Kelly was awesome! He was very helpful and knowledgeable helping us get the perfect mattress. 5…read morestars!

AWF is very professional! My family has always bought furniture from them, but this time was my…read morefirst time getting furniture for my own place. Placing the order was easy, had a great experience from Danica at the warehouse, she showed me around and helped me find furniture that fit my budget! Then to the delivery, customer service is on top of things with sending notifications and calling, they wouldn't deliver my couch because of damage, which I appreciate because it would not have been fun to find out right at delivery. The gentlemen that delivered, Steven and Joseph, great guys! Were in and out in about 5 minutes, and I live in the 3rd floor! I ordered a twin size mattress, and patio furniture, definitely worth the price!

After an extremely disappointing experience at Living Spaces in Lone Tree (review posted on Yelp),…read moreshopping at American Furniture Warehouse in Colorado Springs was a breath of fresh air! I had already visited the AFW in Englewood earlier to try out furniture, so when I came to my home store in the Springs, I knew exactly what I wanted. Within a minute of finding the couch I planned to purchase, Amanda Thornton greeted me and immediately got the process moving. From start to finish, I was checked out and had delivery scheduled in under 20 minutes. Even more impressive, I mentioned I was casually looking at mattresses with no intention of buying today, and she still took the time to talk through my price point, sleep habits, and help me narrow down options so I'd know exactly what I want in the future. She was absolutely fantastic. To top it off, I ran into Cari Nordstrom (the associate who helped me purchase a recliner back in May 2025) and she actually remembered me and asked how I was enjoying my chair. That level of genuine customer care is rare and incredibly appreciated! Outstanding service, knowledgeable staff, and a seamless shopping experience all around. I won't shop for furniture anywhere else.

Incredibly nice staff and everyone was very helpful. The dream mapping technology is cool and they…read morehave a custom pillow machine. I tried a few beds and I think I'm going back to buy one. It seems to be a great price and high quality.

If you want to go to a store and have an amazing experience I truly suggest going to Snooze…read moreMattress Co. I got custom fit for a Sleep system using some cool technology and was able to pick out the perfect bed! Thank you Snooze best sleep of my life

Amazing furniture and decor store. The employees there are so lovely and helpful. Great selection…read moreof just about everything you might need. They even have mattresses. I finally found the perfect couch here and couldn't be happier with the price. Delivery prices are also good. They offer delivery for one year at a fixed price which is a steal, i definitely purchased that on top of the couch. I'll be back!!!

I love this place. Unlike the vanilla flavored furniture you find in all the new furniture stores,…read morethis place gets in the coolest, quirkiest used stuff in good condition you can find at the best prices. I bought a leather couch here years ago that is insanely comfortable and has held up grandly for $200. So it doesn't have beverage cups and electric foot rests. That's what coffee tables are for.

I purchased a mattress from Mattress Firm with a scheduled delivery for Monday between 2:45 PM and…read more4:45 PM. The sales associate also told me I would receive a call 30 minutes before delivery. On Monday at 2:10 PM, I left to go home, but at 2:18 PM the delivery team arrived -- much earlier than scheduled. They called me and said they were in front of my house. I told them I was on my way and would be there in 5-6 minutes. They said they would not wait more than 15 minutes. I reminded them I'd be there in 5 minutes, but they had already come earlier than the scheduled window and did not call me 30 minutes in advance as promised. This was not my fault. When I arrived, they had already left. I tried calling back, but they did not answer. When I spoke with customer service, they told me they would reschedule the delivery for Wednesday. Very disappointing experience.

Mary was very helpful and great with my purchase today, her partner Jackie as well was very kind.read more

Buy direct. Sleep guarantee is useless. If you don't like the second mattress your stuck with it…read more Delivery team was by far my worst experience.

I will never buy another Denver mattress again in Colorado Springs. I had owned a Denver mattress…read morefor years and bought another one based on my previous experience. After 3 years the mattress sags in spots and is so uncomfortable and my back aches. I turned the mattress monthly and it did not help. I found out that 2 of my friends have had the same experience in the last 5 years. The company didn't care. They used to have a great product.

Great store owner is amazing furniture is great quality and for low prices! I would recommend this…read moreto everyone and even if you don't plan to buy check it out!

Some staff are very kind while others are CLEARLY only about the commission. The ones that are…read moremoney hungry and have no interest in the non-elite are totally off-putting. There are other furniture store options. We're seriously considering ordering from Amazon or Costco.

Andrew was super nice and personable! We went to him first and then to another mattress firm to try…read moreout beds and came back to give him our business, we liked him that much!

It was a dream -- a propos for buying a new mattress -- to work with this company at this location…read more Sleep expert James (a title which always made me chuckle) was the main person I worked with, and he was kind and extremely educated and informative in advising me which mattress to select. I have osteoporosis, osteopenia, and a hip problem - and in the two months or so before going in, I had been using a cane and walker, also a back brace. He was patient and eminently available by phone. Another salesperson Ian was also helpful. They let me know their training, which is impressive. Both were affable and professional, but it was James I met in person and worked with the most. The delivery went smoothly; they moved the current terrible mattress to a back room, and the back room's even worse mattress was carted off. They put the box spring in my shed (I'm going to use it to make a shade area). I didn't realize the mattress came rolled up and was worried about that, but it seems to be expanding nicely. It's the Sleepy's firm 11-inch with the adjustable frame. I would purchase from this company and this location again. Thank you, Mattress Firm, for a wonderful experience. If there is any problem, they will swap out mattresses for me, and that's good to know. Five deserved stars, also perfect for night-time sleep-talk!