Extremely disappointing install, and then predatory pricing of repairs when it doesn't work (Only 4 months into installation.). They promised a $50 visit and appraisal of the repair costs, and then when their (contracted) employee showed up he said it would be another $219 (yes, in addition to the $50 estimate fee) for him to look at the equipment. Stay away. read more

OGD Overhead Garage Door - "professional Installation" - Garage Door Services Near Me - Metairie, Louisiana

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Recent door replacement - It should be noted that these folks do not maintain a real local office, nor do they have actual employees in the area. All work is done by sub contractors, and all administration is in Texas. From the start, communication was sketchy, with multiple emails and phone calls just to get the project going. Once that was done and a payment made, silence! No calls to schedule installation. No order status emails. Nothing! They had to be called to get info which resulted in an installation date that had to be rescheduled at the last minute due to technician problems. When he finally showed up, it was not the same person we were told. A very pleasant and clever young man finally showed an hour later than planned. His skill level was good, but his work practices were very sloppy and potentially dangerous for him, as he had tools lying everywhere. He also needed assistance to adequately perform the work. There was shipping damage to one panel which was never addressed, and multiple calls never resulted in a satisfactory resolution. Not even a call back! Would not recommend this company. Not local. Not organized. read more

To big of a job for 1 man. Should have had a helper. Cannot expect 1 man to change springs on a 16 foot door. I assisted Charles through out the job. He had no company help. Job took 9 hours. The venting is not about Charles it's about the company OGD. Charles has a desire to learn, work, and be an excellent employee for your company. read more