Jake discussed the options, including skipping repair and buying a new machine. When I told him…read morecost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost. He also did some extra work to save my content in case the Carbonite backup was incomplete. It was a pleasure to do business with him!

Hear me clearly: this is the guy you want working on your PC. Jake is an incredible PC repair…read moreguy. He is the perfect combination of expertise and customer service. After another outfit in town couldn't fix my PC in three weeks, Jake fixed it in five days. This included bird-dogging the US Post Office when they lost my motherboard. Once he received the part, he had my PC up and running within an hour. I was extremely pleased with Jake.

They are a life saver! I reached out to them pretty late in the day, my computer had shut down from…read morea virus and the technician came straight to my home in under an hour and was able to fix everything. 12/10 would recommend again.

From the owner: We offer in home visits for consumers, on-site and remote solutions for commercial clients, and a…read morelarge array of services. Everything tech related is our specialty! Computer services, printer installation and repair, website services, network line installation and repair, application and hardware training, and so much more!

Greg worked on my wife's HP Pavilion laptop. The rates were good, the work done was effective in…read morefixing the known issue that we had. Another issue presented itself after the repair and Greg solved it without any issue. He was able to salvage our memories on the computer. Beverly was very helpful also.

I was having problems with my computer shutting off randomly, so I decided to bring it in to…read moreConnecting Point to have it checked out. The people were friendly, and they let me know in advance that it may take a while for them to get to my computer because they were backed up with other customers. They also made sure to let me know that I may be charged if they had to do anything to the computer. They never gave me a concrete amount that they would charge, but I was fine with all of these things as long as they could help me with my computer. A week and a half later, they called me, essentially saying that they couldn't find anything wrong with my computer after testing it for a while. I was relieved to hear that maybe my computer was magically working up to par again, and gladly paid the $40 charge, thinking that there shouldn't be any problems. Unfortunately, my computer hadn't changed a single bit and I experienced all of the issues that brought me to Connecting Point in the first place, and now I was out $40. Without anywhere else to turn, I decided to take matters into my own hands and look inside my computer. After about 15 minutes of looking at wire connections, I noticed that one of the connecting cables to the motherboard was not properly connected. I snapped it in, and my computer hasn't had an issue since then. They had my computer for a week and a half, and couldn't find a simple connection issue, and then charged me $40 for running a few tests. I feel scammed.

10/10 visit! had. my phone fixed in little under a hour and talked me threw everything. overall one…read moreof the best experiences I had. :)

My nintendo switch has been broken for years. I brought it in and they had it fixed within a day…read more They also fixed its fan for no additional charge.

Brian went above and beyond my expectations and demonstrated professional expertise in resolving my…read morecomputer issues. I strongly recommend Fixed by Fletcher.

Fixed my laptop for less than half what every other place offered ($60 versus $150-$200). I'll be…read moregoing here in the future for all my computer repair needs.