Dr. Heather Falany is literally the best! Hands down the best and greatest veterinary clinic in…read moreAthens. My pets come here for their check-ups and visits; the staff and doctors are the best of the best and love animals. They will make sure you get the right resource and information needed for your fur babies and cannot be happier with them. _________________________________________________________ PARKING | [The location is down the hill and the parking in the front is a little small but they also have parking in the back, but you will most likely find parking in the front all the time.] _________________________________________________________ EXTERIOR & INTERIOR | [The building is located down the hill and is can easily be passed because if you're coming from the oconee connecter side, then there are trees blocking the turn to the entrance that you can easily pass each time. When you walk inside, the clinic is just like any other animal clinic out there.] _________________________________________________________ IS IT CLEAN? | [It's clean majority of the time.] _________________________________________________________ FOOD & DRINKS | N/a _________________________________________________________ SERVICE ‍‍| [The staff and doctors will go above and beyond to help you out. They will always make sure to get the right information and to be there to help you fur babies as much as pawsible! Dr. Heather Falany is literally the best at what she does and always takes care of our dogs in the best way possible. She takes care of our dogs like it's her owns and is always gentle with them when they get nervous at times. Literally recommend her if you happen to go by here for a vet visit or need help.] _________________________________________________________ OVERALL | [They are literally the best. I don't know any other way to express the amount of help I get from them and what they do for our dogs. Definitely, the best ones to visit in Athens.]

As a new doggy owner I was super anxious about finding a good veterinarian clinic around town. They…read morehave exceeded my expectation and then some. Hands down the best vet around! They treat your pet like their own and are all so sweet and friendly in the office! We left my Golden Retriever puppy with them for a week during our vacation and she got so much love while we were gone. The staff was so attentive to her even though momma (me) was so sad to leave her I knew she was in good hands! She gets so excited to come to Good Hands every time we come. Would recommend them to anyone!

Dr. Yash, and her staff, always provides excellent care for the furrier members of my family!read more

love love love dr. parks, the team is excellent and there is no comparison to other vets how much…read morethey care about our furkids.

Had to visit over the weekend. Caring and knowledgeable. Would def return if needed. Nice to know…read moreER vet that you can trust in area.

I have been taking my dog to Oak Grove since they opened, and I have always had a great experience…read more Dr. Jacob is outstanding. He's not only highly knowledgeable but also incredibly patient in explaining everything from diagnoses to treatment options. I always leave our appointments knowing I have made an informed decision. What I appreciate most is that he respects my choices as a pet owner, even when they differ from his recommendations. It shows me that Oak Grove truly puts my dog's well-being first, not just profit margins.

LOVE LOVE LOVE. First off they are so welcoming and amazing with the pups that come through the…read moredoors! My girl was so excited when we came in she just walked on back and didn't care about me lol. We got Tonks evaluated for day care and they are very alert and attentive to all the pups in the daycare. They have cameras where you can peak in and see what your fur baby is doing and that honestly eased my nerves a lot! I was able to see that she was having fun! When I picked her up she was exhausted and I've never seen her worn out like that. But it was very good for her to get out of the house and enjoy time with other dogs! We are also in the training class at Pawtropolis and we absolutely love it! We make sure to be attentive in class and work on the tasks at home as well. Her behaviors have tremendously improved! I would 100% recommend Pawtropolis!

Pawtropolis West is an incredible business and resource! We have a GSD that does day care here, has…read moretrained and received his GCD here, and they have greatly assisted us with knowledge and suggestions for our latest rescue. I can't say enough good things about them. Staff, facilities, grooming, all top notch.

Our 11 pound Italian Greyhound dislocated her kneecap and it could not be manipulated into place so…read moreshe needed surgery. After researching multiple places we chose UGA Veterinary Hospital and are glad we did. Everyone was phenomenal from our initial contact with Stephanie who was most informative and helpful, to our vet student Riley, and Dr Venier who performed the surgery. We could not be more pleased with the quality of care, knowledge and concern for our dog that everyone demonstrated. This was not an inexpensive procedure but UGA costs were very reasonable compared to other facilities.

