I didn't buy anything, but I did learn that they have great customer service. Here's what…read morehappened. I was next door waiting for the Thai restaurant to open. I was on my way back from the Chicago Western Suburbs, driving back to Milwaukee after visiting my dying father in a hospital. I had to take a call from a close out of town out of the country relative and it was too cold standing outside to talk to I ducked into the nearest store, this one. There was no one else in the store, and the sales guy came up to see if I needed help but then overheard enough that he politely and discreetly turned around and surreptitiously went about his business. When I finished the phone call he recognized I didn't actually want any paint and left me be even though I didn't leave. I can't explain why but I was staring at some cans of paint, and later it registered on me that they have a pretty good stock, and of course Benjamin Moore is a high quality paint. I think one of the foundations of good customer service is reading customers and figuring out what we need. I'll tell you when I do need paint, I'm coming back here even though it's 45 minutes from where I live. It's next to an excellent Thai restaurant. One more plus, the owner supports the Northwestern Wildcats.

Poor customer service. JC Licht should own their mistakes and make it right for the customer…read more They will not even try to meet the customer half way.

I bought a very small candle with a scent from crate and barrel for Xmas. It let out an awesome…read moresmell. So I figured I'd get that scent from yankee Candle. Well it's Ben burning all day, and doesn't compare to crate and barrel. You are not up to your usual standards. I will be shopping elsewhere

Was given great customer service by all the associates…read more Jessica was a great help with helping choose my candles So glad we were able to find the store

Yesterday my best friend and I went to Gurnee Mills to look for an outfit to wear to her birthday…read moreparty and we were having no luck in every store we went to no one was helpful or friendly even. It was hard to even find anyone to ask a question to. And then we went into Buckle and it was best decision. All of the girls were so helpful. It literally felt like the scene from the movie Pretty Woman where the associates were doting on her bringing her clothes to try on and making her feel like a princess. Those girls who worked at Buckle in gurnee mills on Saturday, May 16th 2026 were the absolute BEST Thank you for making my BFF feel so comfortable and helping her find the perfect birthday outfit!

I have never had a problem when walking in here and getting somebody's attention to help me out. I…read morehave bought several items here jeans, tops, and have never been disappointed with a purchase. I had to return a pair of jeans and everyone working there made it so easy to read not only return, but to just exchange it for a different brand I highly recommend this store to anybody who is looking for quality clothing.

I can not say enough great things about the customer service this store has. I don't frequent this…read morestore often, but when I do its more or less to window shop and kill time while my son is at his karate classes next door. Over the last few years I have developed a relationship with the staff and they know my love for the Golden Girls, so when I pop in it is to see if there is any new Golden Girls merchandise in stock. Last night I received a voicemail from an employee informing me some Golden Girls items were back in stock and wanted to know if I had them and wanted them if I didn't. I stopped in tonight and was greeted by another employee by my name and informed me of the new Golden Girls items they ordered and were excited to show me when they came in. Again, I don't come here often but when I do I feel like more then a person that "just buys stuff". I am treated wonderfully. Thank you Steve and Liz and the rest of the staff for being you. Thank you for being a friend!!!!

A gift or little something for anyone can be found here. Can't find something? Ask and the…read morefriendly ladies there will help you. If they don't have it, they will call another location for it to be transferred to their location.

I had patio blinds installed. My walls were damaged by the…read moreinstaller. Their products are way over priced and of poor quality. I have pictures. I have had Lowes, Home Depot , etc, products and installation and they were perfect.

Easy to work with great designer who listened and fulfilled my needs and desire for art studio…read moreroller shades. Great installer!

Amazing store ! Went to buy a patio set . Wow I got a new little one for my balcony patio. Less…read morethan 1/2 price from retail store & Brand new too. This place has furniture indoor outdoor, Tools , ladders, plumbing supplies, Air conditioners The workers are so friendly too. They told me every week they get new shipments in!

The Owner is an amazing Lady! She is very kind &…read moreunderstanding. A super friendly polite lady who makes Great Deals! I bought an outside Patio set & some really good professional tools At A GREAT Price ! Every week she gets in a truckload of new things!