Donated platelets which takes between two and three hours. Sheila was my nurse and she was…read moreoutstanding! Although it was her job, she seemed to be having fun, which made the process easier. Knowledgeable, too!

Wonderful experience! I was greeted super quick upon entering. Everybody was friendly and jumped…read morein conversations to make others feel at ease and appreciated. I felt like my donation was extremely appreciated and that they cared about how I was feeling while laying down donating blood. Even having snacks afterwards was fun as one of the ladies was running through the list snacks available and encouraging us to take our time and relax. I will definitely be back to this location for my next blood donation.

Very grateful to have such a delightful staff and clean space to do something good for others &…read moremyself. I was screened as a new donor through Kim & she was absolutely delightful. Highly recommend!

Security guard was extremely rude Friday December 12. I was waiting in line at 6 am when he said I…read morewas standing too close to the person in front of me. I replied I was merely trying to lean on one of the posts because I have a bad back. He said, I don't want any backtalk and threatened to make me leave if he had to tell me again

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!

I waited a little longer than usual for my vitals. There was a new girl doing them, ( at least I…read morethink she was new, haven't seen her before.) so I can't fault her for that. My phlebotomist was Rachel, she was very nice and professional. I was disconnected by Nick, whom I believe is also a floor supervisor. He was also nice and proficient. Overall, I had a good experience. In and out in under an hour and a half. Not bad for a Wednesday afternoon/evening.

Do not come here they have inexperienced or map practice habits here because there are people who…read morepoke you and constantly readjust the needle until you are in pain or blow a vain and on top of this management is terrible at handling small issues

Friends, I stopped…read moreby the American Red Cross and made a special donation yesterday. I am an Apheresis donor, meaning they don't take the traditional whole blood, only the component(s) they need the most, and returning the rest to me. Yesterday I made a triple - my donation of platelets was enough to help three separate recipients. Apparently, this was a first for me, as I have made double donations many times before. Apheresis involves being hooked up to a machine and having the blood cycled through, filtering out the component that they need most. In addition to platelets, I have given red blood cells in the past, sometimes double-red donations. I was told of a video that was shot a couple years ago here in Detroit by a local TV station - WDIV Channel 4. It walks you through the whole process from donor to recipient(s). A little over 12 minutes long, even if you have never donated blood, it should be interesting to see how the blood makes it's way from one arm to the next, saving lives that would otherwise be lost. Go to: http://www.youtube.com/watch?v=uFNnQmV-kS4

If more of the public saw donation centres like Berkley's, they might be inclined to swing around…read moreevery 56 days to pump out a pint. No longer do you have to experience the life of British sailor on the high seas, swinging in a cot of nylon straps about a foot off the floor. Modern conveniences turn this blood donation into a luxury cruise. Really, you don't have to go anywhere and you get to watch traffic sail by on Woodward with a slightly lightheaded feeling. Friendly staff cater to your needs, bringing pillows and making sure you are comfortable. At the end you get to stop at the snack bar for cookies, juice and water, serenaded by soft rock and smiling seniors who volunteer and work here. Being stabbed in the arm by a long, pointy needle isn't that different from being on board the average ship, right? Like a good Princess Cruise or Carnival boat, you're expected to sprawl out and enjoy yourself in cozy reclining chair/beds. Do away with those horrible strappy contraptions at temporary donation sites, and hie yourself here for a great thirty minute stopover. Get in some reading, chat with the entertaining staff, or daydream. It's cheaper than popping down to a dock and you have far less chance of getting Norovirus. Cruise ships only wish they were this clean. The longest part of your visit will be post check-in when you run the gauntlet of reading materials and waiting on a doctor or nurse to check your hemoglobin in. Customs on a tiny island is usually worse though peak hours can be a bit of a drag. Unlike those ports of call, Berkley Blood Centre offers magazines for those who don't come armed with their own book or Kindle. Once you're through, though, the stay is a quick and efficient one. The staff have their procedures down and smoothly progress through setting you up and explaining the rules until you're pumping your fist in the air and looking forward to that prize cookie. The Blood Center sits at the corner of Catalpa and Woodward across from Trader Joe's and the easy parking. Ample parking can be found in the lot adjacent to the small complex, though expect crowds if the ever delicious Donut Cutter is open. Stop in before hand for a treat to get your blood sugar up in advance!

I've been to the Howell site 3 times to donate platelets. I've had near perfect sticks everytime…read morewith absolutely zero issues. The location is very clean and comfortable. I encourage everyone in the area to go and either give whole blood or platelets. It's always needed.

I donate blood regularly and would encourage everyone who is able to to do so as well. I only to…read morethis location once but it was easy to get to, parking was easy, and it is an area that isn't too busy. The staff and volunteers were very friendly (I believe the staff changes but I haven't meet a rude one yet) as well. The only issue is that they don't offer many times to give blood at this location but there are many other drives in the local area that you can find via their app or on their website.

Good experiences until yesterday. Apparently your texts have become overconfident in their…read moreabilities. Maybe if the first tech had been looking at my arm instead of looking up talking she would've actually hit the vein on the first try. Two text later we finally got it in. Too bad they were all too busy talking to notice that my yellow light was flashing. By the time someone noticed and came over and I had to ask for a ball it was too late. There was a clot in the tube! we know how bad you want that plasma so let's try the arm with the hidden veins. Three stabs later finally got it in. Too bad it didn't hold up! I can't believe I kept my composure through all of this. By now you've taken too much blood for me to just let you keep it so we're gonna try to force it back into my vein which wouldn't go because obviously there was still part of a clot in the tubing! I actually had to tell them to stop because the pressure in my vein was so great. I could tell it was getting ready to explode! So they gave me a Gatorade and let me know I would be paid for yesterday's visit. Too bad that both arms are blown out now. Not only is this how I planned on picking up a couple of Christmas gifts, but if I were to end up sick and in the hospital, the medical professionals would have a hell of the time trying to get any blood draw from me. Blowing my veins out and then deferring me for two months is like taking $400 out of my pockets. And that's on the low side. This is definitely open my eyes. Not sure I could suggest for anyone to ever donate plasma after my last experience there. And you guys came highly recommended. No way would I try any of the other places and seriously thinking about never coming back to this one.

I enjoy going, the workers are nice & courteous. They remember your name & keep a close eye on the…read moremachines that they are working properly.

Giving blood is something I take much pride in. So I made my appointment and arrived on time. All…read morethe staff had great personality and seemed to work really well together. Everything seemed clean and organized. I experienced no problems with my donation today. The best part was the fact that they don't poke your finger anymore to measure your iron levels! They now have another device that goes around your finger and hugs it. That's it! Rejoice!

Highly recommend donating blood here every 3 months if you can. Using the rapid pass makes for a…read morequick visit. Everyone who works here is super friendly & when I went I even got the Pac-Man socks/figurine!

This place has a nurse on staff about 50% of the time. That means no one can donate, which is the…read morepurpose of the business. How do you not cross train someone so you dont run into this problem over and over?

Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

if you ever come across this plasma place please don't work there or donate plasma you will have…read morethe worst experience and the staff therapist is unprofessional but nobody talks how unprofessional the center manager Krystle Perry is. She is absolutely unprofessional terrible overweight and she has a high turnover rate at her building she can't keep staff to save her life or her job beware

As a 1st time donor not impressed. While donating the employees were loud and complaing about…read morepersonal issues. (One the was sticking said he dont want to be bothered and another talking about being in a bad mood because of a car accident) Halfway through my donation they had to fix the needle then ended up switching arms. Finally finished. Went back two days later with very light yellow in the spot where i donated and they told me i had to come back in 2-3 days. Waste of time. They wont get to use my plasma because I wont be back for my second donation. I would give 5 stars to the nurse that completed my physical Derek. He was very professional. Hope he finds a better place to work