Cared for my dog Myka for wellness checks, and then when he developed cancer. Helped with payments,…read moreand end of life care. After he passed is when I truly loved them. I was sobbing uncontrollably on the phone and they worked through it. We didn't have to go inside when we took him there for them to cremate him, so we didn't have to be around other animals. They let us pay in the car and I asked for his nose print, and they don't do that normally, but they did. They got us his pawprint and keepsakes of him, some fur. They gave us grieving information and called to check on us in the following weeks. I had him wrapped in a blanket and they even called so they could return it and I was stunned bc I thought it had been thrown out. They memorialized his pet desk account but kept it active in a separate place so we could still see his account but not unless we wanted to. They are amazing and I couldn't have done that process with another vet. I am so glad they cared for him so much in life and death.

My SPAYED dog died of a UTERINE infection. The doctors here will sometimes spay a dog by ONLY…read moreremoving the ovaries, not the uterus and won't tell you that. I didn't know why my dog was sick or how sick she was and never checked for uterine infection because she was spayed. Had I known she might have lived.

Nathan took care of our cats (2 indoor, including a kitten, while we were away, visiting twice a…read moreday. He's great! Pleasing personality, good with animals, professional in his approach. I recommend him highly!

Nathan is absolutely the best! Very professional; very dependable; our first babies love him!…read moreHighly recommend!

Just took my Golden Retreiver Sophie to The K9 Inn to be groomed. I must say she received a…read morewonderful warm welcome when we arrived and the best bath and grooming she has ever gotten in her 5 years of life. They did an exceptional job and we will be returning again soon.

We used Platinum Dog Grooming from the time they opened and enjoyed them greatly. Unfortunately,…read morethey have been bought out by the K9 Inn. We brought our dog there on Aug 3rd, 2022, not knowing Platinum had been bought out. There was no sign of any price increases and they did not inform us of those increases at drop off time. With the old owners in charge, they would call us three, or sometimes four hours later to come pick up our dog. The new owners called a mere 1.5 hours later to pick up our German Shepherd and she didn't smell fresh like Platinum owners made her smell. They told me it would be a extra $10 for two squirts of fragrance. Fragrance? She should be cleaned properly so you don't have to put fluffy perfume cover-up on the dog. We declined the "cover-up" and asked for the total. The gentlemen asked me how much we paid before. I told him $50. He said it would be $55 as they had to raise prices. Ok, we accepted that, but barely two days later our inside dog smelled like she did when we brought her for the bath. Didn't understand why but we presumed that maybe because they had her out in one and a half hours versus three hours likely had something to do with it. So today, September 14, 2022, we tried again thinking last time they were new at the business and maybe they just had a bad day on August 3rd. When I picked our dog up this afternoon I asked what type of shampoo they used last time because she smelled two days later. The clerk said she'd check and came back to tell me they used a different type of shampoo on her today. It was time to pay and, of course, I thought it was $55 like last time. The lady then told me it would be $85. I'm sorry, what? For what? The clerk informed me, "We used the Dremel to do her nails". I replied I never asked for that service, so she removed the fee. Then she told me the new price was now $65. What? Why? "Because she is a big dog", said the clerk. I decided not to argue with her about $10, but to instead "vote with my feet" so I paid $65 but we will never return. Here's a suggestion. Why not tell everyone you, for the second time in as many months, have raised the prices! I departed for home but driving down the road, I had to drop the windows because our dog smelled like the perfume counter at the department store. I will be looking for another place for her to have a bathed. If you decide not to heed my warning and venture inside to have any kind of pet treatments performed, BUYERS BEWARE and make sure you pin K9 Inn down on the price before you drop off your four-legged family member.