What a great moving company. They moved my Mother and were very professional and considerate. They were very gentle with the items and treated my mom with respect. They believe that moving is a very emotional experience and understand the psychology behind a move- especially for seniors. I highly recommend them as they also do installation and special equipment moves. They are the whoe moving package! read more

ODMIS - Ben is awesome! - Movers Near Me - Honolulu, Hawaii

These people seem too busy for their own good. We were matched with this installation service when we bought items from Best Buy. The owner called the day before scheduled installation and said he needed to push back our time and I told him I didn't want to hear that. The order was made weeks ago. He blamed the issue on Best Buy. I scheduled time off on a Friday to be at home for this. Friday: they are on the north shore all day but they say they'll come late in the day, 6 pm. Long story short they call very late to say they'll be over at 9 pm! I call their bluff and say OK, come on over. A call later: oh we will be there at 10 pm or so... uh, yeah right. Eventually they say they will come the next day. They come and install the fridge but crack a tile (we notice this after they leave). They don't follow up with me after contact about the crack. It's only due to a subsequent (and incomplete) 2nd installation that I get the owner back to our home to address everything. Unfortunately he arrives at the end of the day with his pushy girlfriend/ "CFO". The CFO pushes the tile repair responsibility on us to find a tile to replace the cracked one, all the while insinuating that we are not being truthful about ODMIS' fault in the matter. Worst installations not just ever, but worst imaginable considering their relationship with Best Buy. Ben, don't even bother writing a response to this review. You never got back in touch with us to make things right. We ended up replacing the floor at our own cost. read more

You have got to be kidding me! Ben is the Man!!! Professional, humorous and on point. STOP reading reviews and call RIGHT NOW! You will be thrilled! So much Aloha and Respect Love and Mahalos Benjy read more

Great job! Courteous, professional, & took excellent care of our belongings. Highly recommended! Update: 3 April 2017. Just want to say, hired ODMIS again today. We have hired them multiple times, always great service, very fair price, no job to big or too small! We will not use any other mover or installer! The very best. Thank you. read more

ODMIS' owner-operator Ben is simply first class--in his friendliness, organizational skills, diligence, and leadership. The pricing was competitive with other quotes received. Moving is truly a stressful experience. I have used moving companies in the past. ODMIS is by far the best experience I have ever had--and by a long shot. If anyone needs to hire a mover, don't look anywhere else. read more

I think it would be impossible for Ben to get anything less than a five star review. No matter what the project, he is impeccable and reliable. His pricing is very fair! I hired him last February to install a Jenn Air down draft stove. I live in a small village on the northeast side of Oahu and he prepared a quote and kept his word without making me feel bad that it took much longer than he expected. It was a very sophisticated job and he is up for the task. He is very knowledgable and organized. I enjoyed seeing the teamwork between himself and his assistant. They were very courteous to me and never seemed to be burdened by the job. I was especially impressed when they said the smile on my face at the end of the day is very rewarding to them. I loved working with this company and look forward to when I need to hire them again. Dolly in Hauula read more

Tim and Joe installed a new dishwasher on 11/8/17. Excellent, courteous and professional service. They kept me informed on their arrival time. Let me know when they were about 10 minutes away. Removal of the old dishwasher and installation of the new went smoothly. Tim reviewed basic operational instructions with me. Couldn't ask for a better experience. Mahalo. read more

Ben, Troy and Kevin were professional, efficient and fast. They arrived promptly at my home, installed the oven and cleaned up after the installation. Aside from Ben's excellent installation service, he was able to refer me to a very good electrician (whom I used). Ben is a wonderful human being, very kind and sincere. I would use his service again in a heartbeat. read more

The person who came in to do my estimate is no longer with the company. Once I had received the estimate, I made a verbal commitment to use ODMIS. They said once I received my appliance, they would schedule me in an installation date. I called 4 times to have someone else come in and do my installation, but not one call was returned. Spoke to a woman the first time and gave her all my information. She said someone would call me back that day. No call. Left a message on 3 separate occasions, still no callback. Poor poor customer service. You should purchase your appliances from someone other than Best Buy if you are going to need installation of your product. I can't imagine any other appliance company having such a terrible contractor working for them. read more

