Amazing home decor, very high end quality. Can't wait till they open the vineyard venue next year!read more

This is our 3rd time working with Denise Rideout and the team at Architechural Justice. our…read morekitchen is completed and turned out just as I envisioned with Denise's guidance. From the planning with Denise to the counter install to the new flooring, we had exceptional workmanship and service. The guys took on a huge job with removal of our tile flooring and replacing with LVT and it turned out so nice. They worked with us on our vacation dates and came in while we were away and completed the job. Everyone was very accomodating and the result is a gorgeous new kitchen!! Truly appreciate Denise and her consulting. Everything came together as planned.

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

We did not have a very good experience with Floorz in Strongsville. It took three times to just…read moreget the correct sample delivered. There were numerous delays in getting call backs. When we did decide to go with them, they measured incorrectly and didn't have enough materials which delayed the finishing of the floor. We did the tear out ourselves but they added on to the price for leveling materials which we felt should have been accounted for in the original bid. We really like the look of the luxury vinyl tile that we got but there are areas that squeak terribly.

it's such a pleasure to reccomend Granite Works ..... they exceeded my expectations in every way…read more..... they made process very easy and .... above all else ... made me feel like family. ..... I know this is sappy and sentimental for a review.... but .... I stand by it. ....... Thank you Everybody ! ! ! : o )

Went in to talk about a seam repair on my counter with them. The salesperson said they could…read moreabsolutely do that for me and asked for me to send pictures and they would set up an appointment. Sent the pics that day and got a reply that someone would contact me to set up an appointment. One week later still nothing. Sent another email informing them that no one has contacted me. One week later no response on the last email or contact to set up an appointment. I will go with a company that actually wants business and will provide customer support. Dale

The team at US Marble and Granite is wonderful at educating the consumer on which stone to choose…read morefor their home. I don't know about you, but before being introduced to USMG, I didn't know the difference between Marble, Granite, quartz, etc.... I didn't understand the value of having CUSTOM cabinets, as opposed to just picking out a cabinet from a catalog. They take the time to design a space around your life, your needs, your DREAMS. Having a conversation with Maher (the owner) about stone or cabinetry will reveal the passion he has for his business. Having someone take such care in the design of your house, as he would his own, is difficult to find. I guarantee, in choosing US Marble and Granite, you will receive just that. This team is the most honest, knowledgeable, hardworking, patient, and kind team in the business. I definitely recommend stopping in to see all they have to offer!

We have used US Marble and Granite for the third time for kitchen and bathroom renovations. Maher…read moreand his staff are exceptional at what they do. The inventory of stone is extensive and each unique and beautiful in their own way. This particular remodel was during the COVID 19 shut down. They went above and beyond to accommodate our schedule, make special arrangements to view and select our stones. Template to installation was a five day turnaround. Please don't hesitate to call Bryan or anyone of their knowledgeable staff when your looking for a unique product. The time and attention to detail equals outstanding service and a spectacular finished product. George and Kim Sterle

Ted worked directly with and my wife. Clear communications. Lots of chances to take samples home to…read moremake our choice. Believe me, that was not easy. When the day came for the installation, the crews arrived on time. They were respectful of our home. they cleaned up after themselves. Every one we worked with in the shop and in our house were very knowledgable and very helpful. I would highly recommend them to anyone looking for flooring. I know we will go back when we remodel our upstairs.

Had LVT installed and it is beautiful! Ted was great helping me choose the right color. And the…read moreinstallers were professional and cleaned up as they worked which allowed us to live in the home comfortably while the installation took place. Thanks for a great job!

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

Iris was excellent as our designer for our new kitchen cabinets, countertops, and sink…read more They have been in over a year now and I love them all. My issues were with the contractor that was suggested. After a year several of the cabinets loosened up. I had another contractor check it out and he discovered the cabinets had short less than 1/2" screws holding the lazy susan and other cabinets which broke away and also many of the other cabinets loosened. I did not call Iris due to the fact it was installed improperly and that was my choice for contractors not her fault. So just make sure you watch who you hire to install. They leave that to the customer. This was all new to me,Learned alot

Terrible experience! I'm going on 3 months now and stop…read moredon't have all of my furniture. Northeast broke my items twice! I've called channels 3, 5, 8 ,and 19.

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

Great experience with Cleveland Hardwood Restoration! Jessie really knows her stuff and gave me…read moregreat advice during our initial consult. Her team beautifully restored the floors in my bedroom and I couldn't be happier with their work. The team is friendly, communicative and reliable and they do a fantastic job at a very fair price. Could not recommend them more!