Brian was easy to work with, professional and reasonable…read more My carpet needed stretched and that's what he did. They did what they promised and for the amount they quoted me. I appreciate this in someone I hire for a job. I would recommend them!!

I had three areas of some new Berber carpeting that cats destroyed. Luckily I found your services…read moreand you made the carpet look like new. Thank you so much!

Our entire first floor was renovated with new hardwood. There was a great deal of tear out of the…read moreold wood flooring and carpet. The installer, Mark, was highly professional and did a fantastic job with the flooring. We were very impressed with his hard work and talent. It has been 4 months since installation, and there has not been any issues whatsoever. The wood from Legno Bastone is good quality and we love the look and coki Bill and his staff were easy to work with and responsive. We will use Medina Flooring again when it is time for our bathroom redo.

This company should get 6 stars bought flooring in the morning.Their awesome crew completed the job…read moreof replacing flooring in 2 bathrooms .which is hardest area to install by that afternoon Floors are beautiful,crew very hardworking and polite and talented.I would definitely recommend!

Adam and Jessie did a great job as installers. They explained everything to my husband and I…read more Jessie came over to measure about 2 wks before installation. so we knew then what the cost would be. And it was reasonable. They had a machine that they rolled in the new granite with. Adam explained what cleaner to buy and how to seal the granite again in one year! They were fun and I am enjoying my new countertops!!

Great experience! My…read morehusband and I recently remodeled our kitchen and when it came time to do the counters this place was a breath of fresh air to work with. After visiting several counter companies and feeling like none were the right fit I decided to stop by ramsier. I called ahead before visiting and was pleasantly surprised that they had the actual slabs to view. I showed up and worked with the owner to show the layout and come up with an estimate. Then he showed me the slabs. By the second one I knew what I wanted. After that they scheduled a time to template. My cabinets took a little longer so I called and rescheduled the template that was easy to do. On the template day they came out as promised and spent about an hour explaining the process and asking questions to make sure the layout was the way I wanted. It took 2 weeks before they came back to install which was half the time other companies at suggested to me. On instal day they arrived on time and were professional. They took care in keeping the process clean. The installation went great and the counters look beautiful. Communication was great and everyone was nice to work with!

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Dan was an amazing inspector. We fell in love with the property we were buying but knew the home…read morewas an old gal. His detailed report gave us the realistic view of what repairs were going to be needed to bring it back to glory. The report was detailed and well documented . Would highly recommend this company.

Kyle was thorough, professional and represented the company very well! He answered all of our…read morequestions and didn't tush through the process. I would definitely recommend this company . Thank you Kyle!!!

We had our floor redone after having the original floor done by Empire Flooring. With Empire the…read morefloor was replaced 4 times and still wasn't done correctly. To where they would not return our calls and fix the issues. Refloor came in ripped up the old floor and removed old flooring under that which should have been done by Empire. Yes Refloor is a little more. But there flooring is better quality and the work is done right the 1st time. When comes to cleaning the floor cleans so much easier and looks amazing.

Paid $10k for LVP in our home…read more Dishonesty - Zach Rose, salesperson, repeatedly emphasized that the people who install the floors are employees of Refloor. This was very valuable to us. See below for a description of the third party contractors Refloor hired to install our floors. Unprofessional - when the installers showed up, they were NOT employees of Refloor. It was a team of 3 people, led by Mike Matty who has his own company and is an independent contractor who brought workers with him. Day1 we walked into our home after they had been working in it and all we could smell is cigarettes. They also left front door wide open. Idk if they actually smoked in the house, but there were burned out cigarette butts in the kitchen. Upon the conclusion of the job the installers asked that I contacted them directly if there are any issues rather than going through Refloor. That raises ethical concerns obvi. Disrespectful - we were repeatedly told it was a 4-day job starting Tue and ending Fri. At the end of day2 the third party contractors told us they would be done on day 3. Good news right? Wrong, it became clear that they were simply rushing to get the job done and while I have no evidence to support my suspicions, I do think they were trying to get Friday off bc it was Memorial Day wknd. On Thur at 2 the installer called me and told me they'd be done by 430, so I left work early at 3pm so I would be there by 4pm. When I arrived they were far from finished and my partner also made a special 60-min trip to join me for the walkthru. We waited 2 hours then decided enough is enough and they need to come back the following day. The installers didnt like it, but at this it was 7pm and we lived 30 minutes away and had work to do at home. Installers apparently stayed at the home until 9pm rather than coming back to finish on Friday as scheduled. My partner and I were both working over 60 hours a week & they wasted 4hrs of both our time. Poor installation quality - floor is bubbling in 7 different places. They told me to wait 21days and see if anything changes. It only got worse over the following month so they sent out same installer to fix it. 1 of the 7 issues was due to water leak under bathroom floor - NOT the fault of the installers. But, they did "fix" the floor in one of the rooms & didn't put the trim back correctly. As Other 5 areas with issues - in all areas the floor is bubbling and in 1 area the planks are separating. Installer told me it's impossible to fix them, that's just how LVP is, and even mentioned that his last job was installed terribly and he doesn't care. We were never offered the option of paying extra to have our concrete leveled either, we were simply told that he couldn't do it. Zach Rose had told us we'd have the option of paying extra to have concrete leveled. They also damaged our trim upstairs. Customer service - anytime I called the company I was transferred/passed around exactly 3 different people, explained my question or issue three different times, and rarely found a resolution. I had to pick up quarter rounds from their warehouse and called 3 separate times to confirm that 2-3pm on a Tue would work. Each time that i called, i had to discuss this with three different people as i got transferred around (see above). When we arrived they were closed and the 2-hour drive was a complete waste of time. Slap in the face - I had discussions with David, Customer Service Manager. He followed his script, admitted the failures, and offered us a 2% discount. So now we have flooring that appears to have been installed by Helen Keller and we feel that the company spat in our face (figuratively) after putting their cigarettes out in our kitchen (literally). Edit: I've spoken with multiple unbiased 3rd parties who confirmed that my floors were installed poorly and that the concrete likely could've been fixed for a few hundred dollars. One of the individuals who inspected my floors also told me that Refloor is known in the industry for ethical practices and for paying people to leave five star reviews.

It's like we moved into a new house. We are absolutely loving our new floors! The installers were…read moreawesome as well as the Cole who got everything running smoothly!

Fantastic service and great quality!!! Steve D did a fantastic tile job!!!!! Did a wonderful job.read more

Deck King was contracted to paint my house, install wood deck and cable wire railing system…read more I made a bad assumption that because he lives in the same city he would take pride in his work. Found out no permit was pulled, lucky for me no one was hurt as he had a very young crew climbing 40 ft ladders. Several issues, he was told by the structural engineer hired that there were spots of rotted wood. He ignored and built the wood decking on top of rotted wood. This caused water to then pour into my garage. Had three different roofing companies pinpoint the problem. Jim basically told me it wasn't his problem and left. The "cable railing" he installed was not only not correctly installed (he was called back multiple times because the wires literally fell down but after only six months also rusted. The material used was not meant for outdoor use. He was not registered with the city at the time of service,my bad. Always ask to see proof and license. I paid a lot of money and have now spent additional money to repair. In addition, if zoomed in..they used two 4ft posts clipped together that covered with a sleeve.. this was holding up a six foot cedar wall. It kept leaning and didn't know why until the company that came in to repair took it apart. I DO NOT RECOMMEND

They did everything they said they would do. The deck was so clean I was amazed. Then I had a…read morechoice oh more than 30 colors and stains It was applied professionally and now it looks like a million bucks . The owner was an exceptionally nice person and followed through on everything that he said he would. I highly recommend this business.