Exceptional customer service. Keith took the time necessary to understand my complex plumbing…read moresituation for which there was no known adapters to directly resolve. Applying his plumbing knowledge he worked with me for over 20 minutes to iteratively figure out the best and simplest alternative solution. Once identified he got me all the necessary, fittings, tools and pipe necessary to complete the project. He then cut the piece of pipe I purchased to size and showed me and allowed me to practice connecting and disconnecting sharkbite fittings. The project went together as designed and all is working well.

They helped me find and source an elusive cabinet hinge. This was way beyond normal advice. I would…read morehave been lost without their observations and suggestions. They are helpful with years of experience that you'll never experience at a big box store.

Steve and Jim are paper superheroes. Huge selection and very knowledgeable. Glad to have a business…read moreas friendly as theirs in Traverse City.

I paid $38 to be handed an envelope of blank gray rectangles and then told it was my fault…read more I dropped off a disposable camera for development. A week later I picked up my prints, went to my truck, and opened the envelope. Multiple frames were completely blank. Not underexposed, not dark, just featureless gray. No image whatsoever. Several more were so faded they might as well have been. I walked back in immediately. The employee looked at the negatives and, rather than offer any acknowledgment or accommodation, told me I "needed more light" and should have "used a better camera." This response is both condescending and completely beside the point. My complaint was not that some photos turned out poorly... that's the nature of film. My complaint is that they printed and charged me for frames that contained absolutely nothing. Here's the part that's genuinely indefensible: at no point during the development process did anyone contact me to flag that a significant portion of the roll appeared blank. A five-second phone call like "Hey, several of these frames look empty, do you still want prints?" would have been the bare minimum of professional courtesy. They didn't make that call. They printed everything, charged me for everything, and then refused even a PARTIAL refund when I raised the issue. Charging a customer to print blank frames and then talking down to them about it is a remarkable combination of poor service and bad attitude. Do not bring your film here.

Amazing store, very knowledgeable staff, prints and used/new gear…read more The store is like my Disney.

When I came into the store last week, I was viscously accosted by new appearing employee Otto who…read morecame running out of nowhere to scream, "I saw you on the cameras!" repeating it as his main assertion and privacy violation for a regular shopper who has spent thousands there over the past several years. "You were spraying the primer spray paint on the floor!" Mom and I were taken aback and he looked infuriated, seething and staring at me menacingly, then sneering. I observed his red eyes which I told him was because he was an angry man. I told him never was a warning given, my Mom added no note was there to indicate not to. She told him, perhaps next time you can give her a piece of cardboard to spray on so she knows the nozzle is working. He agreed verbally to do this next time. I told him that not even one time did I not purchase one of those cans which happened to be working. Last year, I had one or two returns when some nozzles were not at a critical time. Mom and I were very upset by his hostile encounter, she was indignant and outraged that he didn't ask politely but confronted me in such an abusive manner, and we shopped for the next cans of primer at Walmart where we observed other testers had made a sea of marks on the floor also testing them out. Instead of the agreement made by Otto, the store violated me again as I walked in the store today and was called out by the female manager Mikki at the register. She also repeated, "you were caught on camera!" angrily. She said I sprayed spray paint on the floor and was not allowed in the store anymore. She added, the police would be called. I promptly called the national number to report the situation and let her know a lawsuit of rights violation would be submitted along with this negative review. Not even one warning was given. Otto provided one and we agreed to abide by it. Otto also agreed to provide a piece of cardboard next time and did not hold to his arrangement to provide further neglect of duty. This goes along with inappropriate interactions with the customer and lack of being the friendly neighborhood hardware folks they used to pose as. They were inconsistent and did not stand behind their own agreements to violate the business-customer rules. I will upload a snippet of my lawsuit when finished where my rights were violated and I was lied to. This Ace should pay for my gas as I'm forced to go to the downtown Ace Hardware and I should be allowed to shop at the local hardware store convenient for me.

This is a fabulous, incredible, awesome hardware store. If you are looking to recapture that ole…read moretime helpful staff this is the place. On entering, someone greets you and asks if you need help, and even if you don't it's not hard to find someone to help when you need it. Lot's of knowledgeable people. I've gone in many times to find supplies for my often quirky projects and there is always someone with helpful advice.

Brand new Ollie's and just went today. My wife and I like it. It's a little small but that's ok. It…read moreis more organized and a little more things to get. Employees were really nice and friendly. Price is always good for half the regular price in Walmart or Meijer

Friendly staff, knowledgeable about their product and well stocked and good location. Thank youread more

The woman working here felt she needed to remind a customer with me that was somewhat overweight…read morethat she was in the "wrong section" because she was in the petite section, and then tried to excuse it saying she meant by height, despite not even knowing who was being shopped for (hint, we weren't even shopping for that customer she made the comment to). She immediately judged based on looks and that is beyond disgusting and rude. Would not waste your money at this store.

I can't say enough about this place. Great selection. Amazing prices. Better technology for the…read moreOptometrist than I have seen before. And the most fabulous service than I've ever had. I ended up order two pairs of glasses which they said would be 10 to 14 days to arrive. They were ready in 4. Then they adjusted a pair of Tom Fords that I purchased somewhere else that no one would touch ( including the Tom Ford dealer). Unbelievable. Don't go to anyone else in Traverse City.

Friendly staff. Excellent selection of frames. Great optometrist onsite. Good location.read more

I was provided intel about this market by a person who gives the grand tour of this stately and…read morehistorical Kirkbride complex, formerly known as Traverse City State Hospital. It is now a nearly fully "refurbished" and modernized Kirkbride asylum re-purposed with special attention paid to historical fidelity. You don't see that very often, and that alone is worth a visit. When our tour concluded, it was brought to my attention that the best, three-cheese grilled sandwich could be found here. With such an unassuming menu, you would never even know they served sandwiches. But I tried the mythical grilled cheese and it was good, so five stars to Michigan Farm Market and congratulations on existing within this amazing new marketplace in Traverse City!

Just finished lunch in the area and I was craving something chocolatey. We were walking around and…read moreI found this little shop. I got their Salted Chocolate Chunk cookie. Honestly I think the price was a little too high, but like I said I was craving something! It was a little smaller than my palm and a little more than a dollar. A typical guy could finish the cookie in two bites. The cookie itself was pretty good and hit the spot perfectly!