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    Office Depot

    3.2 (12 reviews)
    Closed 8:00 am - 9:00 pm

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    Stability IT Solutions - Stability IT Solutions Logo

    Stability IT Solutions

    (3 reviews)

    I had a small interaction with this shop after another repair company in town treated me horribly…read moreand I decided they wouldn't be getting my business. Zack was very helpful and honest about their process, how long he thought it would take, and what the costs may be. About two hours after I delivered the product to be repaired, I received a phone call letting me know they could not do the repair. While I was dismayed to find out, they were very polite and did not charge me for their time to look at the device. If I had a product that needed to be repaired again, I would certainly give them another try.

    Had a computer repair emergency yesterday (couldn't get it to boot up).. did not know where to…read moreturn. Thank goodness I found PC Guy! Zack was very professional, forthright and helpful. I figured it would be at least a day (and so was ready to cancel my coming work shift.. work from home on my computer). So, imagine my surprise when Zack called 20 minutes later letting me know that he had identified the problem. He ran further diagnostics, made some program changes for me and I took my computer home later that same afternoon. The rate was more than fair. I've had lots of negative experiences with computer repair shops and people in the past. PC Guy and Zack elevated my view profession. Integrity, expertise, courtesy, professionalism, value.. just a few words to describe them. I hope I don't have computer problems again in the future.. but if/when I do, I know where I'll be going for repairs: PC Guy!

    Best Buy

    Best Buy

    (53 reviews)

    $$

    I took my iPhone to Best Buy's Geek Squad for replacement of the battery. It took 5 days, due to…read morethey have poor inventory control and were unaware they had no battery in stock. Three days in, I went up there and demanded my phone (to take somewhere competent) and they suddenly realized the battery had come in. After promising to have it for me at 10 AM the next day, they called and said they discovered it needed another part and would take 3-5 days to get it. The part was a back glass that they had broken. They offered a loaner phone, but that requires taking the phone to my carrier to activate and then again to deactivate - not at all convenient. Two hour job = five days. I had gone there as they are an Apple authorized service provider, but they are nowhere near the quality or service of Apple.

    My husband went off to Best Buy this morning with an android phone that had been misbehaving for a…read morefew weeks. Neither he nor I are the most tech-savvy of people, and he was prepared to buy a new phone. Fortunately he fell into the hands of a young staff member who - instead of just selling him a phone - took the time to diagnose the problem, correct it, and then send him on his way with a working phone and a new screen protector. This is why we do our tech shopping at the Normal Best Buy. I don't know who is in charge of training and managing your floor crew, but they do one helluva job. I wish we had gotten this young lady's name, because she's straight-up stellar.

    Office Depot - officeequipment - Updated May 2026

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