two that are lifting very badly it is just a disaster. I've never had nails fall or lift this soon. Not to mention the person who did my nails was very rough and cut me multiple times. I had to go back because my gel chipped the same night. I should have known this will be a nightmare. I'll never go back!

Where can I start? This Spa is truly a hidden gem. My sister & I sadly found ourselves grieving the…read moreloss of our mother recently and these ladies & a gentlemen took such good care of us on not one but two visits! The entire experience on both visits were so amazing. The massages, mani/pedi's, facials & the grand finale was the wax treatments! I didn't want to leave but trust & believe we will be returning! Thank you so much for our parting gifts Nicole it was such a pleasure to meet you all. You really helped us prepare for our mom's homegoing in a special way. With Love, Niki - Atlanta, GA & Shannon - Fontana, CA

Disclaimer: I have not been serviced here. I called to book a facial and deluxe pedicure but I…read moreneeded more information about the facials in order to choose one. The website just offers names, no actual description of the techniques/products used during the service. The woman who answered the phone was nice enough but couldn't answer my question smh. I waited several minutes for someone named Deja to come on the line and asked her to tell me a more detailed description of the facials they offered so that I could choose one. She said they cleanse your face and put 2 masks so what specific question did I have. Ummm I just asked you the specific question! I then asked her again for a simple description of each facial, it's only 3! She said the vital c is for hydrating, the acne is for acne, and the anti aging is for old people with saggy skin. WOW. I just hung up and booked somewhere else. Hopefully this business uses this opportunity to update their website as well as educate their employees (especially the person answering the phone!) on the types of services they provide. Example of a good facial description below: The ultimate Hydrafacial experience! The detox begins with Lymphatic Drainage, then, deeply cleanses, exfoliates, extracts and hydrates the skin while incorporating a Booster designed to target your specific skin concerns. This treatment concludes with LED lights therapy. Dermaplane complimentary.

Not good at all. I came In as a walk in for a full set, and a gel pedi. I was sat right away!…read moreAwesome! i went to the pedi chair and an older lady came and started drawing some warm water and handed me a menu to look over and chose which pedi I wanted. I picked the 2nd one I think it was like $57 or so. As she worked on me another lady came up and she was going to start on my nails. I showed her what I was wanting and she said we would have a do some cat eye, I said sounds good! So as both lady's are working I am looking around and noticing that they seem busy. ALOT of employees all talking to each other, and across the salon to each other, and I start noticing how loud it was, also I started noticing that a lot of them are walking around eating and trying each others drinks and food. It was all a bit over stimulating. The lady working on my hands in the mean time is hardly paying any attention to what she was doing with me, she stopped so many times to carry on a conversation with another coworker behind me. I would look down to my hands every so often and she was leaving them so long and making them so thick and chunky. I thought surly she will correct these. So the lady working on my feet is just about done. (She was great) and the lady working on my hands tells me to wash my hands and meet me at her desk. So I do. She gets to work with her drill and tools and she is thinning them out a little and trimming them down a smidge. Meanwhile having full blown conversations with her coworkers. Never once asked me about length or shape. Not once. She does a half ass paint. Job on them, writes me up a ticket (that I can't understand) and said pay at the counter. It's whatever, I just want to go home at this point. I get to the counter. Why was my bill $140???? For some shitty nails. They were nothin fancy. No airbrush, no 3D, no gems or nail art. Just a shitty cat eye French. They were way too long, they were super thick, and lumpy in some spots. Also!!!!!!! They advertise 10% off for 1st time guest. They knew I was from out of town, because they asked me where I was from. They did not give me any discount. Listen I know I should have said something. I was having an awful day, that's why i was treating myself in the first place. I just wanted to go. I went home and filed my nails down to a Much better length, and am just going to have to deal with them for a bit. This area has plenty of Other places to get your nails done. I highly suggest you go somewhere else. This place was WAY over priced. I think they screw there customers, vibe was not good, why was everyone eating and sharing food. And don't care much about what they are doing with a client right in-front of them.

I was really disappointed today. I've been coming there for over a year. The person I did not…read moreshow me the menu which what I wanted, but he just assumed I did not get the full treatment that I usually get it was cheaper, but I was not satisfied. Just thought you should know. Now normally I sign in but not this time.

Hope is the Best! If you want your hair colored right she knows what she is doing. She listens to…read morehow you want your hair cut also. Never cuts too much off! She is very experienced and has helped me grow my hair! Love her!

HORRIBLE haircut oh my god. Jessica literally did exactly what i told her not to. LEAVE IT IN THE…read moreFRONT. and now it's like i have a receding hair line. I can't believe someone can cut hair this bad.