Very bad at installing Best Buy items. came 3 times and no waterline install for my refrigerator. Excuse after excuse. Out $ from taking off work for install. Always late. Scheduled for morning and always come after the allotted time period. Came for installation assessment and agreed to do the work and said they would call to make an appointment. No call for a month and I always have to call best buy to see what the problem is. finally got them to come back and they tell me they cannot do it the way it was supposed to be done because the people that did the assessment were no longer with the company and by there new policy they are not allowed to do it that way any longer. Best buy should find a new company to do their deliveries and installations. read more

I briefly spoke to Ben a couple of times over the phone, pleasant guy to talk to, of moving an item from a person's place of where I was purchasing it from and to the delivery location. However, I understand he's busy on or heading to a job, but he has never returned any of my phone calls/messages. When we finally spoke, I gave him the item descriptions (size and weight), and was quoted that it'll be no more than $200. We all finally agreed on the date and time for the pick up/delivery. Traffic was extremely heavy that day, so I understand them arriving late. Contacting Ben several times, he finally mentioned at the last minute that he wasn't coming but rather only his workers. He then gave me their number, but regardless, the workers were almost there. As they assess the item, the workers didn't bring any equipment to safely transport it to their truck nor had any idea how big and heavy of an item it was. Though it wasn't the workers fault but rather Ben, who only mentioned to them that it was an easy job, didn't even bother showing the pictures I sent nor communicated the description to his employees. The result: scratches on a $2000 item and an overcharged quote of $50. Ben didn't take me seriously as a customer and simply took advantage of my situation. Both workers, respectful and hardworking, were awesome and I appreciated they did their best. read more

Awesome service ! Ben makes a stressful experience easy , comfortable and efficient ! Finally a mover that cares about the things being moved , such a relief. Timely, courteous, welcoming and reliable 5 + Stars. And, by the way, I have used Ben and ODMIS many times without incident . He even took care of picking up and uncrating valuable handmade couches from France. I recommend him without hesitation , high fives all around :))) read more

Need a reliable movers for your heavy appliances. Do not hesitate to call ODMIS. They are reliable, hard working and contentious. Ben, Jon, and Ikaika you the best-est. read more

Did a professional job once they got here, but was 30 minutes late and took about 4 hours to complete job. Did not receive discount like I told I would if I paid by check instead of using my debit card like I wanted to. I guess Ben didn't want to pay the merchant fee for me paying by debit card. So I guess only one of us saved money. Get everything in writing, people! read more

Ben Ji and his crew once again did an amazing job on our recent move. They are friendly, efficient, professional and all so handsome! Thank you for the smooth transition!! Joy read more

Very good service. Hard working, courteous - impressive! They stay busy and there was a bit of dropped communication, but owner Ben recovered so well that I would not hesitate to recommend them. Joanne is also excellent - super helpful beyond expectations! read more

Ben and his team are awesome! Professional, friendly, knowledgeable, answered all of my questions during the installation of my appliances, and cleaned up afterward. Ben kept in communication with me about his arrival time, so I was able to plan my day. We thought our previous dishwasher didn't work and Ben figured out that the hose was just not installed properly after a previously replaced disposal! I would highly recommend ODMIS for any moving, delivery, or installation job! I am very satisfied with the excellent job and service they provided! read more

Ben and his guys have helped me move four times and truly the best company I have ever worked with! They are super profesional super organized and have been the best part of my moves! They are reliable and Ben is just a great person and extremely trustworthy !!!! I would recommend no other than Odmis ! Thank you Odmis! read more

If you need help moving ODMIS is the best!! First, Ben is extremely helpful and professional. I had another moving company scheduled and they cancelled on me the day before. I called ODMIS and they were at my house bright and early the next morning. Second, Ben and 1 mover unloaded a 40' container in 3 hours. These guys are pros and don't fool around the job. Even if you find someone cheaper, they will not get the job done as fast as ODMIS. Praying I don't have to move anymore, but when I do, I will be calling Ben and the team at ODMIS. read more

Ben oversees a terrific operation. His company came highly recommended by the big box retailer I purchased my appliance from, and I can see why. He and his team do meticulous work. They are good to their word, and pleasant to work with. His team on my job consisted of Troy and Thalia, along with Ben himself. They also cleaned up after themselves and left the place as nice and clean as before they arrived. Highly recommend! read more

