I went to Office Depot too buy a new laptop. There was a lady who was working on the floor and a lady sitting back behind a desk area. The lady who was working on the floor said that she had the computer I wanted in stock, but then I heard her talking to the lady behind the desk saying "no sorry, you can't sell the display unless it goes on clearance" so I asked if we could order it and she said something completely contradictory, she goes "you can't order clearance items." The other lady told her it was not a clearance item, so the lady behind the desk says very rudely to the other lady "I don't know which one they want." Then she looked at us and goes "sorry, I'm trying to do something else." I started to get her to order one for us, but I changed my mind after I found out that they didn't have site to store orders. The combination of her attitude and the fact that I would have to have it shipped to my house made me change my mind. And she really couldn't have cared less if I had purchased it from Office Depot or not, her attitude the whole time seemed to be that I was interrupting her with whatever she was working on read more

i had to poo really bad the restroom was clean ... staff is nice and professional .. Melissa helped me print my birthday invitations very fast very helpful. i come here often i always buy my supplies here. read more

Just moved to Huntsville from The Woodlands area, and I had a pleasant experience with a young man who walked me to what I needed and also looked up items that were not in stock. Also just ordered a large poster board mounted to a foam board and it was ready within 2 hours of the store opening. I didn't experience what ogres mentioned so as of now I'm a happy camper. read more

Melissa is absolutely AMAZING! I ordered invitations for my mom's baby shower and they got sent to the warehouse and not the store! She immediately printed them so I could pick them up today! She was so kind and patient with me as I was stressed and upset. She is a lifesaver! So thankful I got to meet her and for all of her help! Someone give that girl a pay raise!!!!!! :) read more

Numbers Numbers Numbers... Cleanliness 1 out of 10 This place was absolutely tore up! Paper on the floors, merchandise on the floor. Dirty floors. I would compare this to a unorganized resale shop/thrift store. Staff 1 out of 10 The staff didn't say a word to me at all. I was looking for a small wifi adapter for a friends laptop, but no one said anything and since there was junk everywhere you couldn't find anything. Would I return? Nooooooooooooooooooooope it was just awful and you'll do better buying stuff online. read more

Great staff, and very knowledgeable. Had some business cards made and they helped me through the whole process.

I couldn't find what I need and there wasn't anyone around to help. No one at the register but a woman who was busy walking briskly around carrying things. She never said a word and looked in the middle of something so I didn't interrupt her in case she was helping someone else. There's usually someone greeting you and offering to help like in the computer/tech area, but not today. I saw a guy who had a box and looked like he needed help too. Next time I saw him his hands were empty and he was heading to the front of the store. I walked out ahead of him. I found what I need at another store. read more

Today I placed an order for a 1-hour print job at this location and paid online in advance. Two hours later, I dropped by the store to pick up the order, and was told they wouldn't have it ready until this afternoon around 2 or 3. I needed it by noon at the latest. A quick phone call alerting me that they were backed up, would have given me time to send them to a different printer. I asked the desk attendant if I could cancel the order, she deferred to the print associate who flatly said "I can handle it" without even glancing my direction. The young lady tending the desk was very polite, and articulated that the order would be cancelled and refunded by the girl doing the printing. (Which has yet to happen...) In previous years I've not had a problem with this location - lately, that's not been the case, as this isn't the first problem I've encountered with the print center in the last couple of months. I understand things happen, but a little customer service, courtesy, and manners would go a long way. read more

If you want to go and purchase something at this store, you will probably do ok. Provided they even have what you are looking for. There are times they do not even have the basics such as ink to fit our printer. My biggest issue with this store are the business services. Yesterday, I took in a bag of papers to be shredded. The two female employees were standing there shredding my papers and looking disgusted doing it. It appeared that they were wondering why I had brought all of it in. Then I told them they could put it in the trunk. They couldn't get the locked container open, called a store manager. He proceeds to open the trunk and stuff the rest of my bag in. I wanted my bag back, so he did re-open it, dump the contents in (something flew out) and returned my bag back. This is the most disorganized place i have ever been in. We aren't a big business, but a competent shredding service is extremely important to me. We have had our identity stolen before and it is not a pleasant experience to go through. I also handle my father's affairs and I do not need his identity stolen. I am going to investigate on-site shredding services. I don't care what it costs, Office Depot does not fill me with confidence in this area. read more