Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

Excellent customer service every time. The employees are so helpful, courteous and friendly.read more

am writing this review to share my extremely disappointing experience with UPS regarding my lost…read moredelivery and the complete lack of care shown by customer service. My package never arrived, and when I contacted UPS, I expected at least a level of concern, accountability, and effort to resolve the issue. Instead, what I encountered was dismissiveness and indifference. I was walked through the steps providing reassurance that my lost items would be located or compensated for, I was made to feel as though my situation did matter. Later to find out that it did not. Someone falsely filled out paperwork for me to receive a refund for much less than what I paid to have my now lost item mailed. Losing a package is already frustrating, but what makes this experience worse is the way it was handled. As a customer, I rely on UPS to not only deliver items safely but also to take responsibility when something goes wrong. In my case, there was no sense of urgency, no empathy, and lastly no return phone call to explain why he chose to rip me off.

It's a Saturday at 1 pm. No line. In and out in less than 2 minutes. Ample parking. Friendly…read moreservice. Clean building. 5 stars!!! I don't know if it's always like this, but thank you Universe for a great visit today! I'll be back!

Mike went above and beyond today! He helped personalize and protect the birthday gift I was sending…read moreto my Dad. His amazing service today is why I keep coming back to FedEx. :)

SumnerOne is an excellent place. I went to their headquarters to take a look at printers. They…read moretruly cared about me and my desires for a new machine. They did not come across as sales-y and instead struck up a very congenial conversation with me. Everyone in the office was very kind. They printed out a bunch of American and British Trees of Rock and Roll and they gave them to me, which I will put up in my apartment! Had a really great experience there and I would recommend it to anyone looking for a printer and outstanding customer service.

Worst customer service, Their own sales people…read moreNever pick up Or return calls good luck with your machines from this place because they are absolutely the worst company to deal With

Well lit store. Clean and spacious. Smells delightful in here of flowers and scents. Xmas clearance…read moreis at an all time high, 60% or more on wrapping paper, figurines, Xmas cards, Santa decor etc. Flowers, custom frame sections, T-shirt's and fleece jackets for graphic designers. Puzzles, puzzle glue, jewelry, arts and crafts etc. Staff friendly, cashier is available but kiosks are available for speedier service. Prices varies. I will definitely return for my arts and crafts items.

if I could give zero stars to this store I would. Awful attitude towards the customer. I bought a…read more$300 singer sewing machine and inside the box there was an USED JANOME MACHINE! I had to drive l 25 minutes back again

I started shopping at Dick Blick's back in Omaha. Loved it. Was happy to find it here in St…read more Louis. I'm sure there are other art stores, but I don't need to look around. Blick's has pro-level gear for any artist. The aisles are well marked, and each section is stocked with most major brands. Friendly-not-pushy staff know a thing or two. Good gear costs money, so don't be shocked by the prices--but you can do some damage on a patient budget. Hanley is busy, so keep your eyes open and slowwww into the petite parking lot.

Had two prints from our trip to Italy framed. Jenn was fantastic! She picked out the perfect…read morematerials for the job, which I greatly appreciated. Loved the result. Not only that, I received the loveliest, personalized thank you note from Jenn yesterday! I will be back and highly recommend!

I just saw your interlude on Channel 9. I am Very impressed with your facility and the service you…read moreprovide. Your proprietor, Greg Cooksey was so articulate and informative !!! Very glad to know where to take my unwanted electronics. Sara Richard-Singh

Don't waste your time! I have had three bad experiences with the Imperial location. Website states…read morehours are 9:00-5:00 Monday through Friday and no one answers their phone and they do not update their voicemail with holiday hours. I made one visit on a weekday afternoon. The man in the garage area said I had to go to the office. The office had a note to see the man in the garage. The man in the garage said he couldn't take the items, I would have to wait for someone to be back in the office. The second attempt was also a weekday afternoon. There was a sign on the office door stating they were at lunch and would be back soon. The third time was today, Black Friday. I was afraid they might not be open, so I called. Their machine listed their regular hours and didn't give any holidays. When I got there the gate was locked. Very frustrating trying to do the right thing and having this experience.