This place has a nurse on staff about 50% of the time. That means no one can donate, which is the…read morepurpose of the business. How do you not cross train someone so you dont run into this problem over and over?

Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!

I waited a little longer than usual for my vitals. There was a new girl doing them, ( at least I…read morethink she was new, haven't seen her before.) so I can't fault her for that. My phlebotomist was Rachel, she was very nice and professional. I was disconnected by Nick, whom I believe is also a floor supervisor. He was also nice and proficient. Overall, I had a good experience. In and out in under an hour and a half. Not bad for a Wednesday afternoon/evening.

Do not come here they have inexperienced or map practice habits here because there are people who…read morepoke you and constantly readjust the needle until you are in pain or blow a vain and on top of this management is terrible at handling small issues

My total experience is one that has been the most demeaningful thing I've ever done at 57 years…read moreold. I can honestly say I was a bit drowsy goin there, so instead of lifting me up and boosting the spirit of donating, I was basically scrutinized against from these horrible people they claim to be human. Animals have better treatment. There could have been a more pleasant response other then to defer me or ban me for a year. Well I tell ya, lesson learned, and I hope the witch who treated me like this has her day of judgement, karma is coming for you.

Waiting in line for hours is just completely insane for 45 dollars lately yall have been extremely…read moreslow less workers now so it takes longer to even donate now like honestly I might switch to a better donation center bay road yall gotta do better have my legs and back hurting standing for hours been standing in line since 230pm and its 409. Hire more workers then smfh this is absolutely fucking retarded better pay would be nice since yall lost yall charm foreal this place is a joke now

if you ever come across this plasma place please don't work there or donate plasma you will have…read morethe worst experience and the staff therapist is unprofessional but nobody talks how unprofessional the center manager Krystle Perry is. She is absolutely unprofessional terrible overweight and she has a high turnover rate at her building she can't keep staff to save her life or her job beware

As a 1st time donor not impressed. While donating the employees were loud and complaing about…read morepersonal issues. (One the was sticking said he dont want to be bothered and another talking about being in a bad mood because of a car accident) Halfway through my donation they had to fix the needle then ended up switching arms. Finally finished. Went back two days later with very light yellow in the spot where i donated and they told me i had to come back in 2-3 days. Waste of time. They wont get to use my plasma because I wont be back for my second donation. I would give 5 stars to the nurse that completed my physical Derek. He was very professional. Hope he finds a better place to work

This place is the worst you can go to. You should see the 5 inches dark purple bruise they gave…read moremy arm which stopped me from going for a month. These people are assholes.

I have tried to get through both #'s. (248) and 855 #'s. I sat on hold a total of 30 minutes. For…read morebeing so demanding for Plasma this is terrible! I wanted to start donating unfortunately never got through to make an appointment. Renee Arnold Guzman0818@gmail.com

Very grateful to have such a delightful staff and clean space to do something good for others &…read moremyself. I was screened as a new donor through Kim & she was absolutely delightful. Highly recommend!

Security guard was extremely rude Friday December 12. I was waiting in line at 6 am when he said I…read morewas standing too close to the person in front of me. I replied I was merely trying to lean on one of the posts because I have a bad back. He said, I don't want any backtalk and threatened to make me leave if he had to tell me again

Giving blood is something I take much pride in. So I made my appointment and arrived on time. All…read morethe staff had great personality and seemed to work really well together. Everything seemed clean and organized. I experienced no problems with my donation today. The best part was the fact that they don't poke your finger anymore to measure your iron levels! They now have another device that goes around your finger and hugs it. That's it! Rejoice!

Highly recommend donating blood here every 3 months if you can. Using the rapid pass makes for a…read morequick visit. Everyone who works here is super friendly & when I went I even got the Pac-Man socks/figurine!

I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.