She has to be drugged up before she comes to get services because she has high anxiety! She…read morewouldn't let them touch her last time! Meds are expensive.. Very expensive but that's NOT their fault. The staff are great and understanding. Next week my pitbull goes for a booster shot! I trust them immensely!!

They were all wonderful with my kitty but cost prohibitive for me to go back. It is a shame that…read morethe business end will prevent me from getting further care for my animals there.

If you are going to an after hours clinic you know it will be up to luck to determine how long you…read morewait. Our pet was conscious and able to breathe, so I was fine when certain conditions got rushed ahead of us. We waited about two hours before getting out of the waiting room, and then another two hours before seeing the actual vet. But after 4 hours of listening to your dog wimpering in pain, even the most sensitive and calm people would start to break. I wish someone had at least taken a glance at him and give some reassurance. When our pet was finally seen, the treatment was done promptly. In less than an hour he was returned and we were told to wait a couple minutes for the vet notes and medicine. We waited two hours for those notes. My dog was a miserable mess from the meds, his e-collar, and all his wounds. The lady working at the desk that night was very nice and tried to reassure that we would indeed eventually get to leave. But it is just never something I've had happen at any other format of doctors office before. Usually when places are busy, they do their best to sweep you right out the door. It's this final two hour wait that gets them two stars instead of three. All in all, we were there 7 hours. I would not want to go back, but after hour choices are limited. This place was at least clean and the employees seem nice enough, but I would still encourage your pets not to get sick/injured on a Sunday or a weeknight.

PLEASE READ...LONG BUT IMPORTANT!! I brought my 7 week old puppy to the emergency clinic who did…read morehave a heart murmur to be looked at because she wasn't eating and seemed as if she were dehydrated. First off, he wait was a ridiculous 4 hours for a place where you need immediate care, and then they make you wait in parking lot and don't communicate anything to you. After 4.5 hours I demanded to see my puppy after being told she still had not been assigned to a doctor. Dr. Traynor came in first and said her condition had worsened and she recommended euthanasia. I was shocked because I had not brought them a dying puppy and never intended to euthanize her! She said she had done a sonogram and she had heart disease. She shot down any idea of surgery saying it would be too expensive and when I said I wanted to bring my puppy home, she further argued with me that she was suffering too much for that. Finally, I reluctantly agreed to euthanasia. When they brought my Olivia into me she was already dead. I pointed out to Dr. Traynor that she wasn't breathing, was cold and her eyes were glazed over and she immediately checked for a heartbeat and said there was one so she had to get the medicine in her before I would object. I was so overwhelmed with grief at that point that I couldn't even function. Later, I thought about the whole situation and it just didn't make any sense. It became obvious to me that they put her in an oxygen cage and simply forgot about her, leaving her to go down hill with no care. I later met with Dr Traynor and the Administrator and got more unsettling news. Apparently they don't document when their patients are treated and could offer my no more than a document that said she was sleeping when I asked for proof that they were monitoring my puppy. The sonogram was never noted on her chart and only diagnosis was heart murmur and suggested treatment was euthanasia, which was the only thing on my bill. Dr. Traynor further admitted that when she was initially admitted to the hospital, someone looked at her and decided euthanasia was the treatment. They further agreed that I should have been communicated with and told 4 hours earlier of their plan, so that I could have made a decision earlier on which would have been to take my puppy home. I drove an hour to their facility because they are supposed to have specialists to take care of heart issues but instead they have vets just out of vet school! Lastly, I had a conversation with Dr. Rob Presley, the Chief of Staff, who assured me that they had always had the best interest of their patients at heart but eventually just wanted to pay me off and have me sign a gag order for his insulting offer! I suggested many changes in order to benefit future patients and ultimately clear up problems but apparently he is not really interested in doing that. I have spoken to many of the negative posters here and they are willing to join my crusade to get Upstate to take notice of their short comings and join in the voice to be heard. I will be taking to the media and animal rights groups to get my story and all of the others out there in hopes of Upstate finally taking notice. Please contact me if you want to also partake in facilitating some change so that you beloved pets will get the proper care they deserve! And please do comment if you've had a bad experience so that others will know of the cruel and sub-par service Upstate Emergency clinic offers!

My dog had a tumor in the right lobe of his liver. No local vets would touch it. I'm in Asheville…read morefor the summer and my local vet recommended FETCH in Greenville. After some research confirming that their surgeons were board certified I made an appointment with Internal Medicine. I cannot praise them enough for the doctors' patience, knowledge, and recommendation on tests to perform prior to my making a decision on the surgery. Everything I read indicated that this particular surgery was very tricky because it was in the right liver lobe, and most surgeons were hesitant to try to remove it, but I felt that even though my dog was 12 years old the prognosis of only a few months if I did nothing vs. 4-5 years of the surgery was successful made the decision easy. I met with the surgeon and she was very confident that she could get it out...and she did!! Post Op a dedicated nurse was assigned to my pup 24/7. I received photos and updates every morning and evening while he was there. EVERYONE I met was caring and concerned. I never felt rushed and was always able to get all my questions answered. Was it worth the 4 hour round trip ride....most definitely!! There are not many specialty vet hospitals in the area and I'm so glad I chose this one!

We had the unfortunate need for emergency veterinary services. My daughter's tiny chihuahua had a…read morebowel obstruction and spent 5 days at Fetch in their ICU after GI surgery. We visited at least once every day. We found the front desk staff to be kind and efficient, putting us in a private room to visit when he was brought out. The vet techs were absolutely awesome. They were so kind and compassionate, and very knowledgeable. My daughter was kept abreast of current charges and anticipated charges and options. We received regular updates, and evening photos for our comfort. Special shout out to Dr. Scotti who was with our beloved pet for most of his stay. She was so thorough in her reports and just the sweetest and most compassionate person! She is definitely in the right field for her gifts. Sadly, our story did not have a happy ending, but we are confident that everything that could be done to help him was done.

Dr. Dave walked into the room and greeted us and our 15-year-old Jack Russell Terrier with joy and…read morewarmth. He spent quite some time with us while he did a full examination. He noted that Maxwell looked healthy but, given the symptoms we'd described, recommended senior blood work. From that, he diagnosed chronic kidney disease, and offered a prescription for dog food that can help him feel better. It's been years since we have experienced such warmth, friendliness, and compassion from a vet and we were grateful for it!

Barkingham Palace operated by Dr. Pursley was an excellent vet for my 2 American Cocker Spaniels…read morefor several years. Dr. Pursley sold his business and it is now called Furwell at Barkingham. He is no longer the owner but still works there, however visits are much more expensive and procedures like cryo surgery (Freezing)to remove 9 eraser and smaller sized warts, without anesthesia cost was exorbitantly high at 697.17. I had shaved areas around each wart prior to surgery. In total 12 areas. They had only 2 canisters of nitrogen and could not complete the removal and was told to come back for the remaining 3 for an additional fee. I called their parent office in Greer to complain about the price and service. A week b4 I took my dog in to get a quote for removal. Instead a new vet did a physical exam and said he did not remove warts! (Unusual because Dr. Pursley had managed wart removal when he owned the business at half the price.) I was charged for that visit even though I communicated specifically it was for wart removal. Instead he told me to rub a little antibiotic cream should the dog scratch and burst the growth. I was gobsmacked! Walking out of that exam I caught Dr. Pursley in the hallway that day and he said he could remove them, hence the cryosurgery today. In conclusion Farewell's Adminstrator called me back to fire me as a customer. I was not rude or loud in the office nor on the phone expressing my disappointment in the procedure today. Unfortunately, after many good years at Barkingham Palace they told me to find another vet. I have owned 5 Pedigreed ACS's in 33 years all living 15 to 16 years. Truthfully, I have never been so rudely treated by any vet prior to today.

If I could leave zero stars, I would. This place is only concerned about money. I took my cat…read morethere. He was in excruciating pain. They said that he had blood in his urine and his bladder was inflamed. It was "something" that mimicked a UTI. They said that they flushed his bladder with something that cost me $106. They gave me some type of pain pull. NOTHING WORKED. He was still in excruciating pain. They charged me almost $700. I took him to the regular vet, and they said he had a really bad UTI. They gave him an antibiotic and pain medicine, and I walked out from there for $235.

If you actually gave a flying crap then you would have sent us straight there and NOT waisted my…read moretime. All I read was excuses. Give me a refund for the office visit and stop making excuses for a fraudulent practice.

We love Foothills, the staff are always kind caring and take the time to explain everything and…read moreoptions. Highly recommend

Always kind, always ready to help. The dr and the vet techs…read moreare incredibly kind. Very calm and do not over react.

Amazing vet great staff but best of all the love of your pet! Thanks to Dr McKee and staff we still…read morehave our furry child Thank you

We used to kid that our dogs got more attention from Dr. McKee than our children got from their…read morepediatrician. Actually, it wasn't a joke; it was true. All of our dogs (and there have been many) have been under the care of Dr. McKee. We have occasionally needed to see other vets while traveling or before we came to Dr. McKee. He is hands down the best.

Excellent staff, friendly and compassionate. Have always treated me and my dog (sasha) with great…read morecare and respect. I would recommend this vet without any reservations.

I brought my cat in to Craven Creek for his annual exam and vaccinations. Milo is a large and…read morebelligerent beast. He was treated so kindly and efficiently during his visit that I'm almost certain he was purring when we left. Will definitely be back!