I had my first appointment with Dr. Cornell today. I was actually supposed to have my first…read moreappointment next week but I was in a lot of pain and extremely uncomfortable that Dr. Cornell and the office manager lady Kim went out of their way and accommodated me and brought me in today at last minute. They truly cared about me as a patient and as a person. I moved to Knoxville, TN about 2 months ago for work. I've been seeing my previous urologist in NJ for years for my urological issues. My urological issues are embarrassing to me and it is very difficult for me to find the right person I'm comfortable with for treatment. I couldn't find anyone in Knoxville that could help my specific issue and that I was comfortable with as well. I did some research and I found Dr. Cornell and saw he had lots of experience with my issue and offered the same kind of treatments as my previous doctor. At my appointment today I felt extremely comfortable with Dr. Cornell. I was surprisingly more comfortable with him than my previous urologist I've seen for years. He is very nice and listens well. He offers excellent advice. And his treatment was even better and more effective than my NJ urologist as well. I am doing so much better right now and I'm grateful. I have to drive 3 hours each way to see Dr. Cornell but it is worth it to me. He is now my official urologist and I will be seeing him regularly. I am extremely grateful and relieved that I found him. I highly recommend him to anyone looking for a urologist. Honestly I believe he is the best doctor and this is the best doctor office I've ever been to. Please check him out. He will help you. Thank you Dr. Cornell and Kim. - Christopher Neller

I was referred to Dr. Cornell by my internist, and I'm so glad I was!…read more I saw Dr. Cornell as a new patient today, and he and his staff could not have been nicer or more efficient. Once I got there and gave his office manager my paperwork, I only had to wait long enough for her to photocopy my license and insurance and start a chart, which took no more than 10 minutes. I was taken back quickly, and waited no more than 10 minutes again to see Dr. Cornell himself. Dr. Cornell was EXTREMELY thorough, and looked over my past history, looking for anything that could help him piece together a picture of what was going on with me; which I really appreciated. He answered every question (even if I accidentally asked more than once), made sure I knew exactly what was going on, and took as much time as I needed to understand his conclusions, course of treatment, and the reasoning behind it. Dr. Cornell listened and made sure he understood exactly what I was saying before coming to any conclusions or making a diagnosis. It was so wonderful to have a doctor that really listened and spent time with me. I cannot say enough about my experience with Dr. Cornell today.

Dr. Watson has every trait I look for in a physician: intelligence, skill, compassion, and an…read moreexcellent manner with his patients. He explains everything thoroughly, and is very easy to talk to. He is treating my elderly mother for bladder cancer. We have every confidence in his abilities; should my husband or I ever need a urologist, we would choose Dr. Watson hands down.

I had an extremely concerning experience with Advanced Urology in Marietta, Georgia, specifically…read morerelated to how they handle VA Community Care patients and billing. I was referred to this clinic through VA Community Care for a VA-authorized vasectomy. Shortly after being contacted to schedule, I was told I would need to pay a $250 booking fee out of pocket. As a veteran using authorized Community Care, this immediately raised concern. Only after I pushed back and involved VA Community Care did the clinic reverse that position and acknowledge that the booking fee should be billed to the VA, not the veteran. After the appointment was scheduled, I then received messaging from the clinic stating that the procedure would cost $149 if a post-vasectomy semen analysis kit was included, and $0 if it was excluded. I was repeatedly told by the clinic that this analysis kit is a retail product and that, due to how they operate, the cost is routinely passed to veterans. This directly conflicted with what VA Community Care confirmed in writing. VA Community Care explicitly stated that labs and pathology relevant to the referral are covered, including post-vasectomy semen analysis and post-vasectomy test kits, and instructed the clinic to bill Optum using CPT code 89321. VA also stated that if a veteran paid anything to the provider, those charges must be refunded. I have included screenshots documenting both the VA's written guidance and the clinic's messages quoting out-of-pocket costs. I personally spoke with the director of the clinic's benefits department, who stated that CPT code 89321 does not cover the vasectomy or the analysis kit and that the clinic cannot use that code to bill the kit internally. Despite VA's written clarification, I was told that if I wanted the required post-vasectomy analysis completed, I would need to arrange follow-up separately through the VA. After further confirmation with VA Community Care, I learned that the Atlanta VA does not even perform post-vasectomy semen analysis locally, meaning this proposed alternative was not viable and would have left me without proper follow-up or forced into paying out of pocket later. Because the clinic could not or would not provide VA-authorized care from start to finish, and attempted to shift the burden of their internal billing limitations onto me as the patient, I cancelled my appointment. Veterans should be aware that this clinic appears to accept VA Community Care referrals while disputing or declining covered components of care when they do not align with the clinic's internal billing model. I strongly recommend that any veteran considering this clinic obtain written confirmation in advance that all aspects of care, including required follow-up testing, will be completed and billed appropriately, with no out-of-pocket cost.

Rude, combative staff. Management doesn't address simple behavioral issues w associates. Definitely…read morenot a place you want to trust to handle your life threatening conditions.

I had a fantastic experience although I've never experienced what I was going through everyone in…read morethe office was exceptionally kind. The kindness made me forget about my problems. Dr. Alexcis Ford has fantastic interpersonal skills I felt comfortable seemed like I met her before. I would recommend Advanced Urology 100x over. Fantastic place ~ !! Kindness goes along way for me. If I could give more stars I would.

IRRESPONSIBLE. If a surgeon cannot be available for their patients after a surgery then said…read moresurgeon SHOULD NOT PERFORM THE SURGERY!!!!!! My husband went into surgery on 12/19 he had a drain removed 12/22 Shortly after the drain was removed, he contacted the office, as recommended on discharged instructions. They Prescribed antibiotics" just in case it was an infection." He took the full dosage and was still having issues. He continued to contact the office. They had audacity to say that there was nothing that they could do until after the holidays and that he could go to the emergency room if he thought it was an emergency. YOU WANT TO TAKE THE HOLIDAYS OFF GREAT DON'T SCHEDULE A SURGERY BEFORE THEM!!!!!! He would have NEVER went through with the surgery had some told him his surgeon wouldn't make herself available to him. If something went wrong with the healing process after the surgery due to the holidays. Also for anyone who's reading this has been going on from 12/19 - today 12/31 . Antibiotics were completed by 12/28 and not once did they offer a follow-up appointment on a non Holliday or a vertical appointment. We have now been to an urgent care and the ER. It IS infected, now we're waiting to see how bad. It's disgusting that all of this could have been preventable. Like my husband wanted to spend his holidays in and out of offices trying to clean up her mess.

Morganstern knows his specialty area and has been a great help to me. I highly recommend him to you…read morewithout hesitation. All of his staff are great. They all work really hard to make your experience as pleasant as possible.

Once upon a time in Atlanta Ga, I found myself at this urologist's office. I will never forget Dr…read more Morganstern's gentleness and compassion. I was suffering and he assured me he could take care of my medical problem and he did. He is a skilled physician who is confident in his skill level, yet kind and caring. The best combination in a doctor. It's been a long time since that day, but I've never forgotten it. You know the old saying, 'people will never forget how you made them feel.' It's true. You never forget how people treat you, especially when you're at your most vulnerable. I've never forgotten.

My hormone imbalance has been cured. Thank you to the supportive staff and providers. They are…read moresimply the BEST. My partner who has seen 3 other urologists was also cured ! Thank you Dr. Morganstern

I have been coming here for over 15 years. I am using the T pellets with great success. Dr…read more Morganstern offers cutting edge and effective treatments for all kinds of ED and hormone issues. I have sent many friends here who have achieved similar positive results. Most of the ED folks you hear on the radio are charlatans. Dr M and his team are highly credentialed and knowledgeable. Lastly the folks here are kind and professional. This is a sensitive subject for us and you never feel embarrassed or uncomfortable talking about it. If you are looking for the best, you need look no further.

I am going to give them 2 stars because I really want to give 2.5 and don't think it's fair to give…read morethem 3. The good: Front desk people are great. Nurse and X ray tech are great too. The in between: The doctor I first saw came in chomping gum. He also seemed a little absent minded but overall, he was ok. The bad: I had a procedure to get rid of a kidney stone scheduled (for today actually). They called me the day before and left me a message saying that they had canceled my procedure (which was supposed to be at Northside) because my insurance was invalid. The problem is, my insurance isn't invalid. I had to get Cobra and Cigna is so slow updating their stuff so that if you call Cigna, yes, they do say it was invalid because as they put it, my info is only correct in one of their systems and not in the other 2 (why do they have 3 systems anyway?!?!?!). However, I had told the staff previously what the deal was and they had called the Cobra people and everything was squared away and they knew my insurance was valid. My question is how can an office that is not that big eff this up? I saw computers in there. Shouldn't there have been a note somewhere on a computer or in my file or something saying "Call the Cobra people for insurance verification". Don't just cancel a procedure without talking to me first. I mean seriously, wtf is that about? so now because of their asshattery and ineptitude and bad technology, I am going to have to reschedule my procedure which throws a GIANT wrench in my schedule at my new job and causes me a huge inconvenience because they will probably make me go to the hospital AGAIN for another 2.5 hours to do all the pre op admissions crap again which will cause me MORE time away from my new job and I'm just really, really ANGRY. I HAVE INSURANCE! YOUR OFFICE KNEW I HAD INSURANCE! NORTHSIDE KNEW I HAD INSURANCE! WHY DID YOU CANCEL MY PROCEDURE?!?! Ugh. They refused to call the Cobra people (because I didn't get a hold of them until 445 because no one was answering the phone. I was literally hitting every prompt for scheduling, nurses, Rx trying to get in touch with a live person and just got prompted to leave messages) and they said they would call in the morning. I think that sucks. If they were nice people, they would have called Northside and uncanceled my appt and called the insurance people instead of effing me over. In short, go somewhere else because if there is any kind of weird anomaly, somehow, you will end up getting screwed over by the office staff. Once I am past all this kidney crap, I am done with this group and if I ever need another urologist, it won't be them.

Do NOT take your kids to Georgia Urology. Georgia Urology is completely inept at running their…read morepractice and they do not care about the impact that they have on patients and families. We were over an hour past our appointment time today and they provided ZERO proactive transparency about the delays, nor did any employee say they were sorry for the delays. Others in the waiting room had been waiting 2+ hours past their appointment times. We asked for Dr. Garcia-Roig to come and speak to us about the delays. He did not do that. Ultimately, we took about 4 hours off work today for this appointment (which was only scheduled today because Georgia Urology asked us to move to this day to ACCOMMODATE THEM). We finally had to leave because we had waited too long and there was no end in sight. I hope we receive a direct phone call from Dr. Garcia-Roig to explain and apologize. We will be escalating this issue further. We will no longer be patients of this practice given that they showed zero care or sympathy for us.

I just called Jenkins Clinic in Atlanta, Ga that treats prostate cancer. I was told by the very…read moresassy and insulting phone receptionist, that they would NOT let me ask Dr. Wong's personal assistant about the doctor's treatment for prostate cancer! Wow! Imagine that! A patient calls for info about the treatment for his cancer and they insult him by not allowing him to ask any questions! Men, do you really want to trust a clinic or a doctor that refuses to answer any of your questions about the cancer that will soon kill you? I think NOT!

As a physician it is not always easy being a patient. When I was diagnosed with Prostate Cancer I…read morehad a lot to consider and did my homework. Dr Ray Pak was and continues to be awesome. He carefully explained all my diagnostic and treatment options. My wife and I looked at physicians from Florida to NY to California. We are extremely happy with decided to go with Dr Pak. Could not be more happy with the care. 6 months post surgery, I am still very satisfied with my progress.