Ben Eger and his assistants did a great job on a complicated move taking several days. His rates were reasonable and his service was reliable. A trustworthy and capable crew. Highly recommended. read more

Ben and his crew were polite and professional. They carefully removed our built-in refrigerator from it niche and thoroughly planned the removal route. I was most impressed by the lengths they went to in protecting our home's floor and wall finishes....especially the stairs. Everything went smoothly with not even a small scratch anywhere! I would definitely recommend them if you want the job done right and at a reasonable and fair cost. read more

Ben is a motivated, outstanding mover. The job that needed to get done was underestimated on my end, and he stepped up with a surplus of supplies and delivered me into my new home with ease. I would use the ODMIS services again in a heartbeat and fully reccomend this company to family and friends. You will not be disappointed! read more

ODMIS did a great job with the move! I was especially impressed with their customer first accommodative demeanor. The quote and move time were in-line thanks to ODMIS's great teamwork and time management. read more

Excellent service. ODAMIS made my move quick and easy. They even set up everything for me at my new place! Very friendly and professional crew- arrived on time and finished close to the estimated time. It was the best move experience ever! Mahalo Ben for making things hassle free and for all the help! Highly recommend to all my friends and family!! ---Alika read more

Great service! Fast, friendly, and professional. My wife and I needed someone to move some furniture we bought from Lanikai into Manoa on very short notice. I called ODMIS. Ben and his team were there within the hour. They wrapped all of our furniture with moving blankets and plastic wrap to make sure nothing was damaged, and took their shoes off when entering our home each time. They had smiles on the whole time and made the whole move very easy and enjoyable! read more

Justin and Ben were EXCELLENT!!! I had them install my dishwasher and microwave hood. They were very prompt in their response, professional in their installation, had exceptional customer service, and meticulous in their cleaning. I recommend them to anyone who is looking for an installer or needs a mover. Thank you both!!! read more

This review was on my to-do list long ago but knew I need to post it for the good service I received from Odmis 7 months ago. Very professional, organized and fair pricing. The owner is very attentive and reliable which was what I needed as moving can be such a stressful situation! They kept reminding me to stay calm or stop worrying and that everything was under control! Thank you Ben for your service and I would not hesitate to use your service again! Ben, You left behind a tool so don't forget to pick that up. read more

This review is long overdue.. We needed a sectional couch to be delivered from Ala Moana to Makiki area. It was a holiday and we got one moving company come and try to deliver, but they couldn't get the large sectional out of the door and decided to just leave it at the door and go. Then we found ODMIS from a google search and Ben responded very politely and arrived within minutes even though it was his day off. That couch was in our house that day and no complaints from the mover. Ever since then we've relied on Ben for all of our moving needs, he is someone we trust to be there when we need any large deliveries or moving even in the last minute. Very professional and courteous service. Thank you for being there ODMIS. read more

We used ODMIS services to move our home furnishings in a local move here in Ewa Beach.. Ben and his team did an outstanding job. They arrived on time, were careful with our items, courteous, efficient, and provided good value for the move. Would highly recommend them again. read more

I had excellent service with ODMIS. I used them for an in-town move from town to Hawaii Kai and also for cleaning services. They were fast, professional and a pleasure to work with. The owner Ben truly supplies service with a smile. I would highly recommend them to all of my friends and already have. read more

Ben and his crew were the most professional and accommodating company I have ever worked with. They moved large, heavy articles for business purposes with ease and professionalism. They were prompt, communicative, and experienced, all of the most important things one looks for in a company such as this. I would highly recommend them and will use them again, as they provide installation services, as well. They are a well rounded company with a great team! read more

I am very pleased that I hired ODMIS to remove my Subzero and install my new refrigerator. Ben and his team arrived on time and were knowledgeable and efficient. The whole procedure went more quickly and smoothly than I thought possible. The team worked well together, their attention-to-detail was impressive: 1. sturdy plastic mats to protect the hardwood floor; 2. cleaning the floor after the old refrigerator was pulled out; 3. measuring to insure that the new refrigerator was perfectly centered and level; 4. using some of the Trim Kit from the old refrigerator to enhance the appearance of the new refrigerator by making it appear more built-in to the cabinetry; 5. hand polishing the interior and exterior of the refrigerator after installation. Ben and his team were friendly and professional. They were genuinely proud of their workmanship. They took a group picture in front of my gleaming refrigerator at the conclusion of the job. I highly recommend the services of Ohana Delivery Moving and Installation Services LLC -ODMIS!! read more

