I went to the SSA in Norfolk for a last name change. You don't need to make an appointment prior to…read morecoming, though it may help with you getting in-and-out quicker. I didn't make an appointment but was able to easily get a ticket number at the kiosk they have inside the SSA building. BEFORE you go inside, you should know that there is a metal detector at the front door and security guards who will ask you to take out all electronic devices and keys, etc from bags or pockets before entering. I had a metal item that I had to bring back to my car. The security guards were nice. There are guards in the seated waiting area as well who make sure everyone is safe. You can ask them questions about checking in and if you have to use the bathroom they will let the main staff know so they don't skip over to the next person in the queue. The waiting area was well lit and fairly clean, though I didn't use the restroom while I was there, so I can't speak to the cleanliness of restrooms. I came towards the end of the day around 2:00pm. It seems that the staff call people to the booths by ticket number quickly to learn what each person is there for and to make sure they have the proper documents. Then, after that initial call-up, they ask you to return to your seat to be helped further "shortly". My number was called within 20 minutes of getting to the SSA waiting area, but it took an hour and 45 minutes to be called back again to actually process my name change request. Once called back the second time, after an hour, 45 mins of waiting, it took about 15 minutes to process my request. Overall, while the wait was long, the staff were friendly. I find long waits at government and state agencies more pleasant and bearable when the staff is nice.

It's wonderful and great I like being there for me it's really nice place to be at people here are…read moreto help you with your finances

The only thing that could be done better is the difference between the time date on the invitation…read moreand the security. The security guard says come back in fourteen minutes...but arrived 29 minutes before the appointment...letter says no more than 30. Otherwise the whole process took less than half an hour and treated very professionally and courteously by the staff. Bravo!

Everyone was very friendly and helpful…read more By the time you get in the premises, you 'll be welcomed with warm smile. I come 10 minutes earlier prior to my appointment and they directly approach me of what I needed. Fast and efficient service. Good luck and more power.

All right so here it is. The Norfolk Department of Public Health is on the Eastern Virginia Medical…read moreCenter campus across Brambleton Ave from Sentara Norfolk General. It is surrounded by the CHKD building and the Fort Norfolk Plaza. There is limited parking there as it shares a lot with the Strelitz Diabetes Center. It is on the ground floor in the back to the left that the EVMS HOPES free clinic is located. You can also come here for STI checks and TB clinics. I'm not ecstatic about how the clinics are run here. The HOPES clinic is great. Of course it is, it's run by EVMS students! But the other clinics are less than optimal. Anyways, it is free for the most part so there really shouldn't be any complaining.

Hopes Clinic offers sound medical care with prescriptions including refills. Also for women a…read morereferral to another clinic for pap tests and mammograms also free. Both have been lifesavers during unemployment.

I called to speak to someone about my benefits letter I received and was transferred then sat on…read morehold for 38 minutes and NO ONE ANSWERED. DOGE needs to go through this location and clean house, NO ONE HERE IS HELPING VETERANS.

Location serving veterans in the areas of employment, vocational rehabilitation, and disability…read moreassistance.

Had a frustrating conversation with the BBB rep after not hearing from them after a 2 months of…read morefiling a complaint. The person was vague and spoke of their procedures. Listening ears were not on. When asked specific question it took awhile to get a straight answer. When I referenced a time and date I had called earlier, she said she had no record of the call. I always type a log when I make complaints to accurately document conversations. They just droped the ball all around.

Best company business can buy to cheat consumers. They just…read moresay NO to consumers and collect fees from the companies they SERVE.

Greatest post ever, friendly family with lots of love for all. Always some exciting event going on…read moreto help one another.

I cannot believe it has taken me this long to post a review about this place…read more I love it here. They absolutely treat you like family. If you are a veteran or a family of a veteran, come see the people here, they welcome with open arms. There is dinner 6 or 7 nights a week, food all the time, cheap drinks if you want them, a kids area, TVs all over, games, pool, and always good conversation. Really an amazing place.

If you're in the Navy and going to a school on the East Coast, TSC runs that school…read more Not to get into Navy jargon but they are the quota control for Navy schools. Their mission is to ensure ships have Sailors with the education they need to execute the nation's mission. Over the last 4 years, TSC has gone from an unknown command to a place that ships go to so school problems are fixed.

Beautiful pillars at the entrance! Love the architecture. So glad they kept it up in its original…read morestature.