Gorgeous building and Kimberly is the best with pedicures! My damaged ick toenails look so much…read morebetter after only two appointments. She is a miracle worker. Kaydee is a master of the colors! Haa! Yes--she worked wonders with my hair. It had a while since it had been cared for and after her work it looks fabulous. She also had the great idea to give me "ghost roots" which HELLO look cool as hell. Everyone sticks their nose up at Petersburg because it's not so well to do like Richmond or Henrico. PSSSHHH! (as Ed Bassmaster would say) Apothic in Petersburg is where it's at! The atmosphere is relaxing, positive, and staffed with creative stylists who listen to their customers and know how to make people look and feel fabulous.

I looked up many places and reviews for a pedicure in the Petersburg colonial heights area that…read morewould be a relaxing and personal experience. I am not a regular pedicure customer and had never been to apothic before. The reviews were good and honestly they had the best time opening for what I was looking for. The inside is beautiful; set inside the old Hiram Hanes Edgar Allen Poe house in historic old town Petersburg it really has a rustic vibe. It's spring time and the fresh flowers everywhere were stunning and really lifted it up. There is a little boutique in the front. A little out of my price range but some nice dresses. I was greeted promptly and guided to the mid section where my nail tech took me almost 30 min before my appointment time. I was early and she was ready. Kim did an amazing job and we had a lovely conversation. She is very down to earth, accommodating, and kind. There's only one chair so you aren't sitting in a row of strangers with their feet soaking. Preferable. The chair is very comfortable and has a massage panel. She cleaned up my eyebrows as well, asking questions about how I'd like them etc. overall a very positive experience in nails. Did not get my hair done. If you appreciate the 1 on 1 with some stuff to look at, this is it.

I did try this place on a Saturday and as expected, it was busy! This salon looks great from the…read moreinside and spacious. Tons and tons of colors to choose from. They serve a variety of beverages and snacks. Waited about 30 minutes for them to start on my manicure-- I got builder gel set on my natural nails with French tip design. Not too bad but I did have to redirect my manicurist to fix some of the lines of the white tip because I hate when the edges are too high. Overall, he did a fairly good job on the white tips but needs improvement. Pedicure-- I waited about 10 mins after my manicure for them to start but the guy was efficient on time bc I told him I needed to be out by 2:50pm. He was a bit rough I'll say. Pedicure came out well done and the massage was great! Just wish my first time experience to this salon was more relaxing like it is back at my regular salon.

I was cut during my pedicure between my toes while dead skin was being removed by the foot file…read more How it was between the toes, I have no idea because he was going really fast on my heel and foot. I began bleeding significantly, but the technician did not stop or address it even after I showed him the blood multiple times. He kept trying to continue the service even though blood was present. I had to stop him and ask for a band aid. I don't think there's anything in place for this because they were having a hard time finding a bandaid and did not offer antiseptic. The rest of the service felt very rushed. When I went to pay, I had asked for a manager since this was unacceptable. They also tried to pass this off as a language barrier issue. You could see the blood on my foot. This should have been a safety concern. No manager was on site and they wanted me to call back on Thursday. This is Tuesday. They eventually got one on the phone for me to speak to and they eventually offered a 20% discount, but I am concerned by the lack of immediate response to an obvious bleeding injury. I finally was able to get my cut cleaned when I came home. The cut is deeper on the backside. They did not want to help get it cleaned up there. I did attach a picture of the cut.

Not gonna lie I didn't even no this place existed til today . Most nail shops open at 10 and I just…read moregot off work & really wanted to get my nails done NOW, which happened to b at 8:38am. I randomly was at Publix & saw this place.. I was surprised the sign said open .. I googled it real quick to see the reviews, they seemed 50/50 and some said black woman were sometimes overlooked. Well totally not my experience. I was greeted IMMEDIATELY & directed to sign in on the kiosk and pick my color .Then I was to go sit..a very professional woman did my nails , exactly as I requested. She even suggested a different color then i originally wanted & it looked great.. the lady who took my payment was super friendly & welcomed me to come back . the place is HUGE,clean & had many staff available to service u..I had zero issues . The price seemed pretty much the same as other places .I do lik my nails pretty basic but my nails look GOOD .

I am extremely disappointed with my experience at this salon. I came in for a simple nail repair…read more When I walked in, the receptionist was on the phone, but I clearly stated that I needed a nail repair. Shortly after, a white woman and her daughter came in requesting a pedicure for the mother and acrylic tips for the daughter. They were immediately helped. When I asked why they were being taken before me, I was told that all of the technicians who do acrylic were with clients. However, while I was still waiting, another white woman and her daughter came in requesting a polish change and a fill-in -- and they were also taken before me. At that point, it became clear that I was being overlooked. I decided to leave. Only then did one of the technicians offer to fix my nail, and another receptionist apologized. The original receptionist who told me no one was available said nothing. There were Black women in the salon receiving services, so clearly money is accepted from everyone -- but my experience made me feel invisible and dismissed. Being passed over multiple times, while being told something that was clearly not true, felt discriminatory and disrespectful. No one should feel ignored or treated differently in a place where they are spending their money. I will not be returning.