When we ordered a new fridge from Best Buy, we did not expect such a level of professional, high quality service from the delivery company. So we were pleasantly surprised when ODMIS came to our house. If we could give Ben and his guys 10 stars, we would. They not only provided white glove delivery service of our new fridge, took away our old custom built in, but they went above and beyond by helping us make the new fridge look like it is a custom built in. They took their time, didn't a clean and professional job, and even my very detailed oriented and hawk-eyed husband was impressed. We would not hesitate to use these guys again or to recommend them to any of our friends and colleagues who need any sort of repair, maintenance, or installation work. read more

Ben and crew are exceptional. They genuinely try their best to get the job done right the first time, follows up to ensure you are satisfied and are prompt. They will work weekends or over time, if necessary, to ensure your job and home is completely done. It is extremely difficult to find anyone who is able to install built in appliances on Oahu properly. I've had horrible experiences with general contractors or movers doing half-ass jobs. I wish I had known better. Anyone who has lived here long enough knows how hard it is to find good reliable help. You have little options and anyone who is "good" is booked out for months. Thank goodness for Ben and ODMIS!! They make you feel like your home is their #1 priority, despite their busy schedule. It seems the company is growing to keep up with demand. Thankfully they all seem super well trained, friendly and professional. Thanks guys and keep up the good work! read more

Ben and his crew, spearheaded by Lance, did an incredible job moving all our stuff into our new home! They maneuvered the heavy pieces of furniture around corners with Mary a bump on the walls or ceiling. A very professional crew--wrapping our big stuff in moving blankets and plastic wrap, and hauling, very cheerfully all our boxes and plastic garbage bags of stuff! I highly recommend these g read more

Ben (owner) went beyond the call of duty to ensure our dishwasher was installed timely and correctly. He had good follow up too by calling a few days after to ensure that the dishwasher was operating well. Five stars for value, efficiency and customer service. read more

Highly recommend this wonderful company...Troy and Bo did a over-the-stove microwave installation replacement in our home. They were on time, polite, kind, and professional. They completed the job with excellent workmanship, cleaned up every spect of saw dust from the install, and even shined the stainless steel microwave before leaving. The cost was extremely reasonable, especially for the quality of the service. Will definitely call them again in the future. read more

Amazing service! Our dishwasher installer Troy I think is his name went above & beyond making recommendations on what parts we need in order to stop a leak unrelated to his install. A week later when a new leak up. I called him and he came right over. He totally took a look and again it was not related his install. It was a broken faucet which he found the leak and told me what I needed to do to repair it. I highly without a doubt recommend this company. The customer service representative was always friendly and sweet totally kind and very competent. read more

DO NOT USE FOR APPLIANCE REPAIR! I previously had a great (5 star) experience with ODMIS. Justin installed an over-the-range microwave for us just over a month ago - quick, quality work and a great price. So when our washing machine developed a critical error (lid switch failure) a week before Christmas, I tried ODMIS again. I knew it wasn't their primary business but I'd called around and they were pretty much the only company that I could find open through the holidays that offered appliance repair. I spoke with Ben, the owner, and he explained that they were short handed with some people off for the holidays and overwhelmed with work since they were the only company in the area working through the holidays. I spoke to him again just after Christmas and he gave me Justin's phone number to speak with him. I gave Justin the model number of our washer and the error message. He did some research overnight and spoke to me again the next morning with a price estimate. Initially he thought he'd be able to fix the problem the same day, but it turned out that the part wasn't available locally. He ordered the part through a local supplier and estimated 3-5 days for delivery, which put it just after New Year's. I checked back with him after New Year's and he checked with the supplier. It turned out that the part didn't ship from the Mainland until a week after the order was placed. I waited another 3 days or so and started texting with Justin again. Still no part. It's now over 10 days since I last heard from Justin with repeated follow ups on my part by text message and voicemails. Nothing. It's now 4 weeks and 2 days since our washer broke. I spoke with Ben this morning and told him they're fired - I'm going with another company. He said that they've been busy and appliance repair isn't their main company service, but anyway you look at it, this has been a horrible experience. The communication and follow up has been very poor. read more