2015 as a sole proprietor no one wanted to do business with me when I was in big need of a…read morecommercial printer, however this company took a risk on me and let me lease a commercial printer and I still have this printer today. I have never needed a service call other than setting up the machine to new Internet. I now live in central Florida with no service companies Within an hour and a half drive, so I reached out to Appalachia and they were happy to help me and through the 1st email I was able to describe the problem and the tech was able to tell me what part to order, and I've already did a test run on how to install the part and now feel very confident I will be able to install the part myself. Now I am just waiting for the part to arrive. Thank you Appalachia Business Communication

From the owner: Appalachia Business Communications can handle all your Office Automation needs…read more Appalachia Business Communications can handle all your Office Automation needs. We are totally focused on you, our customers, to ensure that your needs are always met.

I'm not sure why this location has such bad reviews. Every time I've needed something right away…read moreI've been able to go in and have great service with a smile from the employees. Whether it's ink for my printer because my daughter needs to print something for school tomorrow and we ran out of ink or I'm returning an Amazon return, every one has been great. They have a big selection and we do our back to school shopping here too and they have good coupons on the app.

I guess I will be the jerk here but I am tired of seeing non service animals in stores they do not…read morebelong in. If you can't be away from your pet for an hour or hour and a half or your pet can't be away from you, don't subject the rest of society to your problems. I love animals. Not in my grocery store and not sniffing me in this staples store today at noon the cutest thing bumping into me. And the dude didn't have it on a damn leash to boot.

Friendly staff! Consistently lock the doors before 6:30 close time. Many times 5+ min so plan…read moreaccordingly.

Due to my Amazon addiction, I am in here at least once a month for returns. Always a speedy and…read morepleasant experience. Today, I came in with a return and mistakenly thought it was usual instructions to bring in my return without a box or label. Reginald informed me that the system was actually asking for me to bring it in a box or bag for their label to go on. Oops! Reginald didn't even flinch and jumped in with solutions. He said he could tape it up in its current bag and place the label on that or he could search in the back and see if anyone was tossing a box (they were). He placed my item in a rogue box, taped it up and placed the label on. He didn't HAVE to do that for me, as it was my own mistake. I always love giving shout out for extraordinary service. He definitely deserves it for patience, friendliness, and problem-solving. Thank you!