Ugh!!!! My Mother got a fur baby (Morkie) last weekend. Today makes the third time I've been in…read morethis store this past week. With all the customers in the CSRA that come through this store why is it that they only have one register open? Each time I've visited I've stood in a line 15+customers deep!!! Utterly ridiculous! Customer in front of me said she placed an order for pickup over hour ago. It's still saying they're working on it on the app. So now she's in line buying it and canceling order! They definitely need to do better! Two good things the cashier once I reached the register destination was very nice and she told me that they match most store prices except Amazon. Good to know!

Waited for 45 minutes for a worker to help with fish, asked cashier for help and was told to "just…read morewait by the fish" I do not recommend shopping here unless you have the whole day free to wait around

Took my 12 year old mini Aussie to Dog On It Grooming for the first time today and they did a great…read morejob! He was cut exactly as I requested and he was done in a timely manner. The staff was very friendly and sweet to my boy which is great since he gets a little anxious being left places without me. The prices were also very reasonable! We will definitely be back!

Best groomers in town. Calli always comes home soft and clean and brushed out. She doesn't let me…read morebrush her at home so it's important for her to get a grooming. I haven't taken any of the classes, but Lia, the owner, trained Calli when she was a puppy and the classes were great. If a new pup comes into my life we will be going there for training.

I took my dog there to be boarded. She's a senior 10 lb Havanese. They told me she needed to go…read morethrough a temperament test. They did not describe what the test would consist of. They put her in a cage for 30 minutes to see how she would react. The cage was above the floor, on top of another cage so she had no space to move around. It was the equivalent of putting a dog in an animal shelter. I decided to not board her there. I had a feeling if I had, she would have spent almost all of her time inside the cage and would not have been given opportunities to go outside, except to relieve herself. I didn't see adequate space for dogs to run, just lots of cages.

They took good care of my dog. I feel comfortable leaving my dog there. They accommodate my dog…read moreaccordingly. Staff is friendly just be advised they take cash only. I would recommend them. They even washed my fur any sheets.

I have a short list of people I would do anything for. I'm not talking about run-of-the-mill "can…read moreyou pick up a iced frap on your way over?" type of action, but whatever it takes to protect them kind of action. I say this because it also applies to four furry members of our family as well. Oscar, Benny, Bella, and now Charlie (recent addition) nap and snore with ease as they know I will keep them safe and fed at all cost. So any care and love shown to them is indirectly shown to me. Thus the reason for this review. Our previous grooming suddenly closed. As someone who is not about to attempt clipping toenails aside from my own and with a senior who needs monthly haircuts, this was a crisis. I had visited Woof Gang a few times when they were at their former location, but not since they had moved in front of Fresh Market. It was too vital to entrust this process to online only so I stopped by in person. The team was friendly, helpful, and very patient with my questions. I was still a little nervous as I pulled into the parking lot with the crew, but it was due to me being over worrisome. When the three of them (Charlie had not yet joined us) came out for pick up I almost had tears welling up in my eyes. They were the cutest trio you have ever seen. The haircuts and trims were perfect and the bandanas they were wearing made it a spontaneous photo session. But then along came Charlie. This guy is a senior hospice foster, which means we will love him until he passes in the days/weeks ahead. The shelter labeled him a Shih Tzu, but the groomer thought him to be a Brussels Griffon (the breed Ewoks in the Star Wars movie are modeled after). The grooming was right. When they brought him out he was the most handsome little old Ewok/man you have ever seen. They had cleaned away the matted fur and overgrown nails. All he needed was a cardigan sweater and a pipe. I am deeply grateful to not only have a groomer in place, but one where the team sincerely loves dogs, and most importantly my dogs.

We have a pretty particular border collie who I know can be a handful but we just received our fur…read morebaby in beautiful condition.. I gave very little direction as to her hair cut and they did a perfect (and speedy) job. I'm thrilled with our experience from drop off to pick up and we will certainly be back.

They always have what I need and they are friendly and my dogs love it there! From the care with…read morecatering to trim my dog's nails to just their Customer Service in general, it's a great experience!

went to get a new algae feeder or whatever fish, tanks were VERY DIRTY. Also there was 1-2 DEAD…read morefish in each tank. Overall if you are looking to buy a fish don't rely on them if you want them to live long. Living with dead fish in the tank lowers their lifespan. Talked to an associate and they gave us to someone else so on so forward. They all said something along the line of "We will work on it" in a sassy voice or "that's not my problem". Expected better Petco, a disgrace I even have to give this place a star.

Conner is so happy now I want to give a thanks to Ashley thanks so much for establishing trust with…read morehim and looking forward to continuing going there for him!

My dog loves it here! They're friendly and are good to the pets. They also have convenient hours.read more

this is my second time taking my dog to the pet smart in north Augusta the first time they did what…read moreI asked this time they did a horrible job they complained about my Dog not wanting to sit down during his cut the first time. if that was the case why take him back and reschedule and shave him bald just to half do the job my poor baby came back looking like a crackhead. I am hurt and disgusted with this, he's itching uncontrollably due to this I'm having to rub him down in coconut oil just to soothe him pet smart please do better if this is not what you desire to do with your career or whatever please leave thank ya.

I was shown the price on the PetSmart website as $52. When I took my pedigreed Schnauzer in, he…read moresaid for matting it would be at least $98.00. Isn't that a groomer's job for bath, brushing out, and full hair cut? Longer haired dogs, especially Schnauzers who have hair on their legs, get matted to some degree. They are liars. False advertising. Not to mention I had a 12:30 appt today and then he puts her in a crate! They should be ready to groom when the dog arrives otherwise what is the point of making the appt. I left without having my dog groomed. I am not paying an outrageous price just because this lazy Adam doesn't want to do what he is getting paid for.

A shout out to Michelle! Her patience, knowledge and particular concern for the health of my furry…read morefeline was greatly appreciated!

Spend a half hour conversing with me and you'll learn what/who has my heart; quality coffee,…read moredelicious dishes, local businesses, the arts. And my family, family including the furry members (Benny, Bella, Oliver). The three of them have me wrapped around their little paws. There is nothing I would not do for them. And so yes, I spoil them. The best food, treats, toys, bed, etc. They get it all. Even keep cold water in their bowl during the summer months. So when it comes to a place to shop I can't just hope for the best. And the team, they have to love my furry ones almost as much as I do. I don't care if you ignore me or never ask my name. But you best be getting down on their level and telling them how amazing they are and asking if they want a treat (of course the answer is always yes). And here, it happens every time. It doesn't matter if it's a slow day and I'm the only customer or there's an adoption event and the place is packed; my crew gets acknowledged. Over the years I have come for extra stuff like ear wipes and CBD treats (side note: those things work!). Of course the wall of toys is always a stop. And if I have questions or need further explanation on something, they are there to help. Oh yeah, they also delivery! Like to your front door so you don't even have to get off the sofa delivery. Love this place. You should too.