After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Worst nightmare,your furnace goes out in the middle of the night on a weekend! Called Plumb Crazy…read moreand they had someone here within an hour on Saturday morning. The guy had to find a supply house thst would get him the part . He drove all the way to Peoria and back,installed the new blower motor, and had us heating by 1pm. I highly recommend Plumb Crazy and the great tech they sent!!!!A+++++

They helped my mother-in-law with a clogged drain line in the floor of her basement line, fixed it…read morein flash. I recommend them.

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

They dm'd me via YELP after a sent a request to a different plumber (I thought I was just doing the…read moreone, YELP sent it to FIVE plumbers). When i didn't respond they followed up a couple of days, then waited. They were willing to come out for an estimate on Monday, but I wasn't available. scheduled for Wed. Dustin reviewed what I needed (answering all my questions) , but did not have the parts on his truck. We agreed on a price and that he would come back the next day. Apparently the next day they ran into unexpected issues on the job before me. Let me know and we rescheduled for Friday. Job was done promptly first thing in the morning. Quick and efficient - cleand the area up completely. Workers were all very pleasant and knowledgeable. The delays dropped them from a 5 star rating.

I have used them for years. Started when their A/C technician, Brad, was working on house across…read morethe street and, when he was done, asked him a question and got a (free) extended and thoughtful reply. They do good work (we have used for furnace, A/C, and plumbing (real like plumber Mike). Huge plus: they give you a very narrow window of time when they will show up. If they say they'll be there at noon, they are there at noon or you get a call if they are hung up, which rarely happens. None of this "We'll be there some time in the afternoon" crap.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

For the second time I called Covenant to help with an emergency problem and was told I'd have to…read morewait 5 days for someone to be able to help. The problem was toilet-related and I have only one bathroom. I do not need a plumber who can't help with emergencies!

Amazing service! It started with Amanda answering the phone to the notification text with a…read morepicture to let me know that our plumber was on the way. They took a look at our water heater and gave me options on what would be best for my house. They cleaned up their area and it was cleaner when they left than it was when they got to the house. Stop searching and just call!

Good luck with overpriced not quality work from a rude owner. Wouldn't let them touch anything I…read moreown.

Had a burst hot water heater, they were fast and had my new tank replaced before the weekend,…read moresaving me from cold showers for a weekend. Also fixed my supply shutoff valve, the cost of which was less than a "service fee" that another local company tried to charge me. Neighbors vouched for and have been using Redbird for years and so will I.

Best plumbers you'll find in Bloomington! We always request Ethan. He is a top notch person and…read morealways gives us a great explanation of the work needed and offers us options for the work.

Platinum Plumbing was unable to do what I needed and wanted, but Ethan was one of the most thorough…read moreand knowledgeable professionals I have ever dealt with. I would highly recommend Platinum Plumbing, and would not hesitate to call them again, myself,

Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

I've done my share of plumbing, so I know professionalism when I see it. I would highly recommend…read moreR Maquet. Rob and Justin were great. I had 4 quotes for the replacement of a hot water heater and their quote was a fair price and quality was exceptional.

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

Replaced my water heater at a reasonable price. Explained everything to me. We're in and out…read morequickly. Cleaned up. Exceeded my expectations. Would recommend.

From the owner: We have served the Bloomington, Normal, and surrounding areas residential clients for over 25…read moreyears, providing top-notch plumbing services, including sump pump replacements, drain and sewer cleaning, excavation, and light remodels. As a family-owned and operated company, we are committed to delivering reasonable, reliable, honest, and professional service to all our clients. When we come to repair your plumbing issues, we address the root cause of the problem. We are not pushy salesmen selling you something you don't need, and we offer competitive pricing, guarantee, and honest work. Our clients can call us about the warranties we offer. Call 309-262-8808 today and see what we can do for you!