Not the nicest staff from the receptionist who is a crumudgeon to the medical assistants who have…read moreno bedside manner. Most of the ma's were kind and helpful but the last one we dealt with was a jerk and we quit going there after dealing with her hateful attitude. After months of chemo for our dog with highly aggressive lymphoma and atvleast $6000 in treatment there she had zero empathy or skill in bekng kind to me with our dog dying. I had waited all day for them to bring Samson out after letting them know I would be waiting and asked her if we could just get our bloodwork at our local vet and have the oral chemo shipped to us so we didn't have to go through this anymore with our dog waiting there all day. She got more agitated with every question and proceeded to tell me there were only 3 of them for 30 cancer patients. That is NOT MY PROBLEM if you are understaffed and treating more pets than you should be. My problem is my dying dog and you being an ugly jerk when asked simple questions. We previously were able to have our bloodwork done at our local vet and the chemo meds shipped for at home administration so for me to ask if this was an option shouldn't have been such a burden for her to handle. The resident vet on duty that day did nothing but take up for the rude vet tech and did nothing to try to comfort or reduce the friction I felt on that visit. If you want to be a number then go here. I recommend getting your vet to refer you to Woodlands Veterinary Referral instead of subjecting your pet to the stress of staying at a uga clinic for 6-8 hours each visit if time is on your side.

I am the most discriminating, particular, and paranoid pet owner I have ever encountered. My…read morePomeranian means the world to me. For the first year I had him, I did not take him to get groomed, because he is a rescue dog, and I did not want him to have a bad experience. I took him to Amanda, at the other salon she used to work at, and he loved her. I instantly trusted her because she is sweet and gentle with him. The best part is she absolutely adores animals, and is a pre-vet student. She always fits him in, and listens to how I would like to be styled. I completely trust her with my angel, and could not recommend her more. When she and Bill opened their new salon, it was not a question for me at all if my dog would go with her. Amanda and Bill truly care about the animals they groom, which is why they are the only people I trust with my baby.

I had my cat "groomed" at this place. My cat has heart disease so I told Bill to handle them…read morecarefully. I believe Amanda did the haircut but nothing else in the 'signature package' because Leon did not cooperate. I totally understand that. However they still charge me $65 as the whole package fee, without doing the bath, grooming, ear cleaning, paw trimming etc. I think generally they are professional and nice but disappointed me at the bargain part.

I love and trust this place! Even though there have been multiple times we've had to spend quite a…read morebit of money, but no place is super cheap when it comes to veterinary services unless you're on a plan or got insurance for your pet, which we don't. They are super attentive and concerned and very good with both our dog and cat. They offer a variety of services, food, and treats for your pet. We have used their boarding services before and it was nice to know that if there was an emergency they were already at their vet and things could be taken care of. They're always willing to listen to my thoughts and concerns, and take that into consideration with whatever the need or appointment is for, but always give me all the options and are real with me. I totally trust their judgment at the end. They also offer a loyalty program you can ask about, I wish it was done a little differently, but it has definitely helped and saved us $$$ a few times.

Took my dog today for her annual exam/Vaccines. I was very impressed with the staff as well Dr…read moreHughes! Everyone was so kind. Due to covid I was unable to go inside with my dog but the staff kept me informed and Dr Hughes came out and spoke with me directly. I was highly satisfied with the overall visit and the cost, more affordable than most vets.

I am beyond angry right now. I don't get mad very often, but I am livid. We took our dog to the vet…read moreto get her shots. We went into the exam room, and the vet tech took our information into the computer, and left. As we were waiting for the doctor, some lady comes in to the room and asks Do we have a problem here? I said I have no idea what you are talking about. She says that something was said to the tech. She never introduces herself, and has a horrible disposition. She says that my son said something to the tech while her back was turned. I said he didn't say anything to her. The lady says her tech is in back crying. I asked what the tech claimed my son said. She said the tech said that my son called her a whore under his breath. I said that absolutely did not happen. My son is not in the habit of calling strangers whores. She said well I've known this tech for years, and she would not lie, and walked out of the room. When the doctor came in, I told him I wanted an apology from the lady for calling us liars. He left the room, and 15 minutes later the lady came back in and said she doesn't owe us an apology. I said so you said your technician isn't lying, so we must be lying. She said yes. I said you know, it's possible no one is lying, and your tech misheard my son talking to me. She said it was possible, but she's not apologizing. We have gone to this vet for almost 8 years, and for them to let this horrible manager treat us like this is disgraceful. My son has anxiety is so upset he's having a panic attack. I understand trying to defend your employees from being mistreated, but when she spoke with us, and we told her nothing was said, she should've addressed it differently. She has ZERO customer service skills...she is a liability to the business.

We lost our sweet Bleu last night but the staff was absolutely the best and we thank yall so much.read more