I'm very impressed by the consistent quality of their product selections. And, when needed, the…read morestaff for their friendliness, professionalism and knowledge. I enjoy shopping here. I discovered new products every time I visit. The parking lot has adequate parking spaces. Shopping carts that you can take to your car to unload or drive up to unload. They have surveillance and will post your mugshot so, lite fingers beware, they prosecute or, their chainsaw will bring instant justice. I recommend starting with a hand. I recommend this ace for it really has practically all your needs. The shopping experience here is joyful and, after all, tis the season.

Large well stocked store with friendly and helpful employees. Brian was very helpful, and employees…read moreat checkout were very friendly.

Like the neighborhood Ace Hardware stores that I used to depend on when I was younger. Helpful…read moreworkers who don't run away from questions like at Menards or Home Depot, though the inventory is lower than the big box stores. Great deal on soil from compost, good deal on bulbs for Fall planting, and I got help to replace a toilet seat. Turns out there are only two common shapes for toilet seats, and replacing a broken one isn't hard at all. I did it without even a You-Tube video, but I did get a helpful Ace Hardware worker. Plenty of parking.

Wonderful new store (used to be a True Value) that is newly remodeled and stocked for all of your…read morehardware needs. Friendly, knowledgeable staff who really care about helping customers- something you don't see too much anymore. Go in and find your bargains!!

Patient and Helpful, I needed help, looking for a part to a cabinet lock. It was a custom size, so…read moreI was given a close by business suggestion. Knowledgeable help here! Offered help as soon as I went in the store. Was on my lunch from work. I will go back when I have time to shop.

My son had requested a piece of cut fiberglass from a hardware store on Douglas Avenue. This one is…read moreclose, so I go there, to see if they'd make the piece he wanted since I was there to get it & told them I'm not sure I'm at the correct hardware store.. Rather than look to see if they'd received any dimensions, the guy starts rolling on how they don't do these pieces ahead of time because sometimes people don't show up. Fine, I'd said that I figured they would wait until someone was there. Gave them my son's name, and the guy repeated himself about not doing it ahead of time, and if they had anything, it would be written down (waves his arm). He didn't even look, so I said my son's name again. He keeps repeating that they don't do it ahead of time. I told him again, he would have called with what he needed, and that he'd send someone to get it. So he asks me what he needs, and I said again, I don't know, he'd called a hardware store on Douglas with what he needed, and I'm not sure if I'm at the right one. He asks oh, he's not answering? Um, no, I don't even know what shape he wants, and he starts arguing over only doing 90 degree angles... well, squares & rectangles are 90 degree angles, and they're different shapes, and I didn't have a size. I was asking if they had the dimensions that my son called in so they could do it, or do I need to go to the other store. If he didn't remember the name, and there's no paper, the appropriate answer would have been, "No, sorry, we can't help you". Yes, I caught it the 1st time when he said that, and he's arguing about how I'm repeating myself. I was asking if they had the dimensions my son called in, it's a yes or no answer... And if that was a yes, now they can cut it now that I'm here, but no, the dude wants to go on repeat about not doing it ahead of time. So when I finally said I'm not arguing with him, he called ME ridiculous, when he clearly wasn't understanding my question, as a native speaker of Midwestern English. A pre-ORDER is not the same as pre-MADE. Just like you can't get a key cut without coming in with a key, fine, they won't cut fiberglass until the customer comes in to actually buy it... but did they get the request or didn't they? The answer would have been a yes or a no. Not an argument of what they do or don't make at the store ahead of time or not. Their customer service really stinks back there. The cashier was nice, though.

This hardware store is a convenient place for eastsiders to pick up odds and ends. They often have…read moresales on things I buy, they have a great selection of things! Paint, cleaning products, llightbulbs, bird seed, key copies, even snow blowers. The employees are friendly and knowledgeable. You will always be greeted when you enter the store. They have a rewards program as well so you can earn discounts over time and get notified of sales. Check it out!

After a disastrous, month-long experience attempting to order a grill from Lowe's, we decided to…read moretry our luck with Ace. Ordering online was easy and they had exactly what we were looking for - a Weber grill with free assembly and delivery. We ordered on a Monday and delivery was expected that Wednesday - so FAST. Well, we received a call from them on Tuesday indicating that they've assembled the grill and would we like it early/that day! Yes, please! They were there within an hour or so and brought it to the patio. We should have just ordered from Ace in the first place! Lesson learned.

Customer service is excellent! Very friendly and helpful…read moreStaff! Small place but alway have what I need! Highly recommend!!

A great local hardware store. I've gone in for advice about picture hanging, plant care, clogged…read moredrain repair, and more. They've always given me super helpful guidance and the right product for whatever problem I have. I like the variety of plants they have for purchase. Not a huge amount but a good amount for a store this size. Very friendly and thoughtful staff.

Nice people. Helpful. Chillest kitty cat on the planet. (Yelp says this needs to be longer)read more

Place is great. Always has the bolt or nut I'm looking for. Located in Western Racine County, which…read moreis primarily a Right leaning area, this business does not bow to political pressure or scare tactics. They make keys, rent equipment, and even have a beer store connected to it. If you want to go support Bog Boy Box John Menard, be my guest, but be prepared to be accused more than once of shoplifting and damn u if you don't wear that useless mask. I support this Ace. Good place, good people, good product.

Old school hardware store that has a little bit of everything along with knowledgeable and happy…read morepeople willing to help you.

The hardware store as many items you cannot find at a big box store. The staff is more…read moreknowledgeable, and it's very convenient compared to going in to a super large store and wandering around for an hour. Prices are slightly higher, but the small store was atmosphere is worth it.

I love this hardware store. Where else can you get single screws? I buy extra stuff to help the…read morebusiness. Great place!!!!