Stopped in to get some printer ink. I picked up the store brand of refills for my printer. Clerk…read morecharged full price for the brand name. When I challenged it, the clerk said that's the correct price. I was in a hurry, so didn't argue further. I expect I can go elsewhere next time.

Didn't have what they said they had on line what I got was not what I needed. I drove an hour to…read moreget there. Not a happy camper at all.

We've had this couch a little over 2 years now. It is the Stanton 338, we upgraded to the…read moreperformance fabric that we were told was best for homes with kids and animals. We picked this fabric because we have two large dogs that get on the furniture. We were told that just getting on the furniture would not tear or snag the fabric. On day one when the couch arrived our smaller dog of the two jumped on the couch as normal and it snagged in several different places. I called the store and tried to talk to a manager but wasn't given one. The salesman put in a request for their "fabric expert" to come out to the house and see if we had been given defective fabric. He deemed the fabric to be of normal quality. We also had feathers upon feathers poking out and coming out of the couch. He told us that after 2 weeks that would stop. We were also concerned about the comfort of the couch. It was very stiff and uncomfortable compared to what we sat on in the store. To this he said it just needed time to "wear in". Here we are a little over two years later and we are not any more satisfied than when we got the couch! We went to Woodleys because we wanted a quality couch and if something went wrong they had a warranty to take care of us. We asked several questions about this when we bought this couch to be sure it would be taken care of. Nothing could be farther from the truth! We bought it during a sale and still spent about $4k on it! Or more like wasted $4k! As you can see in the pics the cushions have not faired well! They did not keep their shape whatsoever! The back cushions sag and have little balls all over them that have to be shaved regularly (advice i was given by the salesman and the "fabric expert"). We have kept the bottom covered since day one when it snagged to protect it as best as we can. But even with covering it the bottom cushions too have balls of fabric and worst of all have lost their shape! They sag and have flattened out significantly on the corners so you sit in holes between the cracks of the cushions and you literally can feel the frame under you! They say to clean with water only which does NOT clean at all! We are so disappointed with this purchase and hope to warn others never to buy anything from these crooks! Also the pile of feathers is just what comes out of the couch DAILY! So what we were told about them stopping coming out after 2 weeks was also in fact a lie! Had we have known all this before buying this couch we wouldn't have spent ten cents on it! Buyer beware!!! Take your hard earned money somewhere else!!!

We've had this couch a little over 2 years now. It is the Stanton 338, we upgraded to the…read moreperformance fabric that we were told was best for homes with kids and animals. We picked this fabric because we have two large dogs that get on the furniture. We were told that just getting on the furniture would not tear or snag the fabric. On day one when the couch arrived our smaller dog of the two jumped on the couch as normal and it snagged in several different places. I called the store and tried to talk to a manager but wasn't given one. The salesman put in a request for their "fabric expert" to come out to the house and see if we had been given defective fabric. He deemed the fabric to be of normal quality. We also had feathers upon feathers poking out and coming out of the couch. He told us that after 2 weeks that would stop. We were also concerned about the comfort of the couch. It was very stiff and uncomfortable compared to what we sat on in the store. To this he said it just needed time to "wear in". Here we are a little over two years later and we are not any more satisfied than when we got the couch! We went to Woodleys because we wanted a quality couch and if something went wrong they had a warranty to take care of us. We asked several questions about this when we bought this couch to be sure it would be taken care of. Nothing could be farther from the truth! We bought it during a sale and still spent about $4k on it! Or more like wasted $4k! As you can see in the pics the cushions have not faired well! They did not keep their shape whatsoever! The back cushions sag and have little balls all over them that have to be shaved regularly (advice i was given by the salesman and the "fabric expert"). We have kept the bottom covered since day one when it snagged to protect it as best as we can. But even with covering it the bottom cushions too have balls of fabric and worst of all have lost their shape! They sag and have flattened out significantly on the corners so you sit in holes between the cracks of the cushions and you literally can feel the frame under you! They say to clean with water only which does NOT clean at all! We are so disappointed with this purchase and hope to warn others never to buy anything from these crooks! Also the pile of feathers is just what comes out of the couch DAILY! So what we were told about them stopping coming out after 2 weeks was also in fact a lie! Had we have known all this before buying this couch we wouldn't have spent ten cents on it! Buyer beware!!! Take your hard earned money somewhere else!!! Edit: won't let me post pics

Several months ago I bought two pillows, one for my head and one for between my knees. Honestly, I…read morewas skeptical, but I had been so achy and someone sent me there. I worked with Chris and he was amazing! I bought and did see an improvement pretty quickly. But honestly, until we went on vacation I didn't realize what a difference they made. I'm using crappy pillows and I am right back to all the aches and pains. I can't wait to get home to my good pillows! A huge thanks to Chris for his time and patience with finding the right pillows for me. Can't recommend enough!!

Where to start? These folks are the epitome of exemplary customer service…read more I worked with all of the staff here on the multiple visits and they were all the same, outstanding! Chris, Creyton, Marcie and Natalie were all professional and patient and personable with meeting my needs for a massage chair and other items to help my chronic back pain from 26 years in the military riding a desk. If you have any back or shoulder or other chronic pain, get the massage chair with a 48 month financing deal of $0 down and 0 interest. I'm telling all of my friends about these guys!!

I had a great experience here!…read more I was greeted by Noah when I came in. He showed me what I was looking for and they also price matched the item I purchased. I saw employees throughout the store while I shopping. Someone else helped me ( I didn't get his name!) but he had an awesome beard if that helps LOL Noah was also the cashier and was very polite

I wouldn't give them 1 star!! WARNING DO NOT SHOP HERE!!! I was in OfficeMax 3 times today to make…read more50 copies for MY BUSINESS the first 2 times I waited a MINIMUM of 20-40 mins where I walked out WITHOUT copies twice! Since I was from out of town and this was the closest one to where I was working I went back for a third time. Third time was definitely not a charm!!!! There were several employees again and 1 customer after 15 min I sat on a shelve. Another 15 minutes and a customer walked in for a pick up and they helped her immediately. I was told to e mail the file which I did, then was told they didn't get it. I emailed it again and more customers walked in and were helped I sat down on a shelve. I finally got up asked another employee where I could get copies and asked about the UPS store where the employee told me no it closed st 6. The 2nd clerk now decides to help another customer at the register. I finally loose my temper and the lady clerk wants to try to get into an argument. Then they couldn't decide how much it would be. Seriously isn't this THEIR business!!!! Horrible horrible horrible service!

The Asian gal who rang me up on the front register yesterday was oblivious to the fact that I had…read morebeen standing in line longer than the guy who came into the store to make a return and longer than the lady who was asking about the printer ink! Never once did she apologize for helping them before me! Even the lady who was asking about the printer ink apologized! Super annoying and frustrating! I never said a word why bother!

Clean store, easy to navigate, great sales and point reward program!…read more OStaff is always so kind and helpful as well! Aubrey during my visit went above and beyond helping me download the app and showing me how it works :)

I have been so impressed with my recent FedEx experiences lately…read more I needed to have a sign printed and mailed out promptly to a nearby Colorado Springs location. The staff at this location - not only made it happen in a matter of minutes - but they were friendly, helpful, and efficient. Tori was so what's up. She was quick to get all of the necessary information from me and then followed up with a receipt and an estimate of when my package would arrive. The next day she was kind enough to provide a tracking code and a helpful E-mail. If you need something important printed and shipped - I wholeheartedly recommend this location. The staff at this location truly care about their customers and helping them. Trust.

I have used this location 3 times now and will use this from now on. My packages actually get…read moredelivered when they say. Everyone is very helpful and nice. Haven't used their other services yet.

This location has excellent customer service over the phone and in person. They helped me with all…read moremy printer needs: one a recent model and one that is ghetto old. Very knowledgeable of their products. Highly recommend using this store. We'll be back!

I've bought my ink cartridges at this store for years. When I've had a problem with the cartridge…read morelike the printer (HP) not recognizing it, the friendly people behind the counter would replace it. They knew who I was and I also received a military discount. Last Monday was the last time that I will purchase replacement cartridges from this particular store. I brought in an empty color cartridge and a large black cartridge which was not empty but the printer was not recognizing as full. I explained this to the guy behind the counter. He wanted to see the receipt. All I had was the cartridge world bag that the cartridges came in. (Note to self, keep the receipt in the bag). Now normally I would have my receipt, but how often do you change out ink cartridges??? It takes me a little while to go through those, especially the large black-ink cartridge. Again, I explained to him this is the only place I go to replace my cartridges and the marking on the cartridge were from his store. He stated he didn't believe that because he has seen a lot of cartridges with the same markings. Anyway, I asked to speak with the manager and he stated he was the manager and the owner. He had purchased the store back in August 2011. Of course he wouldn't know about the previous store markings on the cartridge, HE DIDN'T OWN IT BACK THEN. Bottomline: this guy couldn't and wouldn't help me out with the cartridge I purchased from his store before he owned it without the receipt. I will NEVER purchase from this store again (Academy Blvd and Briargate Blvd - Colorado Springs, CO) and neither will I refer anyone to this store again. There are a few other cartridge world stores in the area. This new wann-bee entrepreneur has to realize that when he bought into this store, he has (or had with me) previous long-term customers that expect a certain level of service. I wasn't trying to get something for nothing and this store will NEVER get my business again - unless it comes under new ownership which may happen the way the new owner